Page 494 – Support | Kriesi.at – Premium WordPress Themes

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March 5, 2016 at 9:47 pm in reply to: Lightbox picture text disappearing #593787

Basilis
Inactive Moderator

Hi!

Will close here and we keep the other topic open.
Thanks a lot

Best regards,
Basilis

March 4, 2016 at 10:10 pm in reply to: ENFOLD Facebook Lightbox widget produces LIKE Counter in socket – how to delete? #593552

Basilis
Inactive Moderator

Hi COLORIT!

Can you please send us your web site URL, so we can assist?

Best regards,
Basilis

March 4, 2016 at 10:09 pm in reply to: Add to cart button showing when items not in stock after woocommerce update #593551

Basilis
Inactive Moderator

Hi mellypenny!

WooCommerce has done some changes.
Please be patience till we release our latest version.

Cheers!
Basilis

March 4, 2016 at 10:02 pm in reply to: I need big help :( #593542

Basilis
Inactive Moderator

Hey danytelles!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.

Customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

March 4, 2016 at 10:00 pm in reply to: Change identifiers/names of elements #593541

Basilis
Inactive Moderator

Hi Dzimnikov!

can u please give us an example of such element and also send us your web site URL with a preview which element u mean?
Most probably there should be a CSS selector (#id) to help you out, so we can help you dig it!

Best regards,
Basilis

March 4, 2016 at 9:59 pm in reply to: Internet Explorer #593539

Basilis
Inactive Moderator

Hey!

IE versions that you have called out, are not working properly because they are also abadoned from Microsoft ( they are not supporting or updating to the latest Internet Standards ).

I checked your web site with Edge browser and seems to be loading fine. I would also suggest to ask your users to update, when they visit your web site, that is what WordPress does also.

Best regards,
Basilis

March 4, 2016 at 9:57 pm in reply to: Video Lightbox linked to Icon Box #593538

Basilis
Inactive Moderator

Hi!

the img http://www.femina-plus.com/wpcontent/uploads/2016/03/Orchids-100dpi-55.jpg seems not to exist.
Please check the image to be correct.

Cheers!
Basilis

March 4, 2016 at 9:56 pm in reply to: Contact Form not working on mobile #593537

Basilis
Inactive Moderator

Hey!

I tested with my mobile and it worked propely.
can u let usk now what issue they got?

Regards,
Basilis

March 4, 2016 at 9:55 pm in reply to: Lightbox Picture Description disappearing #593536

Basilis
Inactive Moderator

Hi!

Is your web site under CDN? Cloudflare or something related?
Please do let us know and do not post 2 times in a topic it gets last to the que and we will see it last.

Cheers!
Basilis

March 4, 2016 at 9:54 pm in reply to: Trying again to get help with easy slider #593535

Basilis
Inactive Moderator

Hi cpapillion!

We are sorry for the delay, we do run into multiple issues.
Please post the link URL here, so we can have the posts gathered and we will assist you.

Best regards,
Basilis

March 4, 2016 at 9:53 pm in reply to: Remove Grey Box on Posts #593533

Basilis
Inactive Moderator

Hi ocwebmaster!

Add a display none, to tge following also:
.rounded-container .iconfont, .small-preview .iconfont

and that will fix your issue

Cheers!
Basilis

March 4, 2016 at 9:50 pm in reply to: Comments In Accordion #593531

Basilis
Inactive Moderator

Hi hdpcr!

I am sorry but that function is not supported, out of the box.

You can contact one of our Customization Contractors, who will help you out with the process.

Customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

March 4, 2016 at 9:49 pm in reply to: Custom header for home page that works like a color section #593529

Basilis
Inactive Moderator

Hi webWahine!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.

Customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

March 4, 2016 at 9:48 pm in reply to: Essential Grid plugin- demo override? #593528

Basilis
Inactive Moderator

Hey KK!

No, they will not over-written our demos. It will just import their demos on your installation

Cheers!
Basilis

March 4, 2016 at 8:10 am in reply to: Menu problems #593170
Basilis
Inactive Moderator
Hey!

