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Viewing 30 posts - 3,001 through 3,030 (of 67,539 total)
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  • in reply to: Blank white page thru Advanced Layout Editor ? #1475901

    Hi,

    Thank you for the update.

    The Advanced Layout Builder (ALB) is working correctly when we checked. Is this happening on a specific page? Please provide a direct link to the page with the issue.

    Best regards,
    Ismael

    in reply to: Can’t update theme #1475900

    Hey scottsteve,

    Thank you for the inquiry.

    You might need to update the theme manually via FTP if the automatic update is not working on your server. Please check the following documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Double Hamburgers #1475899

    Hey scottsteve,

    Thank you for the inquiry.

    The issue occurs because of this css modification:

    @media only screen and (max-width: 1300px) {
      .main_menu {
        display: block !important;
      }
    }

    To make sure that the alternate header or the container below the header is not displayed, we adjusted the css code slightly:

    @media only screen and (max-width: 1300px) {
      #header_main_alternate {
        display: none;
      }
    
      .main_menu {
        display: block !important;
      }
    }

    Best regards,
    Ismael

    in reply to: Video in Header #1475898

    Hi,

    You’re welcome! Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Hiding secondary top menu #1475897

    Hi,

    Thank you for the update.

    The page is password protected. Please enable the top bar, then provide the info in the private field so that we can check the page.

    Best regards,
    Ismael

    in reply to: Hamburger Menu Customization #1475896

    Hi,

    Thank you for the info @Guenni007.

    Best regards,
    Ismael

    in reply to: Blog page with sidebar #1475894

    Hey MysticMimi,

    Thank you for the inquiry.

    You may have forgotten to include the username in the private field.

    To create a 3-column blog page, make sure the blog page is set in the Enfold > Theme Options > Where Do You Want To Display The Blog settings. If you previously configured the options in the Settings > Reading panel, reset them to default. Next, go to the Enfold > Blog Layout panel and set the Blog Layout settings to the last option (Use the Advanced Layout Builder). This allows you to edit the blog page using the Advanced Layout Builder (ALB). Edit the blog page, switch to the ALB, insert a Blog Posts element, set it to Grid Layout, and then configure it as needed.

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Cookie Handling and Cookie Consent Messages (solved) #1475847

    Hi,

    We may need to access the site in order to check the issue further. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Error Analysis for Landing Page #1475845

    Hey wagnerstephan,

    Thank you for hte inquiry.

    We ran a test on the PageSpeed Insights tool, and according to the result (https://pagespeed.web.dev/analysis/https-autobeschriftung-signature-werbetechnik-de/myl2wzbjm8?form_factor=desktop), the images are not compressed or properly resized. There are also many other recommendations that can be implemented. Have you done any page speed optimization on the site? If you haven’t, the following articles should help.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Woocommerce Germanized unit price display #1475843

    Hi,

    We are now able to login but the cart page is not displaying when we add the testProdukt to the cart — it shows as empty. Did you set up your Woocommerce pages correctly? Please check this documentation: https://woocommerce.com/document/woocommerce-pages

    Best regards,
    Ismael

    in reply to: Responsive subheading in special heading. #1475842

    Hi,

    Please continue here: https://kriesi.at/support/topic/increase-font-size-of-subheading-text/

    Best regards,
    Ismael

    in reply to: increase font size of Subheading Text #1475841

    Hi,

    Thank you for the update.

    Where can we check the element? Please create a test or provide the link to the page where you need to adjust the subheading text. Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

    Best regards,
    Ismael

    in reply to: Cookie Handling and Cookie Consent Messages (solved) #1475840

    Hey koomo,

    Thank you for the inquiry.

    We’ve found a few script errors generated by the wp-carousel-pro plugin.

    Uncaught TypeError: $grid.imagesLoaded is not a function
    at HTMLDivElement. (wp-carousel-pro-public.min.js:1:29385)

    Have you tried deactivating the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Update of your theme on existing site #1475839

    Hey Danilo C.,

    Thank you for the inquiry.

    You may need to update via FTP, as the current version does not support automatic updates. Please refer to the documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Let us know if you need more assistance.

    Best regards,
    Ismael

    in reply to: Image resize quality settings #1475838

    Hey h-i-m,

    Thank you for the inquiry.

    The theme automatically sets the quality of uploaded images to maximum, but this can be adjusted using this filter in the functions.php file:

    add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1);
    add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1);
    function avf_set_quality_mod($quality) { $quality = 55; return $quality;}

    The EWWW Image Optimizer plugin should also improve the compression.

    Best regards,
    Ismael

    in reply to: Video in Header #1475837

    Hi,

    Thank you for the update.

