Forum Replies Created

Viewing 30 posts - 421 through 450 (of 66,254 total)
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  • in reply to: Enfold Hotel #1485060

    Hey Andrea Haderer,

    Thank you for the inquiry.

    The Hotel demo uses the Woocommerce plugin along with the Woocommerce Bookings extension, which adds booking and reservation functionality. You can learn more about how it works in the following documentation.

    — https://woocommerce.com/document/introduction-to-woocommerce-bookings/

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: shortcodes not rendered on frontpage #1485059

    Hey slikslok,

    Thank you for the inquiry.

    Are you using the Page-list plugin? Please provide the login details in the private field so we can check the issue further. Make sure that the Appearance > Theme File Editor is accessible.

    Best regards,
    Ismael

    in reply to: Disable Animation Above the Fold on Homepage #1485058

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: updating old Enfold theme #1485057

    Hey Duncan P Mandel,

    Thank you for the inquiry.

    Unfortunately, don’t provide assistance with theme updates, especially when the site has been heavily modified. Also, the current version is quite outdated, which may lead to unexpected errors during the update process. We recommend creating a site backup before proceeding with the update.

    You can refer to this documentation for instructions on how to update the theme manually via FTP:

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    If you need further help with this, you may consider Codeable for more assistance:

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: 7 Spalten Mega Menu #1485056

    Hi,

    Thank you for the update.

    We get this error when we try to access the PDF file.

    View post on imgur.com

    Unfortunately, we don’t offer support for this type of modification. You may need to hire a freelance developer or reach out to Codeable for assistance.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Account Icon in Header – Link Problem #1485055

    Hi,

    Thank you for the screenshot. Did you create a “my-account” page and set it as the default account page in the Woocommerce > Settings > Advanced > My account page settings? Please check the screenshot below for reference.

    View post on imgur.com

    Best regards,
    Ismael

    Hey lucasgeuna,

    Thank you for the inquiry.

    In the Enfold > Privacy & Cookies > Cookie Handling panel, there’s a Display Modal Popup Actions setting where you can configure the modal to display only when triggered by a button click. Have you tried that selecting this option?

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thanks for reaching out.

    The theme automatically increases the image quality to 100%, but the WordPress default is only 82%. This can be adjusted by using the following filters in the functions.php file:

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
    function avf_set_quality_mod($quality) { $quality = 60; return $quality;}
    

    We recommend setting this to 70 or lower, then install an image compression plugin such as ShortPixel or Smush to further reduce file size and optimize the images. You may need to regenerate the thumbnails after the quality adjustment.

    https://wordpress.org/plugins/force-regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Big issue with latest version #1485051

    Hey!

    As mentioned earlier, the theme is configured to set a higher image quality than the WordPress default, which explains why the generated thumbnails are larger in file size. It’s also worth clarifying that image uploading and compression are handled entirely by WordPress, not the theme. This should be the same across all WordPress installations, so what you’re seeing isn’t specific to this theme.

    Have you tried adjusting the default compression level to 60 or lower? This should help further lower the file size of generated thumbnails and optimize them.

    After lowering the quality value to 60 or below, you can further enhance site performance by installing an image optimization plugin such as ShortPixel, Imagify, or Smush. This is a fairly standard practice in WordPress optimization, so it’s a bit surprising it wasn’t already suggested by your technical team.

    For more information on site optimization, please feel free to refer to the following links.

    https://gtmetrix.com/wordpress-optimization-guide.html
    https://wpengine.com/resources/improve-wordpress-site-speed/

    Regards,
    Ismael

    in reply to: Conflciting Enfold style rule with LayerSlider #1485050

    Hey alexanderh131,

    Thank you for the inquiry.

    Which custom styles were they referring to? The animated texts in the slider were displaying correctly when we checked. Did you figure out the issue?

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Please refer to the following documentation for more information on how to update the theme via FTP. Make sure to delete or rename the current theme folder before uploading the new package.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Before proceeding, make sure to create a site backup or restore point.

    Best regards,
    Ismael

    in reply to: Google Map Tooltip Size Issue #1485048

    Hey ronduring,

    Thanks for reaching out.

