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Viewing 30 posts - 421 through 450 (of 67,073 total)
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  • Hey milkrow,

    Thank you for the inquiry.

    Try to add this script in the function.php file to correct the overlay issue:

    add_action( 'wp_footer', function() { ?>
      <script type="text/javascript">
        (function($) {
          $('.grid-image').trigger('mouseover');
        })(jQuery);
      </script>
    <?php }, 9999 );
    

    Best regards,
    Ismael

    in reply to: Add Time Stamp to CSS files #1490430

    Hey profumopuntoit,

    Thank you for the inquiry.

    File versioning for resources added by the theme will only be enabled when the compression and merging options are turned on. To make sure that changes are reflected immediately, we recommend disabling the cache plugin while configuring the site. Once you’re done, re-enable it along with the compression options.

    Best regards,
    Ismael

    in reply to: Editing issue #1490429

    Hey Jason,

    Thank you for the inquiry.

    We not unable to reproduce the issue on our own installation, so it’s likely caused by a plugin or a custom script. Have you tried disabling all plugins temporarily? Please clone the site to a staging environment, disable all plugins, and then activate them one by one to identify the culprit.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: header logo not centered #1490390

    Hi,

    The complete css code should look like:

    .html_header_top.html_logo_center .logo {
        left: 50%;
        transform: translate(-50%, 0);
        width: 100%;
    }
    
    html_header_top.html_logo_center .logo img, html_header_top.html_logo_center .logo svg {
        margin: 0 auto;
    }
    
    .html_header_top.html_logo_center .logo img {
        left: 50%;
        transform: translate(-50%, 0);
    }

    Please review the modification.

    Screenshot-2025-10-20-at-2-23-28-PM

    Best regards,
    Ismael

    in reply to: button elements overlapping text #1490388

    Hi,

    Thank you for the update.

    We tried temporarily adding a text block to the portfolio, then clicked Preview, and the text element immediately displayed on the frontend without saving the page. How can we reproduce the issue with the page preview?

    Screenshot-2025-10-20-at-1-34-10-PM

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    1.) You can add this filter in the functions.php file to replace “Archive” in the main title:

    add_filter('avf_which_archive_output','avf_change_which_archive', 10, 3);
    function avf_change_which_archive($output)
    {
        if(is_tax('portfolio_entries')){
            $output = __('REPLACE THIS TEXT:','avia_framework'); 
        } 
    
        return $output;
    }

    2.) Unfortunately, it’s not possible to replace it with a custom layout without significant modifications to the theme.

    3.) We can’t reproduce the same issue on our installation — please provide a screenshot.

    4.) For the widgets, you can install plugins such as Widget Logic to control the visibility of the widgets.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Contact Form Title Issues #1490386

    Hi,

    Thank you for the info.

    The site is requesting a YubiKey OTP. Could you temporarily disable this requirement so we can access the site using only the login credentials?

    Best regards,
    Ismael

    in reply to: Trouble with the w2dc Plugin and Enfold #1490385

    Hey SDUS,

    Thank you for the inquiry.

    The latest version of the theme was not available when we checked. Please upload it to your server so we can activate it. We also recommend contacting the plugin developers for additional assistance with this issue.

    Best regards,
    Ismael

    in reply to: Sorting Posts Differently on Different Pages #1490384

    Hi,

    Thank you for the update.

    We adjusted the filter in the functions.php file.

    add_filter( 'avia_blog_post_query', 'ava_blog_post_query_mod', 10, 2 );
    
    function ava_blog_post_query_mod( $query, $params ) {
        if (is_page(1230)) {
            $query['orderby'] = 'date';
            $query['order']   = 'DESC';
        }
    
        if (is_page(574)) {
            $query['orderby'] = 'modified';
            $query['order']   = 'DESC';
        }
    
        return $query;
    }
    

    Screenshot-2025-10-20-at-12-53-18-PM

    Best regards,
    Ismael

    in reply to: header logo not centered #1490324

    Hey!

    Thank you for the update.

    Try to remove the previous css code, then replace it with this css rule.

    .html_header_top.html_logo_center .logo {
        left: 50%;
        transform: translate(-50%, 0);
        width: 100%;
    }
    
    html_header_top.html_logo_center .logo img, html_header_top.html_logo_center .logo svg {
        margin: 0 auto;
    }

    Let us know the result.

    Regards,
    Ismael

    in reply to: Can’t Upload SVG Icon Set #1490322

    Hi,

    Thank you for the inquiry.

    Are you trying to upload this in Enfold > Import/Export? The name of the top folder in the zip file should be “SVG”. Currently, it’s named “Medical_Icons_SVG”, so the theme can’t recognize it. Please rename the top folder, then archive or zip it again before uploading it to the icon manager.

    Please check this documentation for more info: https://kriesi.at/documentation/enfold/svg-icon-sets/

    Best regards,
    Ismael

    in reply to: header logo size – not big enough #1490320

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Edit sub-sub menu #1490319

    Hi,

    Thank you for the update.

    Adjusting the line spacing of the text doesn’t seem to make a difference on our end, but we’re using a relatively small screen, which might be the reason. If you want to adjust the font size and also limit the height of the mega menu images, try this css code:

    #top #header .avia_mega_div > .sub-menu > li > ul > li a .avia-menu-text {
        line-height: 10px;
        font-size: 10px;
    }
    
    #top #wrap_all .avia_mega_div img {
        height: 64px;
        object-fit: cover;
        width: 100%;
    }

    Result:

    Screenshot-2025-10-17-at-12-41-17-PM

    Best regards,
    Ismael

    in reply to: header logo size – not big enough #1490317

    Hi,

    Thank you for the inquiry.

