Forum Replies Created
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AuthorPosts
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September 19, 2024 at 6:55 am in reply to: Color section with background image gone haywire #1467418
Hey extraeyes,
Thank you for the inquiry.
Please try to temporarily disable the Autoptimize plugin and turn off the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. Let us know if this works for you.
Best regards,
IsmaelHi,
Not a problem! Glad to know the css worked. Let us know if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelSeptember 19, 2024 at 6:19 am in reply to: Sticky Posts using Blog Posts Layout Builder Element on Grid Setting #1467414Hey William,
Thank you for the inquiry.
There is no option for this by default but you can add this filter in the functions.php file to place the sticky posts at the beginning of the query.
add_filter("avia_post_slide_query", function($query, $params) { $sticky_posts = get_option('sticky_posts'); $include = []; $args = [ 'taxonomy' => $params['taxonomy'], 'post__not_in' => $sticky_posts, 'fields' => 'ids', ]; $posts = get_posts($args); $include = array_merge($sticky_posts, $posts); $include = array_map('intval', $include); $query['post__in'] = $include; $query['orderby'] = 'post__in'; return $query; }, 10, 2);Best regards,
IsmaelHi,
Great! Glad to know that this has been resolved. Please note that the latest version of the theme is 6.0.3. Let us know if you have more questions
Have a nice day.
Best regards,
IsmaelSeptember 19, 2024 at 6:12 am in reply to: Burger menu without function/after three clicks without function #1467412Hi,
Thank you for the short clip.
We still can’t reproduce the issue on our end. Please provide the login details in the private field so we can check the menu items in the dashboard.
Best regards,
IsmaelHi!
We have forwarded the issue to our channel and we’ll provide a fix once it’s available. Thank you for the info.
Best regards,
IsmaelHey bleistift,
Thank you for the inquiry.
Did you set the Form Element Validation settings of the checkbox field to Is not empty? It’s possible that an automated script or bot bypassed the validation. If your site is being targeted by spam, you may need to use active Google reCAPTCHA or switch to a different contact form with more advanced security features, such as Contact Form 7 or WPForms.
Best regards,
IsmaelSeptember 19, 2024 at 5:32 am in reply to: ERROR When changing my logo and element was disabled error #1467409Hi,
We are not encountering any errors when changing the theme options, so we are not entirely sure what’s happening. Please ask your hosting provider if there is a server cache that we are unaware of. In the meantime, please try setting your installation to debug mode and enable error logs.
Best regards,
IsmaelSeptember 19, 2024 at 5:17 am in reply to: Add Margin Between Bottom of Content Area on Pages and Footer Widget ASrea #1467408Hey NicomIT,
Thank you for the inquiry.
You can use this css code to adjust the top margin of the #footer container, creating more space between it and the main content wrapper.
#footer { margin-top: 1000px; }Best regards,
IsmaelHey tiago,
Thank you for the inquiry.
Have you tried placing the icon-circle element inside a smaller column, perhaps within the center item in a row of 1/5 columns? You can also use this css code to adjust the width and height of the circle.
.av-icon-circles-container { width: 50%; padding-bottom: 50%; height: 0; margin: 0 auto; }Best regards,
IsmaelSeptember 19, 2024 at 5:05 am in reply to: Avia Builder only slightly visible. Appear far right. #1467406Hey szimmerdesign76,
Thank you for the inquiry.
Is this happening only on fullscreen mode? Please provide a screenshot or a short clip of the issue, or post the login details in the private field so that we can check it.
Best regards,
IsmaelHi,
Great! Glad it’s working. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
For example, “lesson-fees” rather than “tuition-fees”?
Yes, you need to update the selector to “lesson-fees” and make sure that the class names (e.g., av-fold-unfold-preschool-fees) of the Text Blocks correspond to the anchor links (e.g., #lesson-fees, #preschool-fees). If it’s not working, please provide the WP login info in the private field and make sure that the Appearance > Theme File Editor is accessible.