    Would you mind providing a screenshot of the issue and a link to a test page so we can check it? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Cookie Consent: Setting before consent or rejection #1485003

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry Grid pulling all categories to filter #1485002

    Hi,

    The other sorting items are displayed because some portfolio items belong to multiple categories. For example, the item Harrisonburg Innovation Hub is assigned to “Commercial and Retail”, which is a selected category, but it also belongs to three additional categories, Anthony Barone’s Projects, Ben Reid’s Projects, and Kevin Gabel’s Projects.

    Please note that all categories associated with the items will display as sorting options. The “Which Entries Should Be Used” option only controls which items are shown in the masonry element, but it does not control or limit the sorting/filter categories.

    If you need to hide the other categories and only display the selected ones, try adding this css code:

    #top .av-sort-by-term a, #top .av-sort-by-term .text-sep {
        display: none;
    }
    
    #top .av-sort-by-term .commercial-retail_sort_button, #top .av-sort-by-term .education_sort_button, #top .av-sort-by-term .healthcare_sort_button, #top .av-sort-by-term .industrial_sort_button, #top .av-sort-by-term .municipal-civic_sort_button, #top .av-sort-by-term .religious_sort_button {
        display: inline-block;
    }

    Best regards,
    Ismael

    Hey Carolline,

    Thank you for the inquiry.

    Did you update the theme files via FTP? Please try to rename the current enfold theme folder, then replace it with the latest version from the package downloaded from your ThemeForest account. Let us know the result.

    You should also switch the installation to debug mode and enable the error log so we can identify where the error is occurring.

    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    in reply to: Account Icon in Header – Link Problem #1484999

    Hey awasner,

    Thank you for the inquiry.

    Have you tried adding the “Account Details” menu item from the WooCommerce Endpoints in the Appearance > Menus panel?

    View post on imgur.com

    To better understand the issue, we may need to inspect the menu settings. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Multi language very simple for one Page #1484998

    Hey Sabrina,

    Thank you for the inquiry.

    An alternative to WPML is the Polylang plugin, which offers a free version for basic site translation. Another option is GTranslate. Please check the links for more info.

    https://wordpress.org/plugins/polylang/
    https://wordpress.org/plugins/gtranslate/

    Best regards,
    Ismael

    in reply to: 7 Spalten Mega Menu #1484997

    Hey Rabe, Matthias,

    Thank you for the inquiry.

    The mega menu class is now located in the enfold/includes/classes/class-responsive-mega-menu.php file. Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Disable Animation Above the Fold on Homepage #1484996

    Hey James,

    Thank you for the inquiry.

    We added this code to disable the default fade in animation of the elements inside the Color Section.

    .js_active .av-minimum-height .container {
        opacity: 1;
        transition: none;
    }

    If you need to apply this to a specific color section, apply the name “av-section-no-animation” in the Advanced > Developer Settings > Custom CSS Class field, then replace the css with:

    .js_active .av-section-no-animation .container {
        opacity: 1;
        transition: none;
    }

    Best regards,
    Ismael

    in reply to: Color section – rounded corners #1484995

    Hey Alan,

    Thank you for the inquiry.

    There is no option for this in the Color section by default, but you can add a custom class name (e.g., av-section-border-radius) to the element under Advanced > Developer Settings > Custom CSS Class field, then add the following css to apply the border radius.

    #top #wrap_all .av-section-border-radius {
        border-bottom-right-radius: 100px;
        border-bottom-left-radius: 100px;
    }

    Another option is the Layout > SVG Divider settings.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Big issue with latest version #1484993

    Hi,

    Thank you for the update. We were able to reproduce this on our end. To lower the file size, you can reset the default image quality back to 82 or lower by using the filter that we mentioned above.

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
    function avf_set_quality_mod($quality) { $quality = 82; return $quality;}
    

    After adding this code, the file size of the largest thumbnail decreased by more than half. If you want to make it smaller, use a lower quality value.

    View post on imgur.com

    For more info about the filter, please check this link: https://developer.wordpress.org/reference/hooks/jpeg_quality/

    Best regards,
    Ismael

    in reply to: Image full width #1484992

    Hi,

    Thank you for the info.

