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Oh yes, now I see “the bars” which I had not really noticed before…. and now I can see nothing else…. :)
Here is a screen shot of this thread on my iPhone X. I do not see any bars in landscape or portrait mode:
You might hard reset your phone and of course make sure it’s updated to latest ios. Enfold sites also fill the screen on my X.
I’ll leave that up to the mods… I’m sure they will tell you to check for plugin conflicts… maybe disable all plugins before the next update… but frankly until you get away from GD, you’re going to run into lots of issues. Check the GD forums and you’ll see others having the same issues. Good luck.
I guessed that because when I had Go Daddy this was happening to me constantly it seemed with updating themes and plugins. Stuck maintenance screens, HTTP errors you name it. I held my breath every time. Suggest you consider switching to a better hosting provider. Since I changed I have had zero issues and I never fear updates the way I did with GD.
Yes so far my tests are looking good too, but last time I was too fast in posting victory, ha ha, so I’m waiting. I’m also keeping a close eye on posts today to see if any bugs pop up in 4.2.3 before i push it to production. So far so good, thanks!!!
Rob
Wow, Kriesi! Good to see you here! And thanks for the detailed explanation. I hope tomorrow’s patch is a success and we can put this one behind us and focus on all the great new functionality you’re building for our theme…. side bars that auto-hide, more mobile features…. can’t wait.
Thanks,
RobHi Yigit!
Thanks for your update. That upcoming update is like Madonna’s next world tour…. WHEN?!! :)
I pushed new WP and 4.22 to staging site and video seems to be working…. my friend is going to check on her Mac today. So perhaps this one did fix the full screen video issue?
iPad pro issue is indeed still there.
Best,
RobIn Webmaster tools, go to “fetch as Google” and fetch your home page with rendering on… then when you submit, tick the option to submit that page and all linked pages. Within 24 hours you should see a re-scan appear in the index. It is not instantaneous.
With respect, we have been hearing that since October 2017. It’s getting very, very old.
I’m curious if any users or anyone with a Mac has accessed a full page video on Safari with the new WordPress 4.9.3 to see if the FLV bug fix included in 4.9.3 somehow fixed the Enfold video bug….?
Thanks
Enfold theme options –> No Lightbox Modal Window
You can also Try the “noLightbox” css class….
Hope that helps.
Go Daddy is terrible. I used to run into issues like this all the time even when updating plugins, much less a theme. Since I switched to WP Engine my life has been much easier… and none of the constant up-selling that Go Daddy does.
A mod will be better able to help you with your specific issue and you may want to create a new thread just for that. They will likely tell you to upload new theme files via FTP and overwrite all the old ones, assuming you did the update from your WordPress dashboard.
You may also want to check out this article… I had this problem when I had Go Daddy and this fix got my site back up:
But definitely my #1 recommendation, after you get your site back up, is to find a better hosting provider. There are many that are far superior to Go Daddy and just a little more $$$.
Good luck!
Basilis,
Thanks, I would like it to default to whitespace 50px. Can you tell me the code and the file to modify for that?Thanks,
RobAlmost a year later and I finally figured this one out, so wanted to post in case others search and run into the same problem. (Also good for the mods to know).
I did not realize I have to “attach” my media file uploads to specific pages and posts. My process is to upload a bunch of pictures to the media area, then add them to posts or pages with ALB. This results in the images being “unattached” to a post, and Yoast SEO does not then know to re-direct Google crawler inquiries to the master post.
(It would be GREAT if Enfold would automatically attach media files to posts / pages when they are imported to those pages,…)
If you want to read more about this issue, go to this link:
https://digwp.com/2012/05/attach-unattached-media-files/and this link from Yoast:
https://kb.yoast.com/kb/redirect-image-attachment-urls/#not-workingHope this helps someone else!
Best,
RobThanks… sounds like I should wait for 4.2.3. Let’s hope the devs can roll it out quickly. I will leave my staging credentials in place for a couple of days in case they want to test 4.2.3 on my staging site.
Regards
RobHi Yigit, I think our messages posted simultaneously.. ESP! So at this point what should I do? Stay on 4.1.2 until 4.2.3 rolls out? I’m confused — did you decide your hotfix isn’t sufficient so devs need to work on it further?
Thanks!
RobHi Yigit, where are we on this now? Should I wait for 4.2.3 for the Safari fix too or update to 4.2.2? And what is the hotfix I would add to my production site? (Is it just the css above, or were there other files modified).
I fear Enfold 9.0 will roll out and I’ll still be on 4.1.2…. :) :) :)
Thanks!
RobMy friend pulled it up on her Mac and said it looks strange – flashing black and grey and then she had to push a button to launch video. I haven’t seen it myself. Do you guys know someone with a Mac over there? I am concerned that the emulation mode on Chrome just shows a grey screen….
Thanks!
RobThanks… I think to have non auto play, which is different than current behavior, is less than ideal. If it’s not possible to go back to the way it works in 2.1.4, is it possible to reset the only_mobile breakpoint coding you gave me a long time ago to include iPad pro in the mobile view? Then only desktop will have autoplay feature.
For my new property videos I am going to use Smart Slider 3 (which is AWESOME by the way) but I need these old pages to work when people go look at them.
Thanks!
RobHi Yigit, I have asked my friend to test it from her iPad pro, but on the Chrome development tools it shows grey screen. If you press “play’ it then plays music but no video….. :(
I just checked with WP Engine support and they suggested you consult this article:
He said that WP Engine doesn’t offer cpanel…. I did have it with Go Daddy but not with them.
RE the key warning, he said “Okay, that is more of a warning saying “hey, you never connected to this host before, are you sure you are in the right place? we don’t recognize it” and you say yes and it lets you in.
So once you connect to it, then it won’t throw that warning anymore.”
Be sure in the private credentials you noticed that the user name changed as well from my initial credentials I gave you….?
Thanks!
RobHi Yigit, I’m sorry to hear that. Are you using Filezilla?
I just tried again plugging above credentials in and while I get the server key warning, once I click OK it does log in and I see the files on the server.I will ask WP Engine about this… but if you haven’t tried Filezilla, I suggest you maybe try that? It’s freeware.
best
Rob
