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Viewing 30 posts - 2,941 through 2,970 (of 8,514 total)
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  • in reply to: Unable to install fresh theme via WordPress dashboard #237972

    Hey Labhanshi!

    It could be a timeout on the upload, the server not allowing for that large of an upload or something else entirely. Uploading over FTP is a good option and I did a video walkthrough to help here:

    Best regards,
    Devin

    in reply to: Mobile Menu options #237970

    Hey meanster99!

    As far as I know it was completely removed as it didn’t fit with the new header layouts. I’ll tag Kriesi on the topic as I don’t know if it can be added back in or if you would need to just roll back to the previous version.

    Regards,
    Devin

    in reply to: Fullscreen slider button link to page removed? #237893

    Hey!

    You can still apply a link to an internal page with the url to that page.

    Cheers!
    Devin

    in reply to: update download link #237891

    Hey!

    The icon shows up when you don’t have a featured image on that post. You can also change the blog layout to one of the alternate styles if you don’t like that layout (in theme options>general settings).

    At this point updating you would need to re-upload the whole theme and overwrite everything that was there before. This will bring you up to date with the most recent WordPress changes and add in all of the new features that have come out over the past few months.

    The current theme version is 2.6.1 which came out this past week. With the number of changes that have come out in the past (almost) year now you will likely need to re-do some content areas to work with the new features. See: http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__changelog

    Cheers!
    Devin

    in reply to: Mobile optimisation is WHACK #237887

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    in reply to: Update #237882

    Hey zaregrannia!

    Any caching plugins or server side caching should be cleared so that the front end is displaying the correct and new updated content. The front page of your site is still reading as an old version of the theme while the internal pages are displaying correctly.

    Cheers!
    Devin

    in reply to: Sidebar Above Product Info #237876

    Hey!

    The + and – options are only available if that product can have multiples.

    Regards,
    Devin

    in reply to: Theme Update #237875

    Hi Kaio!

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    You can also update through the WordPress admin if you have added in your api key and themeforest username: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Devin

    Hi chryseis!

    Try disabling the individual modules inside Jetpack and see if its one specific add on within that plugin which is causing the conflict.

    Regards,
    Devin

    in reply to: After new update can't find Logo div in Header.php #237838

    Glad you found a fix that works for you :)

    in reply to: Advanced layout editor to build your own blog layout? #237837

    If you can provide admin credentials so we can log in and take a look we can try and get it sorted out. All the setting does is tell the theme and WordPress where the root blog is located and I’ve not had any issues with it like you are describing so seeing it first hand is the only thing I can think of at this point.

    in reply to: Mobile View on all Devices #237832

    Hi mattmorse!

    Like most responsive grids the theme resizes content to be full width when on mobile devices. So columns turn into 100% width and the page looks as you have it now.

    You can hide elements on different viewports using media queries and display: none on those element’s selectors. Its beyond what we can assist with in depth through support but the basics are in identifying the elements selector or adding your own and then making a new rule in your Quick CSS or child themes style.css.

    For example:

    
    #av_section_5 {
    display: none;
    }
    

    If you put that into a media query then it will hide the section and its contents (the one that holds your partner logos). In the themes custom.css we have some sample media queries for you to use.

    Best regards,
    Devin

    in reply to: Website Update error #237830

    Hey!

    With updates to the theme, things will change. In this past update the header was completely re-done to give you more control over how it displays. You need to re-set the header options to display how you want it to display using the new options in the Header options. http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__changelog

    Our queue goes by oldest topic to newest and it can take up to 24 hours to respond depending on the current queue and how busy things are.

    The login information above isn’t working for me so I’m not able to see what you currently have set and where

    Best regards,
    Devin

    in reply to: enfold UPDATE ERRORS / help! #237827

    Sorry about that! Its unfortunately one of the reasons we tend to close topics now so often because others jump in and can sidetrack a topic so easily.

    I’m not sure what your previous issue was but color section video backgrounds are strictly for video backgrounds. So if you are trying or were hoping to use one as a video player it really isn’t intended to be one.

    The logo can be constrained to the height of your logo’s actual height with:

    .logo img {
    max-height: 63px !important;
    }
    in reply to: Posts showing instead of Static home page #237777

    Hey!

    Looks like its working now.

    Cheers!
    Devin

    I have no issues with the demo or on any of my client or dev installs which is why I asked for a link to an example.

