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I have found that the “read more” tag is not compatible with ALB but only works with the standard WordPress text editor. I’ll be curious if there’s a workaround.
Yigit, thanks. I will try that though I have no way to test Safari since I only have windows equipment. The bigger issue with this latest 4.2.2 for me is that the ipad pro view reverts to mobile screen and displays mobile fallback image instead of displaying the video the way it did in 4.1.2. I imagine this is a screen breakpoint issue that could be (easily?) fixed with a little css?
Thanks for jumping in, we’re glad you’re here!
Rob
Hi Victoria, please join us in this thread thank you:
https://kriesi.at/support/topic/4-2-2-out-and-its-great/#post-903456
Continuing on this thread, please join us there. New version is improved but there are still issues with video backgrounds…
https://kriesi.at/support/topic/4-2-2-out-and-its-great/#post-903456
I am absolutely astounded to wake up and find zero response from the mods / Kriesi on this. We are truly alone.
Thank you, isee, will try that as soon as I can!! Does this fix the issue with video falling back to the fallback image on the ipad pro?
Something has really changed with Enfold. I have been a user for years now and pay the $50 every 6 months to be a member of this forum and take advantage of what is often great help. But the cadence of improvements has slowed down, and now just maintenance fixes cause all sorts of other issues….. and when they do, it now takes MONTHS to address them vs in the past we would see another release in a couple of days. A few months back I posted asking if Kriesi had a new little baby at home, just got married, was sick, and they said no everything is the same… but the blog is less active and it feels like Enfold has gone into auto pilot to an extent, which is sad because I still love this theme.
4.2.2 isn’t just a Safari issue… it breaks on iPad pro view on Windows chrome in development mode too. To take months to push out another fix, which still isn’t a fix, is just not acceptable by any measure.
Rob
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To make this easier for a moderator to help fix this new problem introduced with 4.2.2:
4.1.2 Full screen mobile works great even on iPad pro (Chrome emulation mode + real iPad pro): 215 Locust Avenue
4.2.2 exact same page, no longer works in ipad pro and asks for fallback image: https://goo.gl/M9vNVXYes and I even tried the “controls are hidden” option which does not hide the controls and does not help. I worry that developers are just going to say “well, this is the new way it works” like they did with the mega menus and we will lose this functionality we had in 4.1.2. I hope this worry is unfounded.
Updated subject line: 4.2.2 is out and video bug is improved but still there
When I have problems that appear and go away and appear again, it’s usually caused by a caching or optimization plugin, for what that’s worth. I finally had to uninstall Autoptimization plugin.
Hi Steph, that one works great because it’s my production site, running on the last stable version of Enfold 4.1.2.
If you want to see the problem (mods too please!) go to: https://goo.gl/M9vNVX
Really bummed that 4.2.2 did not fix everything! WOW.
Also the full screen mobile / video is on a new slider I just installed called Smart Slider 3… way better than Layer Slider. I plan to use that slider for a lot of many content going forward.
I can also confirm using Developer Tools in Chrome that the background video that used to work on iPad in landscape mode now no longer works and displays a “Please insert a background photo” tag where before it would show the video.
How do I edit the subject of this post….. haha??
Oh no….. sorry to hear this. I am a Windows user so have no way to test Safari desktop…. sigh.
I’m using a Slider now to display full screen video on mobile and desktop but I don’t want to go back and rebuild old pages so I need the fix to work…
(Example of full screen video on mobile and desktop: http://www.thomashenthorne.com/sea-arches/ ) still making some tweaks.
Actually, it was not the WP Update that caused it. Full screen video works fine with Enfold 4.1.2. and the latest version of WP. Something happened in 4.2 that broke it, and 4.2.2 fixed it thankfully.
I do wish they would have included the latest LayerSider update with 4.2.2…. I would love to have a week or two without the orange circle telling me to update! :)
Thank you Kyle, adding onto this thread so I get an email update if you share the solution.
I now realize by clicking “jobs” above that our beloved mods are independent contractors from around the world. I had always thought they were sitting in the same office in Europe sharing information with each other (Rikard: “Hey Yigit, can you get me a cup of coffee when you go out??”haha) but from the disparate information from the mods on this issue in multiple threads that is not the case.
Kriesi, if you’re watching this thread, you can do better. My suggestion is a sticky post for any KNOWN ISSUE with a release “Subject: KNOWN ISSUE Enfold V4.2.1” with the latest status there that everyone can see including mods. It should not allow posting from users as then it just turns into a support thread. We’ve seen other sticky threads go “off the rails” due to that. That would save mod time because fewer threads would be opened discussing the same, known issue.
