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Viewing 30 posts - 4,591 through 4,620 (of 67,479 total)
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  • Hi,

    Thank you for the info.

    Have you tried enabling the Header > Header Layout > Header Title and Breadcrumbs? This should automatically add a heading and breadcrumb for the archive pages.

    Best regards,
    Ismael

    in reply to: Portfolio Grid spacing #1463284

    Hi,

    UPDATE: To fix the alignment of the grid container, please include this css code:

    .grid-sort-container {
        width: calc(100% + 10px);
        margin-left: -10px;
    }

    Best regards,
    Ismael

    in reply to: Portfolio Grid spacing #1463283

    Hey Richard,

    Thank you for the inquiry.

    Unfortunately, this is not possible because the positions of the portfolio grid items are calculated dynamically with a script. You can apply padding around the items to create space between them, but this will also affect the alignment of the grid container. If you want to test it, you can try this css code:

    #top .grid-entry.no_margin.av_one_third {
        padding: 10px;
    }

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that the issue has been resolved. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form – width fields contact form #1463281

    Hey bleistift,

    Thank you for the inquiry.

    The fields should inherit the width of their parent container. Did you place the contact form inside a column? Please provide the link to the page containing the contact form so that we can check it. A screenshot of the changes that you’d like to implement would also be helpful.

    Best regards,
    Ismael

    in reply to: enfold 6.0 masonry and post slider not working #1463200

    Hi,

    Great! Glad to know that the issues have been resolved. Please let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold Theme Update #1463199

    Hi,

    Thank you for the update.

    How do you add the site? Please provide a short clip of the steps or a screenshot of the error. Did you follow these steps?

    // https://support.google.com/business/answer/2911778?hl=en&co=GENIE.Platform%3DDesktop
    // https://support.google.com/business/answer/7107242?sjid=3599139721803492600-AP

    Best regards,
    Ismael

    in reply to: Masonry grid featured image size #1463198

    Hey Richard,

    Thank you for the inquiry.

    You need to ensure that the uploaded images have the same sizes and that the aspect ratio matches your preference. Also, when you change the size of the thumbnails in the Settings > Media panel, you must regenerate the thumbnails or upload the images again. Adjusting the image size will not automatically regenerate new thumbnails for the existing images. You can use the following plugin to regenerate the thumbnails.

    // https://wordpress.org/plugins/regenerate-thumbnails-advanced/
    // https://wordpress.org/plugins/force-regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Editor issue with WPML translations #1463197

    Hi,

    Thank you for the update.

    Everything seems to be working as expected when we attempted to translate a new page. Please check the link in the private field. When translating the pages, please make sure not to switch between editors and do not toggle the duplicate option. Unfortunately, we are not sure why the content beside the contact form is not displaying. Have you tried re-creating the page from scratch?

    Best regards,
    Ismael

    in reply to: I can’t edit some pages on my website #1463036

    Hi,

    Thank you for the update.

    We found some script errors when editing one of the pages.

    TypeError: Cannot destructure property 'persona_v1' of 'i' as it is undefined.
        at embed-video-84ecf8593c4c5e9e8fa2.js:31:4444
        at Object.dispatch (vendor-be5e06f6-052f0576900c6c9716d8.js:15:6122)
        at Object.dispatch (<anonymous>:6:7384)
    

    The error is generated from this script:

    // https://cdn.loom.com/assets/js/vendor-6eb8e622-3e65f432f5ca2b19495d.js

    Have you tried disabling the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Mouse-over text-link is not working properly? #1463035

    Hey Jak73,

    Thank you for the inquiry.

    The issue occurs because the page is set to have a transparent header. In this setup, the header normally covers the top part of the main container. You may need to add a Separator/Whitespace element above the Text Block containing the custom menu to push the element further away from the header.

    Best regards,
    Ismael

    in reply to: add author to blog post widget for grid layout #1463030

    Hey williamslyd,

    Thank you for the inquiry.

