Page 1300 – Support | Kriesi.at – Premium WordPress Themes

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October 11, 2016 at 5:59 am in reply to: some error when using Jotform #697622

Ismael
Moderator

Hi Tommy!

Thank you for using Enfold.

How did you add the code or script? Please post the login details here so that we can check the page. It’s not working because of this error.

avia.js?ver=3:475 Uncaught TypeError: $html.on is not a function

Best regards,
Ismael

October 11, 2016 at 5:57 am in reply to: migrating woocommerce cutomers over to the new site. #697621

Ismael
Moderator

Hi!

they said no – so now i am stuck

What do they mean by “no”? It’s not possible? Have you tried the following plugin?

// https://wordpress.org/plugins/cart2cart-woocommerce-to-woocommerce-migration/

Or edit the wp_users table then export the rows and import it back to the new database table.

Best regards,
Ismael

October 11, 2016 at 5:50 am in reply to: Overview Portfolio-Page without Sidebar an order of menu #697617

Ismael
Moderator

Hi GaWi!

Thank you for using Enfold.

Could you please provide a link to the page in question? And screenshots of the sections will help as well. Note that the order of the sub menu is not correlative to the order of the columns.

Regards,
Ismael

October 11, 2016 at 5:48 am in reply to: use diagonal section border with enfold? #697616

Ismael
Moderator

Hi!

Please post the login details here so that we can check the settings. That option was added in the latest version of the theme.

Best regards,
Ismael

October 11, 2016 at 5:42 am in reply to: Adding Pagination in Pages #697615
Ismael
Moderator
Hey!

Thank you for the update. This is possible but you can only enable it in the default editor.

// https://en.support.wordpress.com/nextpage/

Example:
```
First page!



Second page! 
```
Regards,
Ismael
October 11, 2016 at 5:39 am in reply to: Layerslider not showing on iPad #697614

Ismael
Moderator

Hey philoakley!

Thank you for using Enfold.

Please set the user role to administrator so that we can check the slider settings and upgrade the theme to the latest version, 3.8. A screenshot of the issue will help as well. Use imgur or dropbox.

Regards,
Ismael

October 11, 2016 at 5:36 am in reply to: MailChimp order by #697613
Ismael
Moderator
Hey rob_alblasserdam!

Thank you for using Enfold.

This is possible but you have to modify one of the parent theme files. Please edit the config-templatebuilder > avia-shortcode > mailchimp.php file, look for this code around line 91:
```
foreach($lists as $key => $list_item)
					{
						$newlist[$list_item['name']] = $key;
					}
```
.. below that, add this:
```
arsort($newlist);
```
Cheers!
Ismael
October 11, 2016 at 5:33 am in reply to: How to get 2 call to action buttons in secondary menu? #697611

Ismael
Moderator

Hi Jelle!

Thank you for using Enfold.

Add the buttons as widget. More info here. http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/

Cheers!
Ismael

October 11, 2016 at 5:26 am in reply to: Enfold Masonry Change from B/W to Colour on Hover w/ centre Title #697609
Ismael
Moderator
Hey!

Please add this css code to remove the grayscale filter on hover:
```
#top .av-masonry-entry:hover .av-masonry-image-container {
    -webkit-filter: grayscale(0);
    -moz-filter: grayscale(0);
    -ms-filter: grayscale(0);
    filter: grayscale(0);
}
```
Best regards,
Ismael
October 11, 2016 at 5:22 am in reply to: Enfold Header Logo #697608

Ismael
Moderator

Hey doroth!

Thank you for using Enfold.

You should find this note in the logo options.

Upload a logo image, or enter the URL or ID of an image if its already uploaded. The themes default logo gets applied if the input field is left blank

Logo Dimension: 340px * 156px (if your logo is larger you might need to change the Header size in your Header Settings

The logo will inherit the height of the header so should consider the Header Size option as well.

Best regards,
Ismael

October 11, 2016 at 5:20 am in reply to: Full Width Slider Caption Animation #697606

Ismael
Moderator

Hey!

