Hi,

Thank you for the update.

Since the issue only occurs when the child theme is activated, it is definitely due to the modifications in the template files. Please feel free to open another thread if you need further assistance.

Have a nice day.

Best regards,
Ismael

Hey James,

Thank you for the inquiry.

That is possible, but it will require significant modifications to the script. If you want to try, you can edit the enfold/js/avia-snippet-sticky-header.js file. This block shrinks the header:

if( shrinking && ! isMobile )
				{
					if( st < shrink_val )
					{
						newH = el_height - st;
						if( st <= 0 )
						{
							newH = el_height;
						}

						av_change_class( header, 'remove', 'header-scrolled' );
						//header.removeClass('header-scrolled');
					}
					else
					{
						newH = el_shrinked;
						//header.addClass('header-scrolled');
						av_change_class( header, 'add', 'header-scrolled' );
					}

					if( st - 30 < el_height )
					{
						av_change_class( header, 'remove', 'header-scrolled-full' );
					}
					else
					{
						av_change_class( header, 'add', 'header-scrolled-full' );
					}

					elements.css({'height': newH + 'px', 'lineHeight': newH + 'px'});
					logo.css({'maxHeight': newH + 'px'});
				}

Best regards,
Ismael

Hey menainfosec,

Thank you for the inquiry.

WordPress author pages are sometimes set to noindex to prevent duplicate content issues, as most of the content on the author page can also be seen on the blog overview page. If you’d like to change this and you’re using Yoast, you can set the Show Author Archives in Search Results? option in the SEO > Search Appearance > Archives > Author Archives section to Yes.

Best regards,
Ismael

Hey i9design,

Thank you for the inquiry.

We are not yet sure what’s causing the issue, but you can temporarily fix it by adding this css code:

@media only screen and (min-width: 3840px) {
    li#menu-item-3585 .avia_mega_div {
        right: -1024px !important;
    }
}

Best regards,
Ismael

Hi,

Thank you for the info.

We adjusted the Disabling of Template Builder Elements settings, created a test page, and added all elements from the builder, but we were not able to reproduce the issue. Can you provide a link to the page where we can see the problem? Please check the link in the private field.

Best regards,
Ismael

Hi,

Thank you for the info.

The video seems to be displaying correctly on the homepage now. Could you provide a screenshot of how it looks on your end?

Best regards,
Ismael

Hi,

Thank you for the update.

We temporarily disabled the File Compression settings and set Enfold > Performance > Self Hosted Videos and Audio Features (WP-Mediaelement Scripts) to the third option. This seems to have fixed the issue. Please make sure to purge the cache before checking.

Best regards,
Ismael

Hey James,

Thank you for the inquiry.

We are not yet sure what’s causing this issue. Have you tried embedding a different video? What happens when you directly use the video’s embed code in an HTML or Text widget?

Best regards,
Ismael

Hey tcampaner,

Thank you for the inquiry.

Did you extract the actual enfold.zip file from the downloaded package? If you still encounter issues, please try reaching out to your hosting provider for more info.

Best regards,
Ismael

Hi,

Thank you for the screenshot.

That is the default tooltip (or title popover) provided by the browser, and unfortunately, it cannot be directly modified or customized. Browsers generate this tooltip automatically from the title attribute of an element, and its appearance and behavior are controlled by the browser itself.

Best regards,
Ismael

Hi,

Thank you for the info.

Did you change the login URL? The link above leads to a 404 page. We tried using the default login URL, but it’s the same.

Best regards,
Ismael

Hey Thomas,

Thank you for the inquiry.

We can’t reproduce the same issue on our end. Please create a test page and provide the link in the private field.

Best regards,
Ismael

Hi,

Would you mind providing a screenshot of the issue and post the login details in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey sparkyj,

Thank you for the inquiry.

Have you tried temporarily disabling the Enfold > Performance > File Compression settings? Please share the live link so that we can check the issue further.

Best regards,
Ismael

Hi,

it is that green bar with text on the left

Thanks. I thought the green part was part of the layout. Anyway, it looks like the text was added along with the Google Tag Manager code. Please check the content of the Enfold > Google Services > Google Analytics Tracking Code field, or check the functions.php and header.php files as mentioned above.

Add this to the  section:
<!--– Google Tag Manager (noscript) –-->

Best regards,
Ismael