    Try to add this css code to increase the size of the logo image.

    .html_header_top.html_logo_center .logo {
        left: 0;
        transform: none;
    }

    Result:

    Screenshot-2025-10-17-at-12-33-48-PM

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you add this css code?

    .avia-menu.av-main-nav-wrap, .main_menu {
        width: 100%;
        display: flex;
        justify-content: flex-end;
    }
    

    This causes the main menu to cover the top half of the sidebar and everything below it. You need to remove this code or override it with this css rule.

    #top .avia-menu, #top .main_menu {
        display: block;
    }
    
    #top .avia-menu #avia-menu {
        float: right;
    }

    Screenshot showing the menu overlap issue:

    Screenshot-2025-10-17-at-12-29-09-PM

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Masonry Blog Posts no longer sorting date correctly #1490314

    Hi,

    We may need to login to the site to properly test the modification or script. Please provide the login details in the private field.

    Best regards,
    Ismael

    Hey milkrow,

    Thank you for the inquiry.

    The sidebar on archive or category pages for custom post types, such as Portfolio, can be controlled in Enfold > Sidebar Settings > Sidebar On Archive Pages settings. Aside from this option, there are no other settings to adjust the appearance of the sidebar, so you will need to use custom css modifications. To control the widgets in the sidebar, go to the Appearance > Widgets and look for the Displayed Everywhere widget area.

    Best regards,
    Ismael

    in reply to: Sticky TOC in Echo Knowledge base plugin not working #1490312

    Hi,

    Thank you for the inquiry.

    We checked the TOC widget and it’s not set to be sticky. There is also no script that sets it to fixed on scroll, so it’s normal that it doesn’t stick while scrolling. Did you disable the sticky option? We recommend reaching out to the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Animated .WEBP not working #1490311

    Hi,

    Great! Glad to know that the issue has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The site is not loading on our end for some reason. Would you mind checking it on your side?

    Best regards,
    Ismael

    in reply to: Margins for masonry grid loading delay on mobile #1490273

    Hi,

    The script that appends the “read more” link was duplicated. We removed the duplicate and fixed the latest modification. Please let us know if it works on your end.

    Screenshot-2025-10-16-at-1-34-34-PM

    Best regards,
    Ismael

    in reply to: Sticky TOC in Echo Knowledge base plugin not working #1490272

    Hey pfk-kbh,

    Thank you for the inquiry.

    We may need to see the page to properly check the issue. Please create a test page and provide the URL in the private field. Also, make sure that Appearance > Theme File Editor is enabled and accessible, just in case.

    Best regards,
    Ismael

    in reply to: RECUPERACION DE CUENTA #1490271

    Hey AZIZZDE KARAM,

    Thank you for the inquiry.

    Please go to the following page, look for the login page in the sidebar, then click the “Lost Password?” link.

    https://kriesi.at/support/

    Please check this screenshot for reference:

    Screenshot-2025-10-16-at-1-11-09-PM

    Let us know if you need more info.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The “for-stephen” page is password-protected, so we cannot access it. Please provide the password in the private field or include the site’s login details.

    Best regards,
    Ismael

    in reply to: formular fields too long on mobile #1490269

    Hi,

    Glad we could be of help! Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Edit sub-sub menu #1490268

    Hey Martin,

    Thank you for the inquiry.

    You can limit the height of the mega menu container and enable scrolling. Please try this css code:

    #menu-item-6574 .avia_mega_div.avia_mega3.nine.units {
        overflow: scroll;
        max-height: 70vh;
    }

    Screenshot-2025-10-16-at-12-53-45-PM

    Best regards,
    Ismael

    in reply to: Portfolio Item – Änderung der URL #1490267

    Hey AndreasWinkler,

    Thank you for the inquiry.

    You can change the portfolio base URL in the Settings > Permalinks > Portfolio Entry Settings > Portfolio Items Base field. See the screenshot below for reference.

    Screenshot-2025-10-16-at-12-37-11-PM

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Lite speed cache #1490266

    Hey Pierre,

    Thank you for the inquiry.

    Would you mind providing more info about the issue? Including screenshots would also help — use Savvyify, ImgBB, PostImages or Dropbox. If the problem is specific to a plugin, we recommend reaching out to the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Masonry Blog Posts no longer sorting date correctly #1490265

    Hi,

    We adjusted the script a bit. Please try it again:

    add_action('wp_footer', function () {
        ?>
        <script>
        function avResortMasonry() {
            const masonryContainer = document.querySelector('.av-masonry-container');
            if (!masonryContainer) return;
    
            const masonryItems = Array.from(masonryContainer.querySelectorAll('.av-masonry-entry'));
    
            const masonryWithDates = masonryItems.map(item => {
                const dateElement = item.querySelector('.av-masonry-date');
                const dateText = dateElement ? dateElement.textContent.trim() : '';
                const parsedDate = new Date(dateText);
                return { element: item, date: parsedDate };
            });
    
            masonryWithDates.sort((a, b) => b.date - a.date);
    
            masonryWithDates.forEach(({ element }) => {
                masonryContainer.appendChild(element);
            });
        }
    
        document.addEventListener('DOMContentLoaded', avResortMasonry);
        window.addEventListener('av-height-change', avResortMasonry);
        </script>
        <?php
    }, 9999);

    Best regards,
    Ismael

    in reply to: How to apply ALB Custom Layout to all Portfolio Items? #1490264

    Hi,

    You could wire this function to a save_post hook, automatically assigning the custom layout whenever a new portfolio item is created. Please refer to this documentation for more info.

    https://developer.wordpress.org/reference/hooks/save_post/

    Best regards,
    Ismael

Viewing 30 posts - 421 through 450 (of 67,073 total)