@Guenni007: That would be a nice feature. Unfortunately, it’s not available yet so you have to set the caption position and the theme will automatically apply the designated animation.

Cheers!
Ismael

October 11, 2016 at 5:17 am in reply to: Remove border on input boxes #697604

Ismael
Moderator

Hey!

Great! Glad we could help. :)

@JamesElsert: Please create a new thread with the url to the page plus login credentials.

Regards,
Ismael

October 11, 2016 at 5:15 am in reply to: Remove excerpt only from blog archive #697603
Ismael
Moderator
Hi brian7454!

Thank you for using Enfold.

Could you please provide a link to one of the archive pages? You can try this code:
```
.archive .slide-entry-excerpt {
     display: none; 
}
```
Regards,
Ismael
October 11, 2016 at 5:12 am in reply to: Open map in Google or Apple Maps #697602

Ismael
Moderator

Hey raimf!

Thank you for using Enfold.

The Google Maps Directions API is not included in theme by default, unfortunately, so you have to either use a plugin or hire a freelance developer to setup the API. http://kriesi.at/contact/customization

You can try these plugins:

// https://wordpress.org/plugins/wp-google-maps/
// https://wordpress.org/plugins/mappress-google-maps-for-wordpress/

Cheers!
Ismael

October 11, 2016 at 3:34 am in reply to: Flex Column in Mobile Portrait view is too narrow #697598
Ismael
Moderator
Hi,

We added the following code in the Quick CSS field:
```
@media only screen and (max-width: 989px) {
.responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
    margin: 0;
    margin-bottom: 20px;
    width: 100%;
}

.responsive #top #wrap_all .av-flex-cells .no_margin {
    display: block;
    margin: 0;
    height: auto !important;
    overflow: hidden;
    padding-left: 8% !important;
    padding-right: 8% !important;
}
}
```
This will force the cells to go on top of each other when the screen size is lower than 1024px or when viewing on tablet and phone screens.

Best regards,
Ismael
October 11, 2016 at 3:29 am in reply to: Costom the Partners/Logo element Height #697597

Ismael
Moderator

Hey nirazo,

Thank you for using Enfold.

This is possible but it will break the layout of the logo slider. By default, the images will inherit the width of the slider columns.

Best regards,
Ismael

October 11, 2016 at 3:26 am in reply to: turn icon box into button #697596
Ismael
Moderator
Hi,

Please remove the link from the text and retain the title link. Add this code in the functions.php file.
```
add_action('wp_footer', 'ava_custom_script');
function ava_custom_script(){
?>
<script type="text/javascript">
(function($) {
	function a() {
		var iconbox = $('.iconbox'),
			boxlink = '';

		iconbox.on('click', function() {
			boxlink = $(this).find('.iconbox_content_title a').attr('href');
			window.location.href = boxlink;
		});	
	}

	a();
})(jQuery);
</script>
<?php
}
```
And this in the Quick CSS field:
```
#top .iconbox {
    cursor: pointer;
}
```
Best regards,
Ismael
October 11, 2016 at 3:18 am in reply to: Layer Slider not letting me use it after migrating site from .DEV environment #697595

Ismael
Moderator

Hi,

We deactivate the plugins and we managed to create a slider but we can’t edit the options or save it. And we get the following error in the console.

js?v=3.24&key=AIzaSyDbJJwW-NCaqJnrGSPslOfXrrg5_qMAzUs:32 Google Maps API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Your site URL to be authorized: https://fstrchobby.com/wp-admin/admin.php?page=layerslider

This might be causing the issue. Please review the documentation regarding the google maps api. http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Ismael

October 11, 2016 at 3:08 am in reply to: Slider Random & Partners Loop #697592

Ismael
Moderator

Hi,

It is working. Please remove browser cache or hard refresh before testing the page. Reload it a few times.

Best regards,
Ismael

October 11, 2016 at 3:06 am in reply to: contact form: "Thank you for your Message!" not translated #697591

Ismael
Moderator

Hi,

Please try the solution provided in the previous thread if you don’t want to use the translation plugin.

