Forum Replies Created
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May 7, 2025 at 5:46 am in reply to: “Maps were disabled by the visitor on this site. Click to open the map..” #1483725
Hi,
Glad to know that the issue has been resolved, and thank you for the continued support! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHey waveseven,
Thank you for the inquiry.
The screenshot is not displaying on our end. To make sure the items in the blog grid are the same size, you may need to resize the featured images before uploading them, making sure they have the same dimensions and aspect ratio. Please note that the uploaded images are not cropped or resized exactly based on the specified width and height of the registered thumbnails — aspect ratio of the original image is also taken into consideration. So, two images with different dimensions and aspect ratios may produce different “Portfolio” thumbnails.
Best regards,
IsmaelMay 7, 2025 at 5:14 am in reply to: Not full screen via media element Full screen Slider – Vimeo #1483722Hey mickhb,
Thank you for the inquiry.
Did you figure out the issue? The section with the video seems to be displaying correctly. Please see the screenshot below:
Best regards,
IsmaelMay 7, 2025 at 5:10 am in reply to: How to reduce the size of Header Extra Elements Phone Number of Small Text? #1483721Hi,
.main-title looks like a different font or font weight
Looks like the title is set to use a lighter font weight instead of the default 400. Did you configure the Heading elements in the Enfold > Advanced Styling tab? You can also adjust it with this css:
#top #wrap_all .main_color h1, #top #wrap_all .alternate_color h1, #top #wrap_all .socket_color h1 { font-weight: 400; }
Regarding the burger/mobile menu, try to edit the Main Menu (Icon) elements in the Advanced Styling panel, or use this css code:
#top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a { color: #ffffff; font-size: 18px; line-height: 1.8em; } .html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul li:hover a, #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a:hover { background-color: #333366; color: #ffffff !important; }
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey mickhb,
Thank you for the inquiry.
Have you tried using the Layer Slider plugin? The effect on the sample page is a bit complex, so replicating it may require significant modifications.
Best regards,
IsmaelMay 6, 2025 at 7:01 am in reply to: “Maps were disabled by the visitor on this site. Click to open the map..” #1483670Hi,
You may need to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour to the first or second option to allow the users to view the map on page load. Let us know the result.
Best regards,
IsmaelHi,
Glad it worked! Feel free to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelMay 6, 2025 at 6:23 am in reply to: Problem displaying color sections with “fixed” backgrounds on iPad #1483666Hi,
Glad we could be of help! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelMay 6, 2025 at 6:22 am in reply to: Transparent header on mobile, that goes solid on scroll #1483665Hi,
Thank you for the update. Try adding this css code and let us know the result.
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ .responsive #top #wrap_all .av_header_transparency { background-color: transparent !important; } }
Best regards,
IsmaelMay 6, 2025 at 6:13 am in reply to: “Maps were disabled by the visitor on this site. Click to open the map..” #1483663Hi,
Thank you for the update.
Does it load correctly when you disable the Enfold > Privacy & Cookies > Cookie Handling > Cookie Consent Message (Enable cookie consent messages)? Please provide the login details in the private field so we can check it further.
Best regards,
IsmaelHi,
Thank you for the screenshots.
You can use this css code to create the desired layout. Add the image or icon as background of the ::after pseudo-element.
#top #header.av_minimal_header .main_menu ul:first-child > li > ul > li:first-child a::before { content: ''; display: block; position: absolute; top: 10px; left: 50%; transform: translateX(-50%); width: 300px; height: 1px; background: #5e504a; } #top #header.av_minimal_header .main_menu ul:first-child > li > ul > li:first-child a::after { content: ''; position: absolute; top: 0; left: 50%; transform: translateX(-50%); width: 30px; height: 20px; background-image: url('your-image-url.png'); background-size: contain; background-repeat: no-repeat; background-position: center; z-index: 100; }
Result:
Best regards,
IsmaelHi,
We completely deactivated the LayerSlider plugin as suggested above and uploaded the missing files, including the lottie animation assets.