    We replaced the Fullscreen Slider with the Fullwidth Easy Slider. Please make sure to purge the cache before checking the page.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Logo overlay top bar menu #1484966

    Hi,

    You have to remove the width property from this css code to keep the logo from being distorted:

    .logo, .logo a {
        overflow: visible;
        height: 100px;
        background-color: #075195;
        border-bottom-right-radius: .3125rem;
        border-bottom-left-radius: .3125rem;
        width: 12.5rem;
    }
    

    And to replace the dashes with bullets, add this css code:

    .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet {
        height: 3px;
        opacity: 1;
        border: none!important;
        width: 3px;
        border-radius: 100%;
    }

    Best regards,
    Ismael

    in reply to: animated numbers timing #1484964

    Hi,

    Thank you for the inquiry.

    This logic is designed for large numbers, like hundreds of thousands or millions. For smaller numbers (e.g. 10, 20, 100), it doesn’t have much effect because of how the increment is calculated in the enfold\config-templatebuilder\avia-shortcodes\numbers\numbers.js file:

    increment = Math.round( fakeCountTo * 32 / countTimer);
    if(increment == 0 || increment % 10 == 0) increment += 1;
    
    setTimeout( function(){ start_count(element, countTo, increment, current, fakeCountTo, number_format);}, start_timer);
    

    In your case, this is “increment = Math.round( 20 * 32 / 20000);” which results to 0 and defaults to increment += 1.

    Best regards,
    Ismael

    in reply to: Logo overlay top bar menu #1484963

    Hi,

    Thank you for the screenshots.

    You need to set the Enfold > Header > Header Layout > Menu and Logo Position setting to Logo Left, Menu Right, then add the following css code to adjust the logo image size and allow it to overflow the header container.

    .logo, .logo a {
        overflow: visible; 
        height: 100px;
    }
    
    .logo img, .logo svg {
        max-height: 150px !important;
        height: 150px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update. Try to replace the filter with the following code to completely disable the icon set dropdown.

    add_filter('avf_default_iconfont', function($icon_font) {
        $icon_font['svg_entypo-fontello'] = array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'full_path'  => false
        );
    
    	$icon_font['entypo-fontello-enfold'] = array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'full_path'  => false
        );
    
        return $icon_font;
    }, 10, 1);
    
    add_filter('avf_icon_font_filter_suppress', '__return_true');

    Best regards,
    Ismael

    in reply to: Logo overlay top bar menu #1484959

    Hey minhndq,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the changes you’d like to make? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Image full width #1484958

    Hey Erin,

    Thank you for the inquiry.

    Is there any possible to show entire image ( no cut any part) in slide?

    If you need the whole image to display on all screen sizes, you can use the Fullwidth Easy Slider instead of the Fullscreen Slider. You can also place the Image element inside a Color Section and set its container width to 100%. Please check this link for more info.

    https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    in reply to: Advanced Post Types Order conflict? #1484957

    Hi,

    If you’re using the Posts Slider element or the Blog Posts element in Grid Layout, you can use the avia_post_grid_query filter to modify the query or adjust the item sorting.

    Example:

    https://kriesi.at/support/topic/remove-current-portfolio-post-from-related-portfolio-grid/#post-836906
    https://kriesi.at/support/topic/sort-blog-posts-element-ascending/#post-1001791
    https://kriesi.at/support/topic/add-a-order-by-attribute-on-portfolio-grid/#post-1015617
    https://kriesi.at/support/topic/add-event-date-to-portfolio/#post-1479828

    Best regards,
    Ismael

    in reply to: Big issue with latest version #1484956

    Hi,


    @soniavoice
    : Would you mind providing the original source of the image so we can upload it on our end? When we uploaded a 4.8MB PNG image directly to an Image element using the Advanced Layout Builder, the resulting full-size thumbnail is only 2MB — less than half the original size. It’s possible that is a plugin or custom script interfering with the WordPress media uploader on your installation.

    Best regards,
    Ismael

Viewing 30 posts - 421 through 450 (of 66,254 total)