Hey CmK_Katrin,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey Andreas,

Please post your question in English, for us to help you out.

Best regards,
Basilis

Hi,

Please let us know when you put your web site live.

Thank you

Best regards,
Basilis

Hey Kesselhut,

Can you show us / guide us on what effect style u want to achieve?

Best regards,
Basilis

Hi,

I am checking the icon file name and I cant see it uploaded neither the icon to be this one if I am trying to load the code…

Best regards,
Basilis

Hi,

Yes but it might be that something has not been uploaded properly, so if you can please do this would saw us where the issue might be located.

Best regards,
Basilis

Hi,

Unfortunately no update yet regarding this from our side.

Best regards,
Basilis

Hi,

When you are on the Theme Settings, what happens when you switch the backend language? Do u have a logo there?

Best regards,
Basilis

Hi,

Have you tried contact WPML team for a solution? They would be more easy to help on this issue.

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey Michaela,

The password you have provided is not working – can you please check?

Best regards,
Basilis

Hey tosmedia,

|Can you plaese update through FTP the latest version of our theme and let us know if that solves the issues?

Best regards,
Basilis

Hi,

Yea, but the search would not open the search bar – is that OK?

Best regards,
Basilis

Hey Orla,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

I am checking with an iPhone and they work just fine.

Best regards,
Basilis