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On the Fullscreen Slider options, if I choose “hidden” controls instead of “default” controls, the controls don’t hide, but the video does start working. Given that there’s erratic behavior with the Fullscreen Slider, and this has been an issue on and off since last October, AND this just popped up with this week’s 4.2.4 upload, I think it’s not the minify plugin. There’s something else going on here. Can you ask the developers to take a look? Or?
Hi mike yes I identified that in the post above. But there was no conflict until this version of Enfold…. what changed ? Possible to fix ? Thanks
Hi Mike,
On my end, the black just stays on the screen… video never shows. I’m using Chrome in incognito mode. There is no circle spinner to indicate loading….
Are you seeing something different? Can you try Chrome incognito?
Thanks much,
RobHi Mike!
Thank you for persisting on this one. I think the issue is Fast Velocity Minify Plugin, which has worked great with Enfold up until 4.2.4. Once I activate this plugin, the video just goes to black screen. Can you please take a look at the staging site again with the plugin activated?
Thanks!
Rob007 As I stated above, the css did not fix it. Please allow the mods to work this issue from here on out.
Thanks and best regards
007 Noted with thanks.
Mods, next steps please? Are you able to replicate this? Do you want credentials to log into my staging site? Actually I’ll go ahead and insert them in private content…. see below for login.
MP4… and again it worked on 4.2.3 so something the developers did broke it in 4.2.4.
007 I noticed that on your demo page it is not full screen video as there is a header… try hiding the header to see if problem replicates on 4.2.4..?
Mods, next steps please…. Thanks. Once again we have an update I can’t push to production because it breaks current video functionality. Thanks
Yours looks good… I wonder what the difference is? Is your file mp4 format? Very strange.
Which element are you using?
Hi guys,
Thanks for your help. I raced to my computer this morning (no coffee yet uh oh!!!) to check on this thread.– Video is not in a color section
– Video does play on staging site url which is 4.2.4 Enfold, so Mike I’m not sure why it’s not playing on yours? I am using Chrome if that helps.
– When I add code above (which I recognize as the code we attempted to use to fix the video bug in prior versions), the play bar goes away but the video no longer plays at all, with no option to play.4.2.4 is definitely the problem as the staging site is an exact copy of the production site… only difference is 4.2.4 on staging vs. 4.2.3 on production.
Thanks.,
RobHi Mike!
I’ve read your message six times now and I’m not sure what it means.
Do you see the difference between how the staging site displays the video and how the production site displays the exact same video?
The staging site displays a progress bar that stays until the video loads at the TOP of the screen. The production site displays that at the bottom of the screen. With very high speed connections I guess there is the possibility that it loads at the top of the screen and disappears? I am at a hotel traveling and my connection is not as fast as home.This is Full Screen Slider element with mp4 self-hosted video.
Hope this helps.
Thanks
RobYes, ALT TAGS do appear when you use the ALB editor to add photos (media elements) instead of the standard WordPress editor. You can audit your pages and check for this using one of the many SEO page checkers available online. Yoast and the ALB have a difficult relationship… often Yoast doesn’t “read” content in ALB correctly.
4.2.3 fixed the issues for me – thank you.
I also like that the right column of the support website now tells us when the next Enfold version is coming out, and provides an easy link to the revision history. This is a step in the right direction after what I consider a very bad 2017 for Enfold.
Thanks
Rob
Yes I agree. I try not to introduce too much custom code / patching in my child theme or css files that might break later as future updates are released. Hoping that this can be added to a future Enfold update. Having said that, the black background bars currently showing are OK with me. Even Amazon’s website handles the notch with a different color (grey bars).
Sorry to crash the thread… very informative, however.
Oh yes, now I see “the bars” which I had not really noticed before…. and now I can see nothing else…. :)
Here is a screen shot of this thread on my iPhone X. I do not see any bars in landscape or portrait mode:
You might hard reset your phone and of course make sure it’s updated to latest ios. Enfold sites also fill the screen on my X.
I’ll leave that up to the mods… I’m sure they will tell you to check for plugin conflicts… maybe disable all plugins before the next update… but frankly until you get away from GD, you’re going to run into lots of issues. Check the GD forums and you’ll see others having the same issues. Good luck.
I guessed that because when I had Go Daddy this was happening to me constantly it seemed with updating themes and plugins. Stuck maintenance screens, HTTP errors you name it. I held my breath every time. Suggest you consider switching to a better hosting provider. Since I changed I have had zero issues and I never fear updates the way I did with GD.
Yes so far my tests are looking good too, but last time I was too fast in posting victory, ha ha, so I’m waiting. I’m also keeping a close eye on posts today to see if any bugs pop up in 4.2.3 before i push it to production. So far so good, thanks!!!
Rob
Wow, Kriesi! Good to see you here! And thanks for the detailed explanation. I hope tomorrow’s patch is a success and we can put this one behind us and focus on all the great new functionality you’re building for our theme…. side bars that auto-hide, more mobile features…. can’t wait.
Thanks,
RobHi Yigit!
Thanks for your update. That upcoming update is like Madonna’s next world tour…. WHEN?!! :)
I pushed new WP and 4.22 to staging site and video seems to be working…. my friend is going to check on her Mac today. So perhaps this one did fix the full screen video issue?
iPad pro issue is indeed still there.
Best,
RobIn Webmaster tools, go to “fetch as Google” and fetch your home page with rendering on… then when you submit, tick the option to submit that page and all linked pages. Within 24 hours you should see a re-scan appear in the index. It is not instantaneous.
With respect, we have been hearing that since October 2017. It’s getting very, very old.
I’m curious if any users or anyone with a Mac has accessed a full page video on Safari with the new WordPress 4.9.3 to see if the FLV bug fix included in 4.9.3 somehow fixed the Enfold video bug….?
Thanks
Enfold theme options –> No Lightbox Modal Window
You can also Try the “noLightbox” css class….
Hope that helps.