    The google maps is no longer a widget, it is now an element like you you would add in an image, gallery, video etc. You need to go to your contact page and drag and drop that element to the page.

    in reply to: After new update can't find Logo div in Header.php #237473

    Hi tlow87!

    Everything was moved to the includes>helper-main-menu.php file to work with the new builder.

    Cheers!
    Devin

    in reply to: Mobile menu #237468

    Hi gameznet!

    No unfortunately not. Kriesi removed it with the 2.6 header changes as it wouldn’t fit the new header styles.

    Cheers!
    Devin

    in reply to: URGENT HELP!!! #237464

    Lots of things could cause a conflict or it could even be your css. If you have a missing closing bracket for instance it could make all the css after it not render.

    For the logo, I don’t know what issue you mean. The logo re-sizes as the theme adapts to the users viewport. If your logo is larger it might need to be adjusted with some css.

    in reply to: Mobile optimisation is WHACK #237421

    On elements which are getting cut off you could add in additional css to change their width with media queries if LayerSliders automated adjustments aren’t working for you. But generally it shouldn’t need to be done since you can adjust their placement within the slide so that they aren’t cut off. In your case decreasing the size a bit should help.

    Looking at your site just now again I see that you are using an old version of the theme and that there is a javascript error coming up with the LayerSlider code which could also be contributing to the issues. The most recent update, 2.6.1, which came out this past week updated LayerSlider to the newest version which re-did and updated a lot of how the plugin works

    in reply to: Remove Mobile Menu #237419

    Hi zohar!

    You could remove it but there really isn’t a reason to as it doesn’t effect accessibility. Screen readers don’t render display: none and it allows for mega menus without a lot more bloated css to do a complete re-styling on mobile sizes.

    You trade one block of code for another in a different area.

    The theme had support for UberMenu if you want to use it instead of the themes menu. See: http://kriesi.at/documentation/enfold/ubermenu-integration/

    Best regards,
    Devin

    in reply to: fixed logo in print.css #237392

    Hey italia76!

    Can you show me an example (link to your site)? I wasn’t able to test for a lot of individual cases with the new print stylesheet and not at all with the new header layouts so if I can see some live examples I can push out fixes pretty quickly.

    Best regards,
    Devin

    in reply to: What happend to the mobile menu choice? #237391

    Hi borkent!

    Kriesi removed it with the 2.6 header changes as it wouldn’t fit into the new header layouts.

    Cheers!
    Devin

    in reply to: Mobile optimisation is WHACK #237390

    The content inside the LayerSlider slides doesn’t automatically adjust perfectly for all screen sizes. It adjusts in proportion to the overall layout but not in a way that would allow the background image to not get cropped on the edges for all displays.

    You would need to pull the text off the background image and make it an element in the slideshow to prevent it from ever getting cropped.

    Hey!

    With the last update the included version of LayerSlider was updated and it brought with it a huge update to the plugin. Most slides, their elements positioning, padding, spacing etc are needing to be fixed up or re-built unfortunately. It isn’t an accross the board change but it seems their update wasn’t completely backwards compatible.

    Regards,
    Devin

    At this point it sounds like you need assistance from a freelance developer to go through and customize the individual elements as needed. Support is really not for customization requests although we do help where we can as our current queue allows.

    Right now with how active things are we really can not assist with individual customization like the above. I would suggest either Codeable or Microlancer which both have good rates for freelancing.

    in reply to: Can't Install Enfold theme #237387

    Hi!

    Can you give any other information on what exactly isn’t working when trying to install? Are you installing through the admin or over ftp?

    Have you tried following along with this video: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Cheers!
    Devin

    in reply to: enfold UPDATE ERRORS / help! #237384

    Hey!

    Yes, LayerSlider changed significantly so you may need re-do your layouts to work with the new version. There is nothing we can do about this unfortunately as we aren’t the developers for LayerSlider and its just bundled with the theme.

    Regards,
    Devin

    in reply to: URGENT HELP!!! #237382

    Hey!

    Did you recently change the page url in your WordPress admin or update any plugins, make any server changes or anything like that? All of the major 2.6 bugs were taken care of in 2.6.1.

    You don’t *need* to update to 2.6 of course since 2.5.4 was and is stable. There very well could be a new conflict with a previously active plugin which is only now happening with 2.6 so checking those first is a good step.

    Regards,
    Devin

    in reply to: portfolio-ajax imagelist disable lightbox #237377

    Hey lrobbins303!

    Can we see the site live with the css in place?

    Cheers!
    Devin

Viewing 30 posts - 2,941 through 2,970 (of 8,514 total)