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  • in reply to: URGENT: having a lot of issues #1113248

    Hi Rikard,

    I don’t know, but I was told to send those three screenshots to you. I hope updating the PHP version will solve all my problems.

    Thanks again.

    If it’s ok I would ask you to keep this thread open for a while, so that I can keep you posted in case that doesn’t help.

    in reply to: URGENT: having a lot of issues #1112372

    Hi Rikard! Thanks a lot for your support. I’m gonna try and ask my host to update my PHP. Meanwhile, a friend of mine took a look at the website and suggested me to show you these images (1, 2, 3), in case they will be helpful to find the issue.

    Thanks again!
    Riccardo

    in reply to: 3 issues #1103487

    It worked! Thanks again

    in reply to: 3 issues #1103451

    Thank you very much, I will try

    in reply to: 3 issues #1102645

    Sure, thank you Mike!

    in reply to: 3 issues #1101570

    Hi Mike,
    Thanks for your reply. Unfortunately the code solves the problem with the left border but causes it on the right border. It seems to be the old blanket-too-short problem. :)

    in reply to: 3 issues #1101202

    Hi Mike,
    Thank you very much for fixing the Quick CSS.

    The 1px border is there but it’s not very visible in the screenshot. Here’s another screenshot that shows it better.

    Thanks again,
    Riccardo

    in reply to: 3 issues #1100088

    Hey Mike, thanks for your support and sorry for the late reply. I had to put the project on hold.

    Here’s the screenshot showing that 1px white line on the first tab.

    The CSS you posted doesn’t seem to help with that tab-titles-on-one-line (on mobile) issue.

    I only have three CSS codes. One is supposed to change the font size and weight of the tab titles (when it worked that also solved the one line issue on mobile). One is supposed to customise the only fullwidth button there is on the page. The last one is the one you suggested.

    All of them should affect items that are in http://www.moksashop.it/home

    I’m gonna post my admin login, if you could help me I would much appreciate it!

    Thanks

    in reply to: Warning: strtolower() expects parameter 1 to be string #1091976

    There seems to be something wrong with the website itself. The plugins behave weirdly (only a certain combination works. Searching for a new plugin is often stuck). The Quick CSS on the Enfold menu doesn’t seem to affect the page (when I wrote the first message it was working fine).

    in reply to: Warning: strtolower() expects parameter 1 to be string #1091971

    Hi Rikard,

    Thank you very much for replying! The problem disappears only when I deactivate WooCommerce.

    in reply to: I updated to 4.5 and my entire site went down. #1091611

    I’m sorry but I think I cannot help with this one, especially from a distance. If you want to share your username and password for wp-admin with me I could try to better understand what’s your problem. You can find me on instagram with the same username if you’re not comfortable sharing your info here.

    in reply to: I updated to 4.5 and my entire site went down. #1091582

    Try to do the same thing with the Plugins folder. Rename it to Plugins2 and see if it’s that folder that’s causing the problem.

    in reply to: Warning: strtolower() expects parameter 1 to be string #1091543

    Please guys, anyone?

    Don’t make me go to the second page

    • This reply was modified 5 years, 8 months ago by imriky.
    in reply to: I updated to 4.5 and my entire site went down. #1091535

    That will probably fix the issue since you experienced it after updating enfold. Reinstalling Enfold should bring everything back to normal.

    in reply to: I updated to 4.5 and my entire site went down. #1091523

    Try to access via FTP. Go to the File Manager. From there open the folder called public_html, then open the folder wp-content. Rename the THEMES folder to something like THEMES2. Save and go back to your website to see if that fixed it.

    in reply to: I updated to 4.5 and my entire site went down. #1091498

    Hi, I’m a beginner here so you should wait for someone more expert than me, but in the meantime I think you should provide more details.
    Do you see a white page or an error message?
    Are you able to access the FTP?

    If I were you I would probably try to reinstall the theme via FTP.

    Don’t worry, your contents are not gone.

    in reply to: Warning: strtolower() expects parameter 1 to be string #1091489

    P.S.: I don’t know if these following things are related with the issue but I’m gonna share them:
    – on the Enfold options whenever I make a change and save it a message says that “something didn’t work. Try again later” but the changes I made are still applied.
    – I tried installing WooCommerce Booster and Ajax Search for WooCommerce (both plugins are high-rated) but they both seem to crash the admin part of the website. The public face of the website still works but I can’t access the behind-the-scenes of it all (sorry for the lack of a proper vocabulary, I’m learning as I go) so I had to remove the plugins from the file manager. I then tried to install another trusted plugin (Smush) and that one works, so probably that’s an issue with those two plugins.

