Forum Replies Created
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Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad you found assistance :)
Best regards,
BasilisJanuary 29, 2019 at 11:19 pm in reply to: Enfold page builder layout broken with All In One SEO Pack compatibility issue #1060223Hi,
OK, so it is something like Yoast SEO issue.
We will go through it on the same release upgrade I guess.Best regards,
BasilisHi,
can u please share us admin details?
Best regards,
BasilisHi,
Yes – I do mean that after that upgrade ;-)
Best regards,
BasilisJanuary 29, 2019 at 11:16 pm in reply to: Updated Enfold this am – menu section on WP impossible;e to use now? #1060219Hi,
Can you please degine ” unuser ” please?
Best regards,
BasilisHey m1sturny,
How can we see your admin page, without admin access?
is there a way?Best regards,
BasilisHi,
Yes please, we appreciate it a lot! :)
Best regards,
BasilisHey turistai,
Yes, our team is aware of the issue and they are working to get it shorted out properly.
Best regards,
BasilisHi,
I tried the login it says it is de-active – can u please check it?
Best regards,
BasilisHey Ikyo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey 42functions,
Unfortunately the latest version I could find on our GitHub was 4.0
Will ask around if anyone has to supply it.Best regards,
BasilisJanuary 29, 2019 at 10:52 pm in reply to: Easy Slider mobile devices – place caption below images #1060204Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
While the pages work, when I try the login screen it does not get me inside, I get a 504 error.
Best regards,
BasilisHi,
Can you please reupload the theme from FTP and let us know if thta works?
Best regards,
BasilisHi,
Thank u for letting us know. I suppose we need to dig deeper from our side to the issue/
Best regards,
BasilisJanuary 28, 2019 at 11:25 pm in reply to: Google Analytics and Yandex.Metrica goals for tracking Contact Form in Child The #1059831Hi,
Can u post the function for example to pastebin so we can see the code properly? I can see that ‘ is wrong, but still want to confirm.
Best regards,
BasilisHey grivers99,
You can use
.html_elegant-blog .more-link { background: red; }
but you can always edit the button from ALB and change the settings from there…
Best regards,
BasilisHi,
Thank u for letting us know – we appreciate it!
Best regards,
BasilisHey spyrzynski,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Anette,
Are you using negative margins on the page? Do you want the section to be top of image, or you want it to be pushed down?
Best regards,
BasilisJanuary 28, 2019 at 10:51 pm in reply to: How do I hide date and comments in the Blog Post element #1059823Hi,
Please use the same code Yigit suggested – it should work for you also :)
Best regards,
BasilisHey CW,
Do you get any error? Can you tell us about it?
Best regards,
BasilisHey CW,
Can we please see you web site?
Best regards,
BasilisHey elsengold,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey cincosentidos,
Please update through FTP and not WordPress dashboard.
That should fix the issue.Best regards,
BasilisHi,
Please share your web site so we can take a look over the issue please.
Thank you
Best regards,
BasilisHi,
Thank you so much for your feedback and more for supporting the get the feature done!
Best regards,
BasilisJanuary 28, 2019 at 10:38 pm in reply to: 4.5.2 gets 404 error but 4.3.2 gets code 200 (everything works fine) #1059814Hi,
Are you using any plugin, like Yoast SEO?
Best regards,
BasilisHi,
When you post multiple times inside a topic, it goes back to the que and yes, we might miss it.
We are sorry for the delay, but the issue is something that we might not be able to know how to solve
that is why we are not replying faster.Asked some more team mates to take a look at it.
Best regards,
Basilis -
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