    Please use the following filter in the functions.php file to append the author name to the grid items:

    function avf_post_slider_meta_content_mod($meta_content, $entry, $index, $atts, $meta_array) {
        $meta_author = '<div class="slide-meta-del">/</div>';
        $meta_author .= '<div class="slide-meta-author">';
        $meta_author .= __( 'Author:', 'avia_framework' ) . '<span> ' . get_the_author_meta('display_name', $entry->post_author) . '</span>';
        $meta_author .= '</div>';
    
        $meta_content .= $meta_author;
    
        return $meta_content;
    }
    
    add_filter('avf_post_slider_meta_content', 'avf_post_slider_meta_content_mod', 10, 5);

    Best regards,
    Ismael

    in reply to: 360°-Panorama (KRPano)? #1463029

    Hi,

    Great! Glad to know that you managed to figure out how to embed it. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Did you add this css code?

    .avia-image-container .avia_image, .avia-image-container .avia-image-overlay-wrap {
        transition: all 0.7s;
    }
    

    Please try to remove the css code, temporarily disable the css minification or compression options, and purge the cache. Let us know if this changes anything.

    Best regards,
    Ismael

    in reply to: Title and excerpt for Masonry Grid #1463026

    Hey Richard,

    Thank you for the inquiry.

    Please provide the site URL or a direct link to the page containing the Masonry element so that we can check them. A screenshot will also help.

    If you need to adjust the background of the masonry content, please try this css code:

    #top .av-inner-masonry-content {
        background: transparent;
    }
    

    Best regards,
    Ismael

    in reply to: Contact Form Spam #1463025

    Hey designyvr,

    Thank you for the inquiry.

    Are you using the default captcha? It’s possible that your site wasn’t targeted by spammers in previous years but is now. Have you tried enabling the Google reCAPTCHA option? Please check the documentation below:

    // https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha

    Best regards,
    Ismael

    in reply to: I can’t edit some pages on my website #1463024

    Hi,

    Thank you for the info.

    The site is using an older version of the theme, 5.7.1. Please update the theme to the latest version, 6.0.2. Let us know if the update resolves the issue with the builder.

    Best regards,
    Ismael

    Hi,

    The portfolio items are not displaying because the tags are missing. Unfortunately, we are not sure why the tags would be removed during an update. This is not supposed to happen, and this is the first time we have encountered such an issue. Please let us know if you experience the problem again. We’ll close this thread for now.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Updates are not being made #1463022

    Hey schwabino,

    Thank you for the inquiry.

    This is a Child Enfold theme running 4.8.1 Im scared to update

    This is a very old version, which is no longer compatible with the latest version of WordPress and most plugins. We recommend creating a clone of the site or a staging environment, update the theme there, and fix any errors that may occur before transferring it to the live site. Also, if there are template modifications in the child theme, make sure to update those as well. Let us know how the update goes.

    Best regards,
    Ismael

    in reply to: Variable product is not working #1463021

    Hi,

    Thank you for the update.

    We’re seeing a few jQuery errors which might be related. Did you add this script?

    
            <script type="text/javascript">
                jQuery(function($) {
                    jQuery('.dropdown_product_cat').on('change', function() {
                        if (jQuery(this).val() != '') {
                            var this_page = '';
                            var home_url = 'https://www.site.com.au/';
                            if (home_url.indexOf('?') > 0) {
                                this_page = home_url + '&product_cat=' + jQuery(this).val();
                            } else {
                                this_page = home_url + '?product_cat=' + jQuery(this).val();
                            }
                            location.href = this_page;
                        } else {
                            location.href = 'https://www.site.com.au/4x4-accessories-shop/';
                        }
                    });
                    if (jQuery().selectWoo) {
                        var wc_product_cat_select = function() {
                            jQuery('.dropdown_product_cat').selectWoo({
                                placeholder: 'Select a category',
                                minimumResultsForSearch: 5,
                                width: '100%',
                                allowClear: true,
                                language: {
                                    noResults: function() {
                                        return 'No matches found';
                                    }
                                }
                            });
                        };
                        wc_product_cat_select();
                    }
                });
            </script>
    

    I have installed YITH WooCommerce Product Add-ons & Extra Options

    You might have set up the product page while this plugin was enabled, so when you disabled the plugin, the custom variation switches stopped working. Why did you disable the plugin?

