Forum Replies Created
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Hi,
Not sure why that is happening and how we can help further although…
Best regards,
BasilisNovember 27, 2018 at 10:58 pm in reply to: Posts slider images scaled via html – Speed issue #1038263Hi,
Unfortunately no – we are still waiting before publishing an upcoming review.
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
No, something with the elements not something else.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey designyvr,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
You can use
or
Best regards,
BasilisHey rpmdigital,
We are not doing any edits – on any of the WordPress core files
Best regards,
BasilisHey Linda,
Do you mean the Play Button?
Best regards,
BasilisHey 360gradmedia,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisNovember 27, 2018 at 1:56 am in reply to: Issue when using Enfold and the Active Campaign Theme #1037886Hey advanced_concept,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHey Karsan Baharm,
We have asked Kriesi to check it out :)
Best regards,
BasilisNovember 27, 2018 at 1:51 am in reply to: Color Section background image not showing after backup restore to new host #1037883Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
You can use google drive, dropbox or img.ru to post the image for us.
Best regards,
BasilisHey syrohan,
Could you please post your question in English – will help us help you further.
Best regards,
BasilisNovember 27, 2018 at 1:40 am in reply to: Fixing compatibility of certain Yoast SEO plugin elements & Enfold #1037880Hey Marc,
Try the plugin here
https://github.com/Basbee/wordpress-extended-content-analysis-yoastLet us know if it does solve your issues.
Best regards,
BasilisHi,
You do not need to add the changes ther.
You either add them to the Custom CSS file or you apply them to the a child theme.Best regards,
BasilisNovember 27, 2018 at 1:29 am in reply to: Followed directions in documentation but unable to add buttons to the header #1037877Hey Reec,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey doug123,
Those are search pages, they are not related to our theme, but it is the wordpress functionality.
Best regards,
BasilisHey emvau,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisNovember 27, 2018 at 12:08 am in reply to: Featured image slider, The Events Calendar and custom post type support #1037852Hi,
Thank u for letting us know.
In the mean time – have u contacted the Event Calendars developers at all?Best regards,
BasilisHey Heike Jansen,
Can you please post the question in English – it will help go faster as a reply :)
Best regards,
BasilisHey swotes,
Could you please post your topic in English?
Best regards,
BasilisHi,
Not sure that we know where we are left at – can u please help us?
Best regards,
BasilisHey Momentummediaab,
So there is a mix of all the images you mean, is that correct?
Best regards,
BasilisNovember 25, 2018 at 9:40 pm in reply to: Fixing inconsistent margin-top of special heading after certain content elements #1037469Hey Marc,
OK, I can see the issue even when I am trying to work it around.
I will do report it as a problem on our development team.Best regards,
BasilisHi,
Sorry not sure what you meant – still need help from Yigit or not?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Mark,
Have you tried to re-generate the thumbnails?
Best regards,
BasilisHi,
Replied to your other post :)
Best regards,
Basilis -
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