Best regards,
IsmaelHi,
No problem! Glad we could be of help. Please don’t hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelSeptember 18, 2024 at 5:56 am in reply to: ERROR When changing my logo and element was disabled error #1467270Hi,
Thank you for the update.
We logged in to the site and tried to change the theme options, but they revert back after refreshing the page. Have you tried disabling the plugins temporarily?
Best regards,
IsmaelHi,
Thank you for the update.
We may need to access the site in order to check the issue proerly. Please provide the WP and SFTP login details in the private field.
Best regards,
IsmaelHey wicyssandiego,
Thank you for the inquiry.
You can upload your own logo in the Enfold > Theme Options panel. For a transparent header, please look for Transparent Options > Transparency Logo within the same panel.
Best regards,
IsmaelSeptember 18, 2024 at 5:40 am in reply to: Can’t get the Enter a valid Envato private token to validate #1467267Hi,
Thank you for the update.
Did you generate a private token as described in the documentation? It’s also possible that the required permissions for the private token are not checked. Please make sure that you’re using the form on the following page to generate the private token:
// https://build.envato.com/create-token/
For more info, please review this documentation:
// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
IsmaelHey valerieh,
Thank you for the inquiry.
You can use this css code to hide the timeline date:
.avia-timeline-vertical .av-milestone-date { display: none; }Best regards,
IsmaelHi,
Glad to know that @Guenni007 is able to help you out! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
To make the navigation loop back to the first item, set the Enfold > Blog Layout > Single Post Navigation to the third option (Loop post navigation). And to make the navigation cycle through the same category, you need to add the following filter to the functions.php file. However, as mentioned above, only one of these modifications or options will work.
add_filter( 'avf_post_nav_settings', 'avf_post_nav_settings_mod', 10, 1); function avf_post_nav_settings_mod($settings) { $settings['same_category'] = true; return $settings; }Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
We can’t find the question mark in the page. Would you mind providing a screenshot of it? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to hide the category list:
.html_elegant-blog #top .avia-content-slider .blog-categories { display: none; }Best regards,
IsmaelHey Anne,
Thank you for the inquiry.
Can you give an example of a page returning a soft 404? According to the documentation (https://developers.google.com/search/blog/2010/06/crawl-errors-now-reports-soft-404s), you can follow these steps.
1.) Check whether you have soft 404 errors listed in Webmaster Tools
2.) For the soft 404 errors, determine whether the URL:
— Contains the correct content and properly returns a 200 response (not actually a soft 404)
— Should 301 redirect to a more accurate URL
— Doesn’t exist and should return a 404 or 410 response
3.) Confirm that you’ve configured the proper HTTP Response by using Fetch as Googlebot in Webmaster Tools
4.) If you now return 404 errors, you may want to customize your 404 page to aid your users. Our custom 404 widget can help.And for canonical issues, consider using SEO plugins such as Yoast or Rank Math.
// https://yoast.com/help/canonical-urls-in-yoast-seo/
Best regards,
IsmaelSeptember 18, 2024 at 4:43 am in reply to: Burger menu without function/after three clicks without function #1467257Hi,
the navigation is usually no longer clickable after 3 times to change a page
We can’t reproduce this issue on our end. Would you mind providing a short clip of the problem?
Best regards,
IsmaelHi,
Thank you for the info.
We added this code to the Quick CSS field and temporarily disabled the compression settings.
#top .main_color .avia-cookie-consent-modal-buttons-wrap .avia-color-theme-color-highlight:hover { background: var(--dark1-color) !important; color: white !important; }Best regards,
IsmaelHi,
You’re very welcome! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelSeptember 18, 2024 at 4:34 am in reply to: Post ID no longer displaying on Post Data feature on Button Element #1467253Hey Rustum,
Thank you for the update.
Where can we check the issue? Are you using dynamic content only in fields with the orange database icon? Again, please note that the placeholder for dynamic content will only work in these fields.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We get an error in the console that seems to be generated by the Accordion element. Have you tried removing this element temporarily or deactivating the plugins?
Best regards,
Ismael -
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