Best regards,
IsmaelMay 6, 2025 at 5:29 am in reply to: How to reduce the size of Header Extra Elements Phone Number of Small Text? #1483659Hi,
Thank you for the screenshot.
You can use this css code to adjust the height of the title in the breadcrumb container.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top .title_container .main-title { line-height: 0.8em; margin-bottom: 20px; } }
Best regards,
IsmaelMay 6, 2025 at 5:27 am in reply to: “Maps were disabled by the visitor on this site. Click to open the map..” #1483658Hi,
Thank you for the inquiry.
We get a cloudflare error when we visit the pages above. Is the site currently down?
Web server is returning an unknown error Error code 520
Visit cloudflare.com for more information.
2025-05-06 03:26:17 UTCBest regards,
IsmaelHi,
What happens when you delete the stylesheet in the dynamic_avia folder and re-save the theme options?
Best regards,
IsmaelHi,
Thank you for the inquiry.
Where can we check the issue? Please create a staging site and provide the login details in the private field. We ran the Code Profiler on a fresh install of Enfold, and the total execution time was around 0.6 seconds —- significantly lower compared to your test.
Best regards,
IsmaelMay 6, 2025 at 5:19 am in reply to: Support request for some modifications of header in case of 3 widgets in there #1483655Hi,
Do I need to add soms z-index code to ensure it’s always shown on top?
Yes, you have to adjust the z-index of the widget containing the search icon.
Best regards,
IsmaelMay 6, 2025 at 5:18 am in reply to: Performance is slow when editing content elements with icon features. #1483654Hi,
Thank you for the update.
We were able to reproduce the issue with the Advanced Layout Builder. What is the actual specs of your server? We have noticed that loading takes quite a while when logging in, and the same delay occurs when trying to deactivate a plugin. This may be related to the server performance or a potential plugin conflict. Have you tried temporarily deactivating the plugins?
Best regards,
IsmaelMay 6, 2025 at 4:57 am in reply to: Move blog-tags after blog-categories on the post-meta-infos #1483652Hey Oriano,
Thank you for the inquiry.
You can modify the includes > loop-index.php file and look for this code around line 573:
if( $show_meta_tags && has_tag() ) { $meta_tags = '<span class="blog-tags-header minor-meta">'; $meta_tags .= get_the_tag_list( __( 'Tags:', 'avia_framework' ) . ' <span> ', ', ', '</span>' ); $meta_tags .= '</span>'; $meta_info['tags'] = $meta_tags; }
You can move it below this block of code (526):
if( 'blog-meta-category' == avia_get_option( 'blog-meta-category' ) ) { if( ! empty( $cats ) ) { $meta_cats = '<span class="blog-categories minor-meta">' . __( 'in', 'avia_framework') . ' '; $meta_cats .= trim( $cats ); $meta_cats .= '</span>'; $meta_info['categories'] = $meta_cats; } }
Or you can remove the is_single() condition and the if ( $show_meta_tags && has_tag() ) block.
Best regards,
IsmaelMay 6, 2025 at 4:48 am in reply to: How to reduce the size of Header Extra Elements Phone Number of Small Text? #1483651Hi,
The page title displays fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can use the following css code to adjust the height of the burger menu items and the width of the overlay container.
.html_av-overlay-side #top #wrap_all .av-burger-overlay li a { line-height: 2em; height: auto; padding: 15px 50px; } .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll { width: calc(100vw - 65%); }
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can use the following css code to adjust the height of the burger menu items and the width of the overlay container.
.html_av-overlay-side #top #wrap_all .av-burger-overlay li a { line-height: 2em; height: auto; padding: 15px 50px; } .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll { width: calc(100vw - 65%); }
Best regards,
IsmaelHi,
Great! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelMay 5, 2025 at 9:25 am in reply to: Transparent header on mobile, that goes solid on scroll #1483602Hi,
Have you tried purging the cache or completely removing the browser history? You can also switch to incognito mode.
Best regards,
IsmaelMay 5, 2025 at 9:24 am in reply to: Support request for some modifications of header in case of 3 widgets in there #1483600Hi,
I’m not able to save this snippet into a widget code block because of some errors in the code.
