Hey Destini Richlin,

Thank you for the inquiry.

The site displays perfectly fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the video.

Looks like you’re switching between the default and the layout builder. You have to stick with the default editor if you want to display the default post template and only switch to the Advanced Layout Builder (ALB) if you need to build the content from scratch. Please note that when ALB is active, it will switch to a blank template without the default content, such as the post title, date, content, etc.

Please check this documentation to help you get started with the theme: https://kriesi.at/documentation/enfold/

Let us know if you need more assistance.

Best regards,
Ismael

Hi,

Great! Glad to know that @Guenni007 was able to help you out. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

@Guenni007: Thank you for the update!

Best regards,
Ismael

Hi,

Alright! Feel free to explore the documentation and watch video tutorials — yes, Ferdy Korpershoek has created many great tutorials about Enfold. Don’t hesitate to reach out if you have more questions.

Best regards,
Ismael

Hi,

Thank you for the info.

We may need to login to the site in order to properly check the issue. Please create a staging or development site, then provide the admin credentials in the private field.

Best regards,
Ismael

Hey djcopywriter,

Thank you for the inquiry.

Did you add custom css modifications for the tab section? Please try to temporarily disable those, then upgrade the theme to the latest version 6.0.8. After the theme update, make sure to toggle the Enfold > Performance > File Compression settings and purge the cache. Let us know of the result.

Best regards,
Ismael

Hi,

@zimbo: We adjusted the directive a bit — specifically the Content-Security-Policy. Please try testing it again:

# ----------------------------------------------------------------------------- 
# HTTP SECURITY HEADER | Test on: https://securityheaders.com | UPDATE 2022 
# -----------------------------------------------------------------------------

<IfModule mod_headers.c>
    Header set Referrer-Policy "strict-origin-when-cross-origin"
    Header set X-Frame-Options "sameorigin"
    Header set X-XSS-Protection "1; mode=block"
    Header set X-Content-Type-Options "nosniff"
    Header set Strict-Transport-Security "max-age=31536000; includeSubDomains; preload"
    Header always set Content-Security-Policy "default-src 'self'; script-src 'self'; style-src 'self' 'unsafe-inline'; object-src 'none'; upgrade-insecure-requests;"
    Header always set Permissions-Policy "camera=(), fullscreen=(self), geolocation=(self), microphone=(), interest-cohort=()"
    Header always set Expect-CT "enforce, max-age=21600"
</IfModule>

Best regards,
Ismael

Hey Dzimnikov,

Thank you for the inquiry.

Try to add this script in the functions.php file to create another container below the product description or shop banner :

function ava_custom_add_shipping_text_script() { 
    if (is_shop()) { 
    ?>
        <script>
            (function ($) {
                $(document).ready(function () {
                    var newContainer = $('<div class="av-custom-shipping-container"><p>Free Shipping on All Orders!</p></div>');
                    $('#av_product_description .container').after(newContainer);
                });
            }(jQuery));
        </script>
    <?php 
    }
}
add_action('wp_footer', 'ava_custom_add_shipping_text_script', 99);

Then add this css code to adjust the style of the new container:

#top .av-custom-shipping-container {
    background: red;
    padding: 20px;
}

#top .av-custom-shipping-container p {
    color: #ffffff;
    font-size: 40px;
}

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We provided a list of fonts that are loaded on the site (see private field), and as you can see, there is no Google Font listed there. Where are you checking it?

Best regards,
Ismael

Hi,

Thank you for the info.

We’re still encountering the same issue when trying to access the wp-login or wp-admin path. Try temporarily disabling the plugins.

Best regards,
Ismael

Hey pietervanzaanen,

Thank you for the inquiry.

Did you install any plugins or apply custom scripts after adding the alt text? It’s possible that a plugin or custom script caused the issue, as the theme does not include any function that would do this, nor would it make sense to create one. After adding the alt text again, consider creating a site backup or restore point. This will allow you to revert to a previous state if the issue occurs again.

Best regards,
Ismael

Hey keep12,

Thank you for the inquiry.

Looks like the site is trying to load a cached version of the post css files, which no longer exist. Please check the css path in the private field. Have you tried disabling the cache plugin temporarily? You can also disable the post css files with this filter in the functions.php file:

function avf_mod_post_css_create_file( $create ){
  return false;
}
add_filter( 'avf_post_css_create_file', 'avf_mod_post_css_create_file', 10, 1 );

Best regards,
Ismael

Hi,

We are redirected to a 404 page when accessing the wp-login page, and this notification appears when using wp-admin.

Je hebt geen toestemming om deze pagina te bekijken.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Please check this documentation for more info on how to activate a child theme: https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

This can be translated using Google Translate or directly on your browser. Make sure to create a site backup or restore point before doing so, and if you need more assistance, please open another thread using this form: https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael