Page 1314 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 39,391 through 39,420 (of 66,745 total)

← 1 2 3 … 1,313 1,314 1,315 … 2,223 2,224 2,225 →

Author

Posts
September 12, 2016 at 2:02 am in reply to: Remove Solid Color on Menu #684837
Ismael
Moderator
Hi!

It’s a custom css modification in the style.css file:
```
.header_color .main_menu ul:first-child > li.current-menu-item > a span.avia-menu-text, #top #header_main > .container .main_menu ul:first-child > li > a:hover span.avia-menu-text {
    background: #1E823F;
    color: white !important;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -webkit-transition: background 0.4s ease-in-out;
    transition: background 0.4s ease-in-out;
}

.header_color .main_menu ul:first-child > li.current-menu-item > a span.avia-menu-text, #top #header_main > .container .main_menu ul:first-child > li > a:hover span.avia-menu-text {
    background: #1E823F;
    color: white !important;
    border-radius: 4px;
    -webkit-border-radius: 4px;
    -moz-border-radius: 4px;
    -webkit-transition: background 0.4s ease-in-out;
    transition: background 0.4s ease-in-out;
}
```
Please remove it or modify the color values.

Cheers!
Ismael
September 12, 2016 at 1:59 am in reply to: highlight produc #684836

Ismael
Moderator

Hey webtec-pk!

Thank you for using Enfold.

You can display the featured products via shortcode. https://kriesi.at/support/topic/featured-products-on-the-main-shop-page-woocommerce/#post-594918

Regards,
Ismael

September 11, 2016 at 3:59 pm in reply to: slide on smartphone #684763
Ismael
Moderator
Hi,

You can increase the size of the slider but it might get distorted on certain screen resolutions:
```
@media only screen and (max-width: 767px) {
.avia-slideshow-inner, .avia-slideshow-inner img {
    height: 400px !important;
}

.avia-slideshow-inner img {
    min-width: 1000px !important;
}
}
```
Best regards,
Ismael
September 10, 2016 at 5:50 am in reply to: enfold 371 caption/title in lightbox missing? #684418

Ismael
Moderator

Hi!

Thank you for using Enfold.

Edit the images in the Media > Library, add a title or a caption. The theme will then apply this info as title attribute in the image container link and use by the lightbox.

Regards,
Ismael

September 10, 2016 at 5:46 am in reply to: Pictures error in Demo " APP " grid row #684417

Ismael
Moderator

Hey!

Thank you for using Enfold.

Could you please provide a screenshot of the issue? We can’t reproduce it in the demo. If you’re referring to the cells with the phone backgrounds, those containers are hidden on mobile by default.

Best regards,
Ismael

September 10, 2016 at 5:43 am in reply to: Custom Uploaded icons are missing from options #684416

Ismael
Moderator

Hi!

I’m sorry but it is possible that the entry was corrupted. Please delete the current entry in the Iconfont Manager then upload the icon fonts again. And add a unique name to the icon set prior to upload.

Cheers!
Ismael

September 10, 2016 at 5:38 am in reply to: Read more doesn't work #684414
Ismael
Moderator
Hi!

You cannot use the “read more” tag in a text block. This will only work in the default editor. If you want, you can toggle hidden text with jQuery. Add something like this in the text block:
```
This is a paragraph.
<div class="hide_this">This is a paragraph hidden initially</div>
<a class="show_button" href="#">Read more</a>
```
And then add this code in the functions.php file:
```
add_action('wp_footer', 'ava_new_custom_script');
function ava_new_custom_script(){
?>
<script type="text/javascript">
(function($) {
	function j() {
		$('.show_button').click(function() {
			$('.hide_this').toggle();
		});
	}

	j();
})(jQuery);
</script>
<?php
}
```
Regards,
Ismael
September 10, 2016 at 5:29 am in reply to: Design have changed after update #684413
Ismael
Moderator
Hi!

What are the modifications that you added in the content-product.php file in the child theme? It also affected by the css modifications in the style.css file:
```
.inner_product_header .amount span {
    font-size: 14pt !important;
    bottom: 50px;
    position: absolute;
}

.inner_product_header .price span {
    font-size: 18pt !important;
    bottom: 55px;
}
```
Best regards,
Ismael
September 10, 2016 at 5:13 am in reply to: Yoast SEO conflict #684411

Ismael
Moderator

Hey!