    Another issue with variable product is When I select any make and the second select box should show variations with respect to the selected Make,

    How did you create the variations? Image switching should work when Enfold > Shop Options > Product Gallery is set to the second option (WooCommerce 3.0 gallery). Also, the product variations should be set up as described in the documentation below.

    // https://woocommerce.com/document/variable-product/#adding-a-variable-product

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    By default, it’s not possible to insert custom layouts using the Insert Theme Shortcode wand. Would you mind providing a screenshot of the option that you’re using?

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that the filter worked. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Editor issue with WPML translations #1463018

    Hi,

    Could this procedure solve the problem? https://wpml.org/documentation/support/maintaining-avia-layout-builder-enfold-compatibility-wpml/

    Yes, you should follow the instructions in that thread. Also, when translating, please make sure NOT to check the Duplicate option, as this will create a duplicate of the page using the WordPress editor. You have to use the WPML Translation Editor when creating translations of the pages built using the Advanced Layout Builder.

    Best regards,
    Ismael

    in reply to: Overall padding #1463017

    Hey Richard,

    Thank you for the inquiry.

    The default horizontal padding of the containers is set to 50px by default. If you want to change this, you can add the following CSS code:

    .container {
        padding: 0px 100px;
    }
    

    The vertical padding, on the other hand, is set to 10px or based on the elements added on the page. For example, if you added a Color Section element, you can set the vertical padding by adjusting the Layout > Margin & Padding > Section Padding settings.

    Best regards,
    Ismael

    in reply to: Social media icons #1463013

    Hey Richard,

    Thank you for the inquiry.

    The social icons in the socket container were already white when we checked. To adjust the size, please add this css:

    #top #socket .social_bookmarks li a {
      float: left;
      width: 50px;
      line-height: 50px;
      min-height: 50px;
      font-size: 30px;
    }
    
    #top #socket .social_bookmarks {
      height: 50px;
    }

    Best regards,
    Ismael

    in reply to: Footer Widgets disappeared #1463012

    Hi,

    It’s not recommended to enable the ALB for this post type because the ALB doesn’t include all the necessary elements to build an event. You can replace some of the event objects with the available elements in the builder, but they will require some customization. The functionality of the event pages will be limited.

    Best regards,
    Ismael

    in reply to: Masonry gallery on mobile #1463011

    Hey Richard,

    Thank you for the inquiry.

    Did you place the Masonry element inside a Column? Please provide the link to the page so that we can inspect the Masonry element.

    Best regards,
    Ismael

    in reply to: enfold 6.0 masonry and post slider not working #1462931

    Hey karmenka,

    Thank you for the inquiry.

    1.) The slider navigation was visible when we checked the site. Has this issue been fixed?

    2.) Did you modify any template files? How many items should be displayed on the page, and what is the total number of news items?

    Best regards,
    Ismael

    in reply to: enfold update to 6.0.2 crash my site #1462930

    Hey dmansouri1981,

    Thank you for the inquiry.

    Have you tried disabling the Enfold > Performance > File Compression settings and purging the cache after the update? Please provide the site URL and login details in the private field so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Images gone / Media library #1462928

    Hey thomasherzog,

    Thank you for the inquiry.

    What was the version of the theme before the update? Images should not be removed during a theme update. Did you create a backup of the previous version? If not, you may need to manually re-add the images to the portfolio items.

    Best regards,
    Ismael

Viewing 30 posts - 4,591 through 4,620 (of 67,479 total)