The patch that someone from Enfold (Gunter?) installed on my staging site did fix the full screen video bug but broke the video element in ALB completely. I hope that is not the fix that is coming in 4.2.2 or else the poor mods are going to have a LOT of threads to respond to. And Yigit, Rikard will really need his coffee then! :)
Thanks
I am trying to maintain my patience reading all these threads about this issue, but the mis-information among the mods is astounding on this issue. Do you guys have some sort of forum where you can share info with each other? I know you’re spread all over the world so information sharing must be difficult. Trying to understand.
In other threads, another mod has said that they forgot the video fix in 4.2.1, and I can attest it did nothing to fix my issue with full screen video, and I’m not using Safari, I’m using Chrome. We have waited MONTHS for a fix to something that should never have broken in the first place, with the release of 4.2.
4.1.2 is the only stable version of Enfold at this point, meaning all the functions including the video function work.
Come on, Enfold, you can do better than this.
Rob
Hi… OK this is getting funny (ha ha funny)….. that thread is mine…. see my response there. The “fix” fixes the full screen video issue but BREAKS the video element in ALB! If you guys put that in 4.2.2 the forum is going to be overwhelmed with people complaining, since the video element of ALB is likely much more used than the full screen slider….
I’ll stick to the other thread, feel free to join me over there.
Best
RobThanks this code was implemented on my site today by Enfold mods and while it fixed the full screen video bug, it created a new bug where videos called by the ALB media / video element no longer work.
http://robwiley.staging.wpengine.com/homes-sold/Hi (hosted on WPengine) Gunter!
Thank you for the response and for keeping me informed.
Unfortunately, while the patch fixes one problem is causes a new one… now the page above works great will full screen (YAY THANKS!), but my page with a Youtube video posted with a video element under ALB non full screen no longer works and I have not touched that page on staging site.
All the pages that feature Youtube video in video element on ALB now display error message instead of video.See links in private content.
Thanks!
RobThank you, Victoria, I had hoped to do it without adding a plug in and assume it was just a setting I was missing. OK to close thread unless there’s another way. Thanks much…. (hoping 4.2.2 is coming soon with a video fix…)
:)
Ismael, with full respect — that code did nothing to fix the full screen video issue on my staging site. I see that someone from Enfold logged into it this morning but I don’t see any mods having been made. I am confused — Yigit says a fix is coming in the next version — is that not the case? So far we have not identified a css fix that works.
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I don’t mean to hijack this thread
but my thread was ended with Yigit telling me to wait for 4.2.2…
If there is a css patch that will work to solve this issue, I would love to have it. I cannot update my production site to 4.2 or 4.2.1.
thanks,
Rob
Since this is such a major action, it would be great if you guys could add a “Are you sure?” prompt. I’ve always been afraid of hitting that button by mistake.
Ismael,
In multiple threads today, Yigit and other mods indicated that the fix for the video was omitted from 4.2.1 and will be released along with php patch in another update coming in a few days. I hope this is still the case as updating to 4.2.1 did nothing to help the video bug.
Best
RobThis is great news, Yigit, thanks! I hope this update comes out very very soon and does finally fix this video bug.
Best
RobHi Victoria!
Thanks for your response! I’m not sure I totally understand.
Just so I’m clear- does that mean that support mods have gone as far as you can go? I notice no one has even logged into the staging site since I set up an Enfold account 5 days ago, so I’m unclear how or if this is being addressed.
Thank you very much,
RobMany many of us are having this problem right now. It’s an Enfold bug and the published workarounds aren’t working for me. You you may want to read / search some of the threads related to this. Good luck.
Hi Victoria,
Thank you for taking this on!
– Duplicate page added to staging site: http://robwiley.staging.wpengine.com/sea-arches-2/ (hosted on WPengine)
– Debug mode code added to functions.php
I’m providing FTP credentials in private data field. Please note this is a staging site (out of sync with production, so log any changes so we can add them to production site later) so you can copy page above or make new pages etc without fear.
Thanks!!
RobI added this code from Ismael’s reply 870289 to custom css and it fixed some of the self-hosted videos but others are not working:
#top .av-video-slide video {
height: auto !important;
}#top .av-video-slide .mejs-container {
width: 100% !important;
}Here’s an example of a page where it’s still not working, shows black screen and a strange counter:
http://robwiley.staging.wpengine.com/sea-arches/ (hosted on WPengine)The issue is with video background on Fullscreen Slider and has occurred since 4.2 update.
I really need to update to most recent theme on my production site, please help asap.
Admin login in private content, please track any changes you make so I can copy them to production site. ****
Thanks,
RobThere are a bunch of threads on this, and the bug still exists in 4.2.1 just released today.
If it’s not going to be released in an update, we need the definitive code posted in one thread that we can all copy. I’m going through tons of threads and they all have slightly different css to fix this problem.
Thanks