@twenty1design: We created the following test page while Yoast is activated. Is this happening on a specific page only? http://thepianoguys.staging.wpengine.com/wp-admin/post.php?post=152292&action=edit (hosted on WPengine)

@apparence: We tried to login to the site but we’re blocked. Please remove any security blocks then create a new thread with the url to the site plus the login credentials.

Cheers!
Ismael

September 10, 2016 at 5:11 am in reply to: Incompatibility with Zotpress #684410

Ismael
Moderator

Hey Wolfgang!

Thank you for using Enfold.

I’m sorry but we don’t provide support for third party plugins as stated on our support policy and we are not familiar with the plugin. Are there any further info regarding the issue? What do they mean by the following statement?

, it looks like it’s not being split up into the traditional “posts”

Cheers!
Ismael

September 10, 2016 at 5:05 am in reply to: Closing an open tab in mobile #684408

Ismael
Moderator

Hi zimbo!

Thank you for using Enfold.

The script is set so that it will not trigger on mobile.

Best regards,
Ismael

September 10, 2016 at 5:00 am in reply to: Masonry Portfolio Gallery – Issue on iPad #684407
Ismael
Moderator
Hi Silvio!

Thank you for using Enfold.

The width of the items are percentage base relative to the masonry container so it may be inaccurate on certain screen resolutions. Try to increase the width of the masonry container a bit.
```
.av-masonry-container {
    width: 101%;
}
```
Cheers!
Ismael
September 10, 2016 at 4:54 am in reply to: URGENT – Contact forms does send emails after upgrade to WP 4.7 #684404

Ismael
Moderator

Hi!

Thank you for the info. @everyone: Please create a new thread with the url to the site plus the login credentials. We’ll check the issue there.

Regards,
Ismael

September 10, 2016 at 4:51 am in reply to: Possible bug when combining a full screen slider and masonry blog on same page. #684401
Ismael
Moderator
Hi sharonreiley!

Thank you for using Enfold.

I’m sorry but we can’t reproduce the issue because the images are not loading properly. For example:

http://i1.wp.com/reileyphotography.com.routing.wpmanagedhost.com/wp-content/uploads/2016/06/arrowhead-acres-wedding-31.jpg?fit=705%2C471

This query is appended in the image url:
```
?fit=705%2C471
```
It’s probably added by a plugin.

Cheers!
Ismael
September 10, 2016 at 4:46 am in reply to: Unable to Update #684400

Ismael
Moderator

Hi nightowlmarketing!

Thank you for using Enfold.

Please update the theme manually via FTP.

// http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
// http://kriesi.at/archives/the-complete-guide-to-updating-enfold

Cheers!
Ismael

September 10, 2016 at 4:44 am in reply to: Unwanted content displayed under menu when using safari on the iphone #684399

Ismael
Moderator

Hi Boria20000!

Thank you for using Enfold.

Please provide a link to the actual page with the issue. And a screenshot will help.

Best regards,
Ismael

September 10, 2016 at 4:43 am in reply to: No video on the mobile version #684398

Ismael
Moderator

Hey!

We are very sorry for the late response.

In the previous thread, we added an actual video element using the same url in place of the slider. This video will show up on mobile view only. We did this because background videos are disabled on mobile by default. The steps are provided here: https://kriesi.at/support/topic/home-page-video-on-mobile-phone/#post-449787

Regards,
Ismael

September 10, 2016 at 4:37 am in reply to: Why the site changed after upgrading from 3.0.4 to 3.6.1 #684397

Ismael
Moderator

Hi!

We would like to check the screenshots again but they don’t exist anymore.

http://discoverlink.staging.wpengine.com/staging-ipad-portrait/ (hosted on WPengine)
http://discoverlink.staging.wpengine.com/staging-ipad-landscape/

Note that the background size property of the background images is set to “cover” which means that it will force the background image to cover the whole container but parts of the images may overflow outside the container in order to keep its aspect ratio. http://www.w3schools.com/cssref/css3_pr_background-size.asp

Best regards,
Ismael

September 10, 2016 at 4:31 am in reply to: iframe in megamenu #684396
Ismael
Moderator
Hi!

We would like to check this but the item is now hidden on mobile:
```
@media only screen and (max-width: 989px) {
.desktop-only {
    display: none;
}
}
```
Are you ok with this workaround?

Cheers!
Ismael
September 10, 2016 at 4:24 am in reply to: Mega Menu effect #684395
Ismael
Moderator
Hey Guenter,

Thank you for using Enfold.

