Forum Replies Created
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AuthorPosts
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February 27, 2015 at 9:05 pm in reply to: AviaPointer breaks media uploading and Media Library #403647
Hey jiv_e!
So the media upload is not working correct?
Let’s try the following.
1. Deactivate all plugins.
2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. After doing this you should be using Enfold 3.0.8.
If your still having trouble then send us a WordPress login and we’ll take a look.
Cheers!
ElliottHi!
Try adding this to your custom CSS.
.ls-bottom-nav-wrapper, .ls-below-thumbnails { bottom: 20px !important; }Regards,
ElliottFebruary 27, 2015 at 7:52 pm in reply to: random visual and speed isues after last update 4.1.1 + 3.0.8 #403624Hi!
Hmm, I don’t see any difference between them in your source code. Is your zoom setting set to 100%? Are you using any Firefox plugins or extensions? If so then try disabling them.

Cheers!
ElliottHey hloft!
I think what your wanting to do is add this to your custom CSS.
.single-product .product { width: 100% !important; }If that’s not correct then take a screenshot and highlight what your trying to do so we can get a better idea.
Best regards,
ElliottHi interage!
Facebook needs an og:image meta tag to decide which image to use. Usually I recommend customers to install the WordPress SEO plugin and enable the “open graph meta tag” option to have it automatically set but I’m not sure if that will work for an attachment page. It would probably be better to just share the image URL instead of the attachment page.
Regards,
ElliottHey interage!
Not sure what could be causing that. Is WordPress, Enfold, and WooCommerce updated?
Let’s try the following.
1. Deactivate all plugins except WooCommerce.
2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.
If your still having trouble then send us a WordPress login and we’ll take a look.
Regards,
Elliott-
This reply was modified 10 years, 11 months ago by
Elliott.
Hey thuyhpham!
Ask them what slug is used for that post type and then you can do this to add our settings to it, https://kriesi.at/support/topic/overriding-functions-in-a-child-theme/#post-167093.
Best regards,
ElliottHi nofx1728!
It’s displaying the correct title for me. It was probably just a caching issue. Try clearing your cache and try again.
Cheers!
ElliottHi!
Try opening up /enfold/framework/php/function-set-avia-backend.php and change line 477 from this.
$avia_config['imgSize'][$sizeName]['crop']);To this.
array( 'center', 'top' ) );And then upload a new image to see if it crops from the top.
Regards,
ElliottHey!
This is usually a plugin problem so make sure that all plugins are deactivated.
Also try completely deleting Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.
If your still having problems then send us a WordPress login and we’ll take a look.
Cheers!
ElliottFebruary 27, 2015 at 7:08 pm in reply to: Lightbox doesn't function – Pictures open in new tabs #403603Hey JBMKL!
Your getting a javascript error. Let’s try the following.
1. Deactivate all plugins.
2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.
If your still having trouble then send us a WordPress login and we’ll take a closer look.
Cheers!
ElliottHi!
Not sure about that. It says the node is empty but it doesn’t look empty to me. Perhaps it’s a bug with the testing tool.
Regardless it’s just a warning so you can ignore it.
Regards,
ElliottHey!
It would be best to ask licensing questions on themeforest but yes from what I understand you will get free updates and support for your website. The license covers one website. If you need to make more websites with the theme then you will need to purchase additional licenses.
Cheers!
ElliottHi!
It’s most likely a false positive with the scanner your using. This happens quite often with malware scanners, etc. Enfold is used on thousands of websites so if there were any problems we would know about it very quickly. Do you have anymore information on what the scanner said?
We went ahead and flagged this for Kriesi though.
Cheers!
Elliott-
This reply was modified 10 years, 11 months ago by
Elliott.
Hi Jordan!
Go ahead and do this, http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/, to add a widget area to your header and then drag a text widget to it and then add your images and links inside the text widget.
After doing that send us a link to your page and we’ll give you some CSS to move it to the area you want.
Best regards,
ElliottFebruary 27, 2015 at 6:41 pm in reply to: Full Width Sub Menu more rows and mobile Menu on iPad #403585Hi!