You have to add the code in the functions.php file, then use the [avia_search] shortcode in a text or html widget. Please try it again.
Best regards,
IsmaelMay 5, 2025 at 9:21 am in reply to: Performance is slow when editing content elements with icon features. #1483599Hey Sebastian,
Thank you for the inquiry.
We can’t reproduce the issue on our end. Where can we check the issue? Please provide the site URL and login details in the private field. Make sure that the theme is updated to version 7.1.
Best regards,
IsmaelHey Nath,
Thank you for the inquiry.
The automatic demo import in the dashboard does not work correctly with OVH hosting. You will need to download the demo XML files and upload them manually to your server via FTP. For more info, please check this link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
IsmaelHi,
You may need to directly modify avia_woocommerce_cart_dropdown function in the themes/enfold/config-woocommerce/config.php file or override it in your child theme. Remove the av-cart-counter and the dropdown widget.
Best regards,
IsmaelMay 5, 2025 at 6:48 am in reply to: Support request for some modifications of header in case of 3 widgets in there #1483592Hi,
Thank you for the update.
Try to use this shortcode instead:
function avia_search_cb() { ob_start(); ?> <span id="menu-item-search" class="noMobile menu-item menu-item-search-dropdown menu-item-avia-special" role="menuitem"> <a class="avia-svg-icon avia-font-svg_entypo-fontello" aria-label="Search" href="?s=" rel="nofollow" title="Click to open the search input field" data-avia-search-tooltip='<?php echo esc_attr(" <search> <form role='search' action='" . home_url() . "' id='searchform' method='get'> <div> <span class='av_searchform_search avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='search' data-av_iconset='svg_entypo-fontello'> <svg version='1.1' xmlns='http://www.w3.org/2000/svg' width='25' height='32' viewBox='0 0 25 32' preserveAspectRatio='xMidYMid meet' role='graphics-symbol' aria-hidden='true'> <title>Search</title> <desc>Search</desc> <path d='M24.704 24.704q0.96 1.088 0.192 1.984l-1.472 1.472q-1.152 1.024-2.176 0l-6.080-6.080q-2.368 1.344-4.992 1.344-4.096 0-7.136-3.040t-3.040-7.136 2.88-7.008 6.976-2.912 7.168 3.040 3.072 7.136q0 2.816-1.472 5.184zM3.008 13.248q0 2.816 2.176 4.992t4.992 2.176 4.832-2.016 2.016-4.896q0-2.816-2.176-4.96t-4.992-2.144-4.832 2.016-2.016 4.832z'></path> </svg> </span> <input type='submit' value='' id='searchsubmit' class='button' title='Enter at least 3 characters to show search results in a dropdown or click to route to search result page to show all results' /> <input type='search' id='s' name='s' value='' aria-label='Search' placeholder='Search' required /></div> </form> </search> "); ?>' data-av_svg_icon="search" data-av_iconset="svg_entypo-fontello"> <svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="25" height="32" viewBox="0 0 25 32" preserveAspectRatio="xMidYMid meet" role="graphics-symbol" aria-hidden="true"> <title>Click to open the search input field</title> <desc>Click to open the search input field</desc> <path d="M24.704 24.704q0.96 1.088 0.192 1.984l-1.472 1.472q-1.152 1.024-2.176 0l-6.080-6.080q-2.368 1.344-4.992 1.344-4.096 0-7.136-3.040t-3.040-7.136 2.88-7.008 6.976-2.912 7.168 3.040 3.072 7.136q0 2.816-1.472 5.184zM3.008 13.248q0 2.816 2.176 4.992t4.992 2.176 4.832-2.016 2.016-4.896q0-2.816-2.176-4.96t-4.992-2.144-4.832 2.016-2.016 4.832z"></path> </svg> <span class="avia_hidden_link_text">Search</span> </a> </span> <?php return ob_get_clean(); } add_shortcode('avia_search', 'avia_search_cb');
Best regards,
Ismael -
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