// https://kriesi.at/support/topic/change-automated-response-subject-contact-form/#post-676775

Best regards,
Ismael

October 11, 2016 at 3:04 am in reply to: How to set a specific burger menu ? #697590
Ismael
Moderator
Hi,

We added this code in the Quick CSS field:
```
#sub_menu1 {
    top: 87px !important;
    position: fixed !important;
}
```
Best regards,
Ismael
October 11, 2016 at 2:56 am in reply to: Masonry grid does not open "Link" styled blog items #697589

Ismael
Moderator

Hi,

We included a patch for this specific issue in the latest version of the theme, 3.8. Please upgrade the theme to fix the masonry link issue.

Related thread:

// https://kriesi.at/support/topic/post-link-format-not-working-when-link-is-to-long/

Best regards,
Ismael

October 11, 2016 at 2:51 am in reply to: Bug Report – Fullwidth Sub Menu – On Cell Phone #697588

Ismael
Moderator

Hi,

Please follow the instructions provided in the following thread. https://kriesi.at/support/topic/fullwidth-submenu-dropdown-doesnt-work-on-ipad/#post-617223

Best regards,
Ismael

October 11, 2016 at 2:43 am in reply to: H2 styling not behaving the same way on the same page #697587

Ismael
Moderator

Hi,

Thanks for waiting. The subsequent headings do not have the the same styling compare to the first two because the sections containing them are outside the “all_colors” or main container. Please make sure that all elements or set of elements are inside their own color sections.

Best regards,
Ismael

October 11, 2016 at 2:27 am in reply to: Customise Product Page Woocommerce #697585

Ismael
Moderator

Hi,

Have you tried the advance layout builder? If you need to do this in a template file, unfortunately, that is outside the scope of support. You will have to hire a freelance developer or contact codeable. http://kriesi.at/contact/customization

Best regards,
Ismael

October 11, 2016 at 2:24 am in reply to: i would lke the image in the prodct list to be different than the product image #697584

Ismael
Moderator

Hi,

What are you trying to do specifically? Maybe you can use the “avf_builder_elements” filter. Example:

// https://kriesi.at/support/topic/when-i-add-new-portfolio-ltems%EF%BC%8Chow-to-set-no-sidebar-in-defult%EF%BC%9F/#post-618972
// https://kriesi.at/support/topic/change-default-header-layout/#post-682685

Best regards,
Ismael

October 9, 2016 at 6:58 am in reply to: How to add sidebar to woocommerce products categories pages #696980

Ismael
Moderator

Hi!

@Rocky638: The username is invalid. Please check the login credentials carefully.

Regards,
Ismael

October 9, 2016 at 6:49 am in reply to: Gallery images stacking on top of eachother #696977
Ismael
Moderator
Hey!

It’s because of the wp-embed-facebook lightbox script. Please add this in the functions.php file to override the plugin’s default styling.
```
.lightbox {
    position: relative !important;
    left: auto !important;
    height: auto !important;
}
```
Or just disable the plugin.

Cheers!
Ismael
October 9, 2016 at 6:45 am in reply to: Clarify the loading of custom Google Fonts #696976

Ismael
Moderator

Hi!

The code should work, with or without the plus sign.

http://fonts.googleapis.com/css?family=Playfair+Display:400,400i,700,700i
http://fonts.googleapis.com/css?family=Playfair%20Display:400,400i,700,700i

Best regards,
Ismael

October 9, 2016 at 6:39 am in reply to: Issues / Suggestions from an Enfold veteran #696975
Ismael
Moderator
Hey!

Thank you for the update.

– Please close the previous tabs when opening another. If you want to disable this feature, please edit the framework > php > function-set-avia-backend.php file, look for the avia_backend_admin_bar_menu function then remove this code around line 874:
```
'meta' => array('target' => 'blank')
```
– Which element is this? I uploaded a background in a color section and the ATTACHMENT DISPLAY SETTINGS > Size option defaults to Full Size.

Regards,
Ismael
Author

Posts

Viewing 30 posts - 38,971 through 39,000 (of 66,745 total)

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