Hey notbadus,

Could you please post for us in English?

Best regards,
Basilis

Hey mihand78,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

Lena we have pushed the update.
Please do know that we do not rush things. We simply do not to it. We respect our clients and if it does take a little bit more it is because we want everything to be tested properly.

Best regards,
Basilis

Hi,

Please update over the latest version we pushed we have some updates when it comes to those and let us know if issue is fixed.

Best regards,
Basilis

Hey Paul,

Please take a look at the topic here:
https://kriesi.at/support/topic/autoplay-self-hosted-videos/

let us know if this is helpful for you

Best regards,
Basilis

Hey jaimemerz,

You mean regarding the California law?
This can be handled from your side if you add enough details to the Policy page your web site has

Best regards,
Basilis

Hi,

Unfortunately no, as we do not have any other way to debug this

Best regards,
Basilis

Hi,

I am sorry for the delayed reply but actually we have not understood what you are asking. Could you maybe re-phrase for us?

Best regards,
Basilis

Hi,

The shop page is this assigned from the Settings Page of the WooCommerce.

Best regards,
Basilis

Hi,

Thank you for letting us know, will close this ticket now.

Best regards,
Basilis

Hi,

Thank you for sharing!

Best regards,
Basilis

Hi,

Thank you very much for those details, we appreciate them a lot! :)
Someone else might also find them really useful.

Best regards,
Basilis

Hi,

Have you updated?

Best regards,
Basilis

Hi,

301 is in fact designed for this and it is better form the nofollow. Google can still crawl pages with nofollow tag, it does not make it 100% sure not to crawl them,

Best regards,
Basilis

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis