Hello!

What may be happening is the shortcodes for that plugin are set in a way where WordPress doesn’t recognize it as regular text content and sees it as code. I really have no idea why some shortcodes do this and others don’t but its just something I’ve noticed from time to time on client sites using various plugins.

If this is the case what you will probably need to do is edit those text blocks using only the text tab. Save while on the text tab, edit using it and generally not switching back to the visual editor tab since WordPress will then strip it.

Best regards,
Devin

Hello Dan!

With a child theme, you can replace basic files and they will automatically be used instead. With the framework it isn’t quite as simple. The easiest and most problem free way would be to just edit the parent theme.

Otherwise you’ll need to have the child theme’s functions.php file replace all of the parents functions and then include the framework in the child. At that point I’ve found its just as much hassle to update the second set of framework files as it is to just keep a backup of the changes to the parent and re-apply after an update.

Regards,
Devin

Hey andypeck!

Kriesi is the second highest selling theme author on ThemeForest. Enfold is the most successful theme he has created to date with over 10k sales right now. So with a swagger of arrogance on his part I would say Kriesi has a good handle on what is popular :)

That being said, there are already a lot of these effects in place within the theme (image animations, hover effects etc) and if you wanted to build on them you could do just as hes done with the current kriesi.at child theme.

Regards,
Devin

Hello!

Instead of letting the server do it I would recommend just making the page speed modifications yourself with a plugin like wp super cache, w3tc or what Kriesi uses Better WordPress Minify.

Anything automated like that has a high chance of causing issues on the front end with not only the theme but other premium plugins or scripts you may be running.

Best regards,
Devin

Hello Michael!

No. We have no interaction or access to purchase records with ThemeForest so you’ll need to wait for Envato support to get back to you.

You may want to try the Envato Support Twitter here: https://twitter.com/envato_support

Best regards,
Devin

Hi unclemurray!

No, unfortunately not. WordPress saves all of your theme settings based on the folder name of the theme.

Regards,
Devin

Hey Rachel,

Unfortunately that is even beyond what we can assist with via support.

The navigation/logo section is set with a combination of css and javascript and separating the logo out and above and then changing the point at which the navigation gets fixed while keeping it all cross browser compatible and responsive is a task which will need a freelance developer to customize for you.

Regards,
Devin

Hi!

Have you tried just using the regular WordPress gallery shortcode and not using the element in the template builder?

Cheers!
Devin

Hello apoirier!

I’m not familiar with the plugin but it sounds like a function from it. The best thing to do would be to contact the plugin developer and see if they can assist with what may be happening.

Best regards,
Devin

Hi bspeice!

You can just add your own version of shortcodes to the child them in a shortcodes folder. Add this function to your functions.php first:

add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
function avia_include_shortcode_template($paths)
{
	$template_url = get_stylesheet_directory();
    	array_unshift($paths, $template_url.'/shortcodes/');

	return $paths;
}

Then it will check your child theme shortcodes folder and if there is a shortcode file in there use that instead of the parent.

Regards,
Devin

Hello!

Compatibility mode is not default for IE. Its a manual setting or one that IE will revert to under certain circumstances where it thinks the page has an error.

So for the average IE user they will notice no issues or run into issues with compatibility mode. If they do, then they are already browsing the web in a sub standard method and won’t be able to tell the difference anyhow.

Regards,
Devin

Hi unclemurray!

The only error I see is in the source with your caching plugin:
<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

Best regards,
Devin

Hello mgma!

The only thing I can think of would be to find a plugin that can remove items from search results or to set up forwarding with a plugin so that if someone stumbles on to the single portfolio page it forwards them to the page you want instead.

Cheers!
Devin

Hey jyles_ks!

You would better off using a plugin than trying to modify the email to render html elements or include images. Otherwise it would need to be done by a freelance developer (unless you are familiar with php and automated email setup).

Best regards,
Devin

Hey!

Thanks! I’ve asked Kriesi to take a look at the menus before as I don’t like the current possibility of overlaps either .

Regards,
Devin