Forum Replies Created
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August 21, 2024 at 5:37 am in reply to: Open links in buttons in a new tab or download the file #1465024
Hey amyncuih,
Thank you for the inquiry.
Please edit the Button element, go to the Advanced > Developer Settings panel, then add the class name “noLightbox” in the Custom CSS Class field. This should prevent the lightbox script from loading for this particular element.
Best regards,
IsmaelHi,
Thank you for the screenshot.
To align the flags, please add this css code:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive #top #wrap_all .menu-item-wpml-ls-58-en a, .responsive #top #wrap_all .menu-item-wpml-ls-58-da a { padding: 0 !important; } #top #wrap_all #header #av-burger-menu-ul li.menu-item-wpml-ls-58-en, #top #wrap_all #header #av-burger-menu-ul li.menu-item-wpml-ls-58-da { width: 100px; display: flex; flex-direction: row; left: 50px; position: relative; top: 30px; } .responsive #top #wrap_all .menu-item-wpml-ls-58-en .sub-menu, .responsive #top #wrap_all .menu-item-wpml-ls-58-da .sub-menu{ margin-left: 10px; margin-top: 2px; } }Best regards,
IsmaelAugust 21, 2024 at 5:14 am in reply to: Performance Decrease After Adding Content Elements on Homepage #1465022Hey pnamroud,
Thank you for the inquiry.
This may be due to the images in the Latest Posts section, which need to be compressed. The images are only 495x400px, but they are more than 100kB in size. Please check the following links for more information on site optimization.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelHey dinoman17,
Thank you for the inquiry.
Have you tried editing the Misc > Widget element in the Advanced Styling panel? You can also try adjusting the Widget Title and Widget Links. Let us know if this works for you.
Best regards,
IsmaelHi,
UPDATE: Also, when checking on Safari, please make sure to clear the browser history, as Safari tends to cache older versions of websites.
Best regards,
IsmaelHi,
Thank you for the info.
The custom font was not selected as the heading and body font in Enfold > General Styling > Fonts tag. We re-selected it as the default font. Please make sure to purge the cache before checking.
Best regards,
IsmaelHi,
@Netzie: Have you tried the suggestion above? Try applying a class attribute to the tags to prevent WordPress from formatting them or use the “Line Break” button.<br class="avia-permanent-lb" />If the issue persists, please open another thread and post the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
We may need to access the site to further investigate the issue. Please provide the login details in the private field. Did you modify any template files in the child theme?
Best regards,
IsmaelAugust 20, 2024 at 5:26 am in reply to: Full Width menu – change vertical space and social share #1464946Hi,
Thank you for the update.
To create space between the menu title and the social icons, try adding this css code:
#top nav #av-burger-menu-ul .only-burger.menu-item-social .social_bookmarks { margin-top: 0; } #top nav #av-burger-menu-ul .only-burger.menu-item-social > a { margin-bottom: 25px; } #top #wrap_all nav #av-burger-menu-ul .only-burger.menu-item-social .social_bookmarks li { line-height: 1.4em !important; }Best regards,
IsmaelHi,
Have you tried reselecting the font? We may need to access the site to properly check the issue. Please provide the login details in the private field.
Best regards,
IsmaelHey Steve,
Thank you for the inquiry.
You may need to use Columns instead of the Grid Row element and adjust the margins and padding to remove the default spaces between the columns. To make it overlap with the hero section, you can apply a negative top margin to the row. To do this, edit the first column in the row, enable the Row Settings > Row Margins > Custom Margins, and then configure the Custom Top and Bottom Margin as previously suggested. Let us know if this works.
Best regards,
IsmaelAugust 20, 2024 at 5:05 am in reply to: Migrated WooCommerce website throwing a few strange Undefined array key errors #1464943Hi,
Thank you for the update.
We are unable to reproduce the issue on our end using PHP 8.0, so we are not yet sure what is causing it. Have you tried disabling all modifications in the functions.php file and temporarily deactivating all plugins?
Best regards,
IsmaelHey frankr32,
Thank you for the inquiry.
1.) There is no option to disable this feature by default without directly editing the core theme files.
2.) To check the html tags, you can use online validators such as the following:
// https://www.freeformatter.com/html-validator.html
// https://tiiny.host/html-validator/Best regards,
IsmaelHey Sigmund,
Thank you for the inquiry.
We replaced the value of the data-av_icon attribute with the new twitter icon. Please try this code:
<ul class="noLightbox social_bookmarks icon_count_3"> <li class="social_bookmarks_x av-social-link-x social_icon_1"><a title="X" href="https://twitter.com/destinatbrand" target="_blank" rel="noopener" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"><span class="avia_hidden_link_text">X</span></a></li> <li class="social_bookmarks_linkedin av-social-link-linkedin social_icon_2"><a title="LinkedIn" href="https://www.linkedin.com/company/destination-brand-by-inspektour/" target="_blank" rel="noopener" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"><span class="avia_hidden_link_text">LinkedIn</span></a></li> <li class="social_bookmarks_xing av-social-link-xing social_icon_3"><a title="XING" href="https://www.xing.com/pages/inspektourgmbh-tourismus-undregionalentwicklung" target="_blank" rel="noopener" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"><span class="avia_hidden_link_text">xing</span></a></li> </ul>Best regards,
IsmaelHi,
Where would you like to position the language switcher exactly? Please provide a screenshot. You can display them again in mobile view using this css code:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive #top .av-main-nav .menu-item-language { display: inline-block; } }To display the social icons in the footer, go to the Enfold > Footer panel, then toggle the Social Icons option.