Create another container under the wrap_all container in the header.php file:
```
<div class='mega-bg'></div>
```
Style it with this css:
```
.mega-bg {
    width: 100%;
    height: 100%;
    background: rgba(0,0,0,.5);
    position: absolute;
    display: none;
    z-index: 500;
}
```
And then use the following code in the functions.php file:
```
add_action('wp_footer', 'ava_new_custom_script');
function ava_new_custom_script(){
?>
<script type="text/javascript">
(function($) {
	function j() {
		var mega = $('.menu-item-mega-parent'),
			bg = $('.mega-bg');

		mega.on({
			mouseover: function() {
				bg.stop().fadeIn(100);
			},

			mouseleave: function() {
				bg.stop().fadeOut(100);
			}
		});
	}

	j();
})(jQuery);
</script>
<?php
}
```
Best regards,
Ismael
September 10, 2016 at 4:08 am in reply to: Excerpt of my blog's articles disappear #684390

Ismael
Moderator

Hi,

The last two items or posts are created with the advance layout builder so you have to add the excerpt manually. Edit the posts then look for the Screen Options, enable the Excerpt module.

Best regards,
Ismael

September 10, 2016 at 4:06 am in reply to: Google goal tracking #684389

Ismael
Moderator

Hi,

1.) It should be “equal” the value.

2.) I’m not sure what you meant by that but the goal will be triggered once the user click the contact form’s submit button.

Best regards,
Ismael

September 8, 2016 at 9:13 am in reply to: Buttons Collide on Top Of Eachother #683573
Ismael
Moderator
Hey Arthith,

Thank you for using Enfold.

The buttons start to collide once the screen size is roughly lower than 1150px. Please add this code in the Quick CSS field:
```
@media only screen and (max-width: 1450px) {
#section3 .flex_column.av_one_half {
    clear: both;
    margin-left: 0;
    margin-top: 10px;
}
}
```
Best regards,
Ismael
September 8, 2016 at 9:09 am in reply to: Change background color of tabs entirely, not just the title area. #683570
Ismael
Moderator
Hey kieranvyas,

Thank you for using Enfold.

Looks like you figured it out already.
```
div .main_color .tabcontainer .active_tab_content, div .main_color .tabcontainer .active_tab {
    background-color: #f8f8f8;
    color: #000000;
}
```
Best regards,
Ismael
September 8, 2016 at 9:07 am in reply to: Product Thumbnails Low Resolution #683568

Ismael
Moderator

Hi Richard!

Thank you for using Enfold.

Please make sure that the WooCommerce > Settings > Products > Display > Product Images are set properly. Or post the login details here so that we can check the settings.

Best regards,
Ismael

September 8, 2016 at 9:02 am in reply to: use a button to open a popup including a contact form #683565

Ismael
Moderator

Hi,

Thank you for the info. Instead of wrapping the shortcode button inside a container, add the “open-popup-link” custom css class attribute to it.

Best regards,
Ismael

September 8, 2016 at 8:41 am in reply to: Avia Layout Builder doesn't load when the Yoast SEO plugin is active #683560

Ismael
Moderator

Hi,

Thank you for using Enfold.

We created a test page and the advance layout builder is working. http://riademo.com/test/

The site do not have the latest version of the theme. Please upgrade to version 3.7.1.

UPDATE: It is also working in the previous “Test Page”. http://riademo.com/test-page/

Best regards,
Ismael

September 8, 2016 at 8:37 am in reply to: Mobile customizations #683558
Ismael
Moderator
Hey navindesigns,

Thank you for using Enfold.

1.) Yes, this is possible. Please add this in the QuicK CSS field:
```
@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .phone-info.with_nav {
      display: none;
  }
}
```
2.) Please use this one:
```
#advanced_menu_toggle, #advanced_menu_hide {
    background-color: blue;
    color: white;
    border-color: red;
}
```
Best regards,
Ismael
September 8, 2016 at 8:35 am in reply to: Slider not working #683555

Ismael
Moderator

Hi,

Great! Glad that you figured it out. :)

Best regards,
Ismael

September 8, 2016 at 8:34 am in reply to: Please help us quickly: Our ENFOLD isnt working #683554

Ismael
Moderator

Hi,

The theme options are saved in the database so it is safe from theme update. http://kriesi.at/archives/the-complete-guide-to-updating-enfold

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 39,391 through 39,420 (of 66,745 total)

← 1 2 3 … 1,313 1,314 1,315 … 2,223 2,224 2,225 →