    We applied the following class names to the Advanced > Developer Settings > Custom CSS Class field:

    color section – av-custom-product-video
    first column – av-custom-product-video-column-1
    second column – av-custom-product-video-column-2

    Then added this css code:

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all .av-custom-product-video .container {
        width: 100%;
        padding: 0;
        margin: 0;
        max-width: 100%;
      }
    
    .responsive #top #wrap_all .av-custom-product-video .template-page {
        padding: 0;
    }
    
      .responsive #top #wrap_all .av-custom-product-video .template-page .entry-content-wrapper {
        padding-right: 0;
      }
    
      .responsive #top #wrap_all .av-custom-product-video .av-custom-product-video-column-2 {
        margin-bottom: -20px;
      }
    }
    

    Result:

    View post on imgur.com

    Please make sure to purge the cache before checking.

    Best regards,
    Ismael

    in reply to: Translation of Fold/Unfold text #1475713

    Hey dp-beheer,

    Thank you for the inquiry.

    We may need to access the site to check the issue properly. Please provide the login details in the private field. Did you adjust the read more text?

    Best regards,
    Ismael

    in reply to: Text on Form not showing #1475712

    Hey bemodesign,

    Thank you for the inquiry.

    Try to add this css code to display the placeholder.

    .sas-widget-body-single-input-box-inner .sas-widget-input-placeholder {
        display: flex !important;
    }

    Best regards,
    Ismael

    in reply to: Update Enfold-Child from 4.7.3 to current #1475711

    Hi,

    No problem! Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Video in Header #1475710

    Hi,

    Thank you for the update.

    You can apply a large top-left border radius to the column element and position it relative to the parent container. Please create a test page, add a Color Section, insert two 1/2 Column elements inside the section, add Text or Special Heading in the first column and Video in the second. Then we’ll provide you with the modifications needed to create the shape and adjust the position of the video.

    Best regards,
    Ismael

    in reply to: enfold full width slider Caption Text size on mobile view #1475709

    Hey bemodesign,

    Thank you for the inquiry.

    You can adjust the font size of the slider caption in the Styling > Font Sizes panel. Please check the screenshot below.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Mobile view full width slider is cut off #1475708

    Hey bemodesign,

    Thank you for the inquiry.

    You can add this css code to adjust the height of the slider on mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide,
      .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide>div {
        min-height: 330px;
      }
    
      .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide img {
        width: 100%;
        height: 100%;
        object-fit: cover;
        min-height: 330px;
      }
    
      #top #wrap_all .avia-slideshow .av-slideshow-caption.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763__0 .avia-caption-title {
        font-size: 30px;
      }
    
      #top .avia-slideshow .av-slideshow-caption.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763__0 .avia-caption-content p {
        font-size: 20px;
      }
    }

    Best regards,
    Ismael

    in reply to: Product Slider Issue #1475705

    Hey ballindigital,

    Thank you for the inquiry.

    Looks like the correct product images display once you navigate to the second set of products. We also noticed that the site continuously loads without end. Have you tried deactivating the plugins temporarily? Please clone the site to a staging environment so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Extra large white spaces #1475702

    Hi,

    The issues don’t occur on the live site anymore — the images are visible, and there are no large gaps. Did you figure out the issue?

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Woocommerce Germanized unit price display #1475701

    Hi,

    Thank you for the update.

    We still don’t have access to the dashboard — wp-admin redirects to the old site. The test product is no longer available. Please provide an admin account and create a test product so we can check the issue.

    Best regards,
    Ismael

    in reply to: How can I add Categories to a Post Slider #1475700

    Hi,

    Great! Glad it worked. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Video in Header #1475699

    Hey bemodesign,

    Thank you for the inquiry.

    You can use a Video element placed within a Column element. Make sure it is muted if you want it to play automatically.

    Best regards,
    Ismael

    in reply to: Please help to customize BLOG Page #1475633

    Hey Augeundso,

    Thank you for the inquiry.

    You may need to reset the option in the Settings > Reading to default. Make sure that Posts page is not set. If the issue persists, please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Update Enfold-Child from 4.7.3 to current #1475632

    Hi,

    Thank you for the update.

    The automatic update in the dashboard will no longer work in the current version (4.7.3). You will have to download the latest version (6.0.9) from your Themeforest account and update the theme manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: How can I add Categories to a Post Slider #1475621

    Hey DynamiteDesigns,

    Thank you for the inquiry.

    Please add this filter in the functions.php file to display the post categories:

    add_filter('avf_postslider_show_catergories', 'avf_postslider_show_catergories_mod', 10, 1);
    function avf_postslider_show_catergories_mod($category) {
        $show_cats = 'show_business';
        return $show_cats;
    }

    Best regards,
    Ismael

Viewing 30 posts - 3,001 through 3,030 (of 67,539 total)