There just isn’t enough space there for all of the links your using. Have you considered separating them into sub menus? When you do that they will display on hover to create more space.
You could also consider using the tabs or accordions to create more space for them.
Otherwise take a screenshot and highlight what your trying to do with them and we’ll see if it’s possible.
Regards,
ElliottHey!
The LayerSlider is working for me on Windows 8 but when I view on a mobile device all I see is an image of a theatre booth. Is that correct?
Send us a WordPress login so we can get a better idea of what’s going on.
Cheers!
ElliottHey elrey52!
Hmm, it looks like the icons are not displaying on your site. Try doing this, http://kriesi.at/documentation/enfold/enable-cors/, and then clear your browser cache and let us know when your done.
Also be sure to deactivate all plugins while testing.
Best regards,
ElliottHey suchfin!
1. Try adding this to your custom CSS.
.title_container { position: fixed; top: 115px; width: 970px; left: 50%; transform: translate(-50%); z-index: 999; }2. I’m not sure if that is going to be possible like that. You don’t have your header set to shrink so there is no way to target the shrinking logo when you scroll down the page.
Best regards,
ElliottHi!
@jayohare, Not sure what’s going on there. Try adding this to your wp-config.php file and let us know when your done and we’ll take another look.define( 'CONCATENATE_SCRIPTS', false );Also, it looks like there is a new version of the plugin available to try updating that and contact gravity forms support to see if they have any idea on what the problem could be.
@coachchristinak, You can see we have that included on line 177 in the footer.php file. Send us a link to your page where the problem is displaying and we’ll take a look.
Cheers!
ElliottHi fotos4friends!
1. Add this to your custom CSS.
.price > span { font-size: 11px !important; font-weight: 400 !important; }2. Hmm, I would try contacting the plugin authors about that one. It looks like you will have to do some PHP editing.
3. Add this.
.related .price { height: 0 !important; visibility: hidden !important; }4. Add this.
.related .tax-info { float: right; margin-right: 10px; }Best regards,
ElliottHi!
We can give you some CSS to use to change that. Send us a link to your page and we’ll take a look.
Regards,
ElliottHey Atelier_interaktiv!
I’m sorry but I am having trouble understanding. Can you take a screenshot and highlight what your referring to?
Regards,
ElliottHi Veronica!
You would need to use a plugin. I think we are adding mailchimp support to one of our future updates though so you can look forward to that.
Regards,
ElliottHi brandtreed!
Are you trying to have it display in the post content? Or create some space between it and the title? If so then try adding this to your custom CSS.
.template-single-blog .big-preview .mejs-container { margin-bottom: 50px; }Best regards,
ElliottFebruary 26, 2015 at 11:03 pm in reply to: Blog post > Custom preview image size only displaying 100% despite diff settings #403053Hey vidaelf!
You can change the blog style to something else to fix that. Or if you want to use CSS then try this out.
.big-preview.single-big { margin: 0 auto; max-width: 50%; }Best regards,
ElliottHi geomatani!
It looks like your using Enfold 2.7.1. You’ll need to update to the latest version, 3.0.8.
See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.
Cheers!
ElliottFebruary 26, 2015 at 10:58 pm in reply to: Mega menu hide mobile menu submenu prevents click through to parent item #403049Hi TheMediaman!
Is this what your seeing? https://kriesi.at/support/topic/mobile-menu-submenu-dosent-work/#post-353788
I think that should have been fixed in one of the recent updates though.
You can have the sub menus set to be displayed all the time in the responsive menu in Dashboard > Enfold > Header > Mobile Menu.
Cheers!
ElliottHey mrijnders!
Are you wanting the regular posts to be set to a right sidebar and portfolio posts to be full width?
Or are you trying to change the default sidebars for regular and portfolio posts? When your in Dashboard > Appearance > Widgets the “Sidebar Blog” widget area should only be displayed on posts and not portfolios. Make sure your not setting the widgets in the “Displayed Everywhere” widget area by mistake.
Best regards,
ElliottHi sarahrose!
Which plugin is it? Have you contacted the plugin authors yet?
Cheers!
Elliott -
This reply was modified 10 years, 11 months ago by
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