Best regards,
IsmaelHi,
We may need to inspect the site to better understand the issue. Please provide the login details in the private field and, if possible, post a screenshot.
Best regards,
IsmaelAugust 19, 2024 at 7:35 am in reply to: Video im Vollbild-Slider nicht sichtbar auf Mobilegeräten und site speed #1464883Hey A,
Thank you for the inquiry.
1.) This is expected behavior on mobile devices. Background videos are disabled by default on mobile screens, so you’ll need to add a fallback image.
2.) Have you tried uploading a smaller image? Make sure that the aspect ratio of the fallback image is optimized for mobile devices.
3.) You should consider performing basic site optimization such as installing a cache plugin and compressing the images. Please check the links below for more info:
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlIn the future, we recommend opening a single thread for each inquiry. This will make it easier for moderators to address your questions and you’ll get quicker responses.
Best regards,
IsmaelAugust 19, 2024 at 7:30 am in reply to: Migrated WooCommerce website throwing a few strange Undefined array key errors #1464881Hey Ryan,
Thank you for the inquiry.
Did you modify the header.php or footer.php in the child theme? Please make sure that these template files are updated with the latest version. To temporarily hide the error, try to set the WP_DEBUG_DISPLAY constant to false.
// https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#wp_debug_display
Best regards,
IsmaelAugust 19, 2024 at 7:15 am in reply to: Full Width menu – change vertical space and social share #1464879Hey CharlieTh,
Thank you for the inquiry.
1.) You can adjust the space between the menu items by adjusting the Line Height property of the Menu Links in overlay/slide out element in the Enfold > Advanced Styling panel. You can also use this css code:
.html_av-overlay-full #top #wrap_all #av-burger-menu-ul li { line-height: 0.6em; }2.) To move the social icons to the center, please add this css code:
#top nav #av-burger-menu-ul .only-burger.menu-item-social { display: flex; flex-direction: column; } #top nav #av-burger-menu-ul .social_bookmarks { margin: 0 auto; }Best regards,
IsmaelHey laptophobo,
Thank you for the inquiry.
We’ve found a script error that might be related to the issue. What happens when you remove this script?
<script> (function($) { var int = ''; function a() { var isMobile = $('.av-burger-menu-main').css('display') , htmlString = $('#header_main .social_bookmarks').find('li a') , mobileMenu = $('.av-burger-overlay') , socialString = []; if (isMobile == 'none') return; if ($('.burger-social').length) clearInterval(int); htmlString.each(function() { var socialClass = $(this).parent('li').attr('class') , socialItems = $(this).wrap('<li class="' + socialClass + ' av-active-burger-items burger-social"></div>').parent().unwrap(); socialString.push(socialItems); }); $(socialString).each(function() { $(this).appendTo('#av-burger-menu-ul'); }); } $('#header').on('mousedown', '.av-main-nav-wrap', function() { int = setInterval(function() { a(); }, 500); }); } )(jQuery); </script>Best regards,
IsmaelHi,
Thank you for the update.
Where can we can see the issue? Please provide a screenshot using platforms like Savvyify, Imgur or Dropbox, and post the login details in the private field so that we can properly check the issue.
Also the Enfold n ew in this version (x) to close in the WQP dashboard a
We haven’t encountered any complaints about this issue. Please provide a screenshot or contact the plugin author for more info.
Best regards,
IsmaelHey bemodesign,
Thank you for the inquiry.
Unfortunately, there is no option for this. You will have to select the link for each Image element manually.
Best regards,
IsmaelHey bemodesign,
Thank you for the inquiry.
We couldn’t find the image shown in the screenshot. Could you provide a direct link to the page containing this image?
Best regards,
IsmaelHi,
Thank you for the update.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache. Let us know the result.
Best regards,
IsmaelAugust 19, 2024 at 5:50 am in reply to: Make Woocommerce Products on Shop & Archive pages same height #1464871Hi,
The css code doesn’t seem to be applied when we checked. Where did you add it? Please toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Or post the login details in the private field so we can check it.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
The social icons and language switchers are intentionally hidden on mobile view due to the lack of space in the header. If you want to display them again, you can try this css code:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks { display: block; } #top .av-burger-menu-main.menu-item-avia-special { left: auto; } }Best regards,
IsmaelHey washem,
Thank you for the inquiry.
Please toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect. If there is a cache plugin installed, make sure to purge the cache afterwards. Let us know if this helps.
Best regards,
IsmaelHi,
How can I change the music icon to a clipboard one or any other?
You can create a button with your preferred icon, then copy the value of the data-av_icon attribute. It may appear as a tilted rectangle, but it actually contains the character code for the icon.
<span class="avia_button_icon avia_button_icon_left" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>Best regards,
IsmaelHey tom,
Thank you for the inquiry.
You can add this filter in the functions.php file to hide the “Additional Portfolio Settings” panel:
function avf_builder_boxes_mod( $boxes ) { foreach ( $boxes as $key => $box ) { // remove portfolio additional settings if ( isset( $box['id'] ) && $box['id'] === 'preview' ) { unset( $boxes[$key] ); break; } } return $boxes; } add_filter( 'avf_builder_boxes', 'avf_builder_boxes_mod' );Best regards,
IsmaelHi,
Thank you for the update.
We are unable to reproduce the issue on our end. The inline styles remain the same when we edit the Text Block or update the page. Please check the screenshot in the private field. It’s possible that a plugin is causing the issue on your end. Have you tried using a Code Block element instead?
Instead of using inline styles, you can add custom class names to the html and adjust the styles for these elements in the Enfold > General Styling > Quick CSS field.
Best regards,
Ismael -
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