    Nope, I take it back. I managed to increase the spacing between the Masonry tiles (I was probably just using the wrong code). The Portfolio grid still isn’t affected but that code that once worked fine. As I said I found my way around it, but I would still appreciate knowing what that could depend on.

    Thanks

    Hi Mike,

    Thanks for your reply. Unfortunately, none of those methods seemed to work. Removing everything from the Quick CSS and leaving only the following code doesn’t help either.

    .grid-entry .inner-entry {
    margin-right: 20px!important;
    }

    The problem is that I found my way around the portfolio grid using a Masonry instead, but now when I try to customize that I can’t. I’m thinking that something must’ve broken. Being a beginner I didn’t/don’t know that could happen by messing with the Quick CSS.

    I found something about renaming the enfold.css file but I’m way too unskilled to understand what it means or how to achieve that. (https://kriesi.at/support/topic/quick-css-issue/)

    I think I just realized that the Quick CSS simply doesn’t work anymore. Not just for portfolio grids. The codes I pasted up to a certain point still work though.

    Hi Victoria, thanks for your reply.
    I was trying to achieve a portfolio grid with some spacing between the entries and to remove any kind of overlay or icon showing up on hover. Let me set it up again (I had to find a way around it so I replaced it with a masonry). I also changed the page’s name so I will post the URL again.

    Thank you

    Anyone?

    in reply to: Mix of one page and single pages (anchors menu) #713164

    Hi Andy,
    Thank you anyways.
    I don’t think I succeeded in explaining my problem. If I could restart I would say:

    How can I have the smooth transition between two color sections on the homepage, when clicking on their respective link on the menu bar? I chose the color sections’ IDs and I added two links on the menu bar pointing to those IDs (using the #) , but when I click on one of them the page loads, as if it was another one, it doesn’t scroll to that color section as I would want.

    Is it because there is not just the homepage on my website, but two other pages?

    in reply to: Hide Advanced Layer Slider on desktop, show it on mobile #713153

    Hi Rikard,
    Thanks for your reply.

    If you visited the desktop version of the website you saw a layer slider, and if you visited the website from a mobile you saw a different layer slider (that has a striped background and a border around it, which I don’t like – and that is my problem).

    That’s because I pasted this code to the CSS:

    @media only screen and (max-width: 767px) {
    #homeslider {
    display:none !important;
    }
    }
    
    #homeslidermobile { display: none; }
    @media only screen and (max-width: 767px) {
    #homeslidermobile { display: block !important; }
    }

    I noticed that if I place the (mobile-designed) Layerslider instead of the text box containing it, the problem of the background and border disappears, so either I find a way to hide the Mobile LS when visiting from a desktop (because in the desktop version I still want the parallax effect, available only if I put the LS inside of a text box) or the other solution would be to find a way to hide the background and border on the text box containing the Mobile LS (when visiting from mobile).

    I’m trying to explain myself as good as I can, but I realize that the matter seems complicated. Maybe if you could visit the website from a desktop and a mobile you’ll be able to understand better what I’m talking about.

    Thank you very much

    in reply to: Hide Advanced Layer Slider on desktop, show it on mobile #711612

    Sure,

    Thank you

    in reply to: Mix of one page and single pages (anchors menu) #711470

    I have checked the posts but that didn’t help. And I have just tried to link to the full URL instead of just /home#aboutus but that didn’t work either.

    I noticed that if the homepage is set to a “COMING SOON” page, and not to the “HOME” page, once I visit mywebsite.com/home the transition to the color sections is smooth as I want it to be. But if the homepage is “HOME” that doesn’t happen. So i’m trying to figure out a way so that when I am on the homepage (and that’s set to “HOME”) the URL shows mywebsite.com/home instead of just mywebsite.com

    Thank you for your time

    in reply to: Mix of one page and single pages (anchors menu) #711462

    I’m sorry, I think I wasn’t clear.

    – If the link in the menu is to #aboutus or #contactus when I click on it and I’m on the homepage I go smoothly to that color section.
    — If I am on another page (for example library) and I click on about us or contact us, nothing happens (and I see why).

    If the link in the menu is to /home#aboutus or /home#contactus when I click on it and I’m on the homepage I go to that color section, but not smoothly (the page loads as if it was another page). That’s where my problem is. The thing is that initially it worked as I wanted, taking me smoothly to that color section.
    – If I am on another page (for example library) and I click on about us or contact us, I go to that section on the homepage (and that’s fine)

    Basically I want to be able to go smoothly to a color section within the same page, while also maintaining the possibility to go to that same color section from another different page.

    Thank you very much

Viewing 27 posts - 1 through 27 (of 27 total)