Please try the following and let us know if it works for what you need
```
.current-menu-item span.avia-menu-text {
background-color: #c63c63;
padding: 5px;
border-radius: 5px;
color: white;
}
```
Thanks alot

Cheers!
Basilis
March 4, 2016 at 8:09 am in reply to: Contact Form sent database #593169

Basilis
Inactive Moderator

Hi mcraig77!

I am sorry but our contact form does not have that.
It is more simply and just been used for quick handling the way, nothing so advanced

Best regards,
Basilis

March 4, 2016 at 8:08 am in reply to: Mysterious Plugin Needs Updating #593167

Basilis
Inactive Moderator

Hi!

It seems there is a conflict with the plugins you have.
Please try the following plugin
https://wordpress.org/plugins/artiss-transient-cleaner/

and let us know if that solves the issue for you

Cheers!
Basilis

March 3, 2016 at 9:41 pm in reply to: Don't display Featured Image 'tick' not transferred #592954

Basilis
Inactive Moderator

Hey zimbo!

I am sorry but that ” transfer ” is not possible with any way, because the options that are registered are different.
Doing that alter would require some advanced customisations that we are not offering from our support policy, you will have to hire someone to do that for you.

Regards,
Basilis

March 3, 2016 at 9:38 pm in reply to: Socket background colour "flashes" during page load #592953

Basilis
Inactive Moderator

Hi GabrielSenn!

I could not notice that.
Can u please let us knwo what browser you are using?

Cheers!
Basilis

March 3, 2016 at 9:37 pm in reply to: How to get blog to display certain catergories #592952

Basilis
Inactive Moderator

Hi!

Please do try The Events Calendar plugin from Modern Tribe, it is an amazing plugin :-)

Regards,
Basilis

March 3, 2016 at 9:36 pm in reply to: Can't Update Copyright Section of Footer #592950

Basilis
Inactive Moderator

Hi!

I tried to connect but seems to be a firewall not letting us ping and connect.
Can you please check once again with the hosting company please?

Best regards,
Basilis

March 3, 2016 at 9:34 pm in reply to: Moderators help me please! I have no answer for several days… #592947

Basilis
Inactive Moderator

Hey!

can u please show us the full code you used to the wootheme, to see what was the issue related to?
Might be helpful to help us understand more details

Regards,
Basilis

March 3, 2016 at 9:30 pm in reply to: Content links question #592942

Basilis
Inactive Moderator

Hi Alberto!

If you have connected them before, there is no way to change them.
There is although a small trick you can do.
Create 301 redirects, for previous pages:

https://wordpress.org/plugins/simple-301-redirects/

taht can help you out.

Cheers!
Basilis

March 3, 2016 at 9:27 pm in reply to: How to get blog to display certain catergories #592941

Basilis
Inactive Moderator

Hi!

have you added any type of code at all to your site?
To functions.php?
That can make a conflict, if you could check

Cheers!
Basilis

March 3, 2016 at 9:26 pm in reply to: Decrease size of Social media icons #592940

Basilis
Inactive Moderator

Hi!

Glad we got it solved!
Please do let us know if you need anything else, we will be more than happy to help!

Regards,
Basilis

March 3, 2016 at 9:25 pm in reply to: Spinning Wheel When trying to open Avia Layout Editor and Jetpack Stats #592939

Basilis
Inactive Moderator

Hey ibmethatswhoib!

Can u please ask your host to increase your php memory limit to 256?

Thanks a lot

Regards,
Basilis

March 3, 2016 at 9:24 pm in reply to: Remove comments from search results #592938

Basilis
Inactive Moderator

Hey Stéfano!

Please use the following
.html_elegant-blog #top .template-search .post-entry .post-meta-infos

and it will help you hide that area, to the search results! :-)

Cheers!
Basilis

March 2, 2016 at 11:00 pm in reply to: Next page function on blog section does not work #592332

Basilis
Inactive Moderator

Hi!

Glad we got it short out!
We would appreciate if you could also Rank our theme to themeforest, it help us a lot to keep the theme updating and working on it!

Regards,
Basilis

March 2, 2016 at 10:38 pm in reply to: Next page function on blog section does not work #592327

Basilis
Inactive Moderator

Hi Spelier!

That was an issue of the older versions.
Please make sure to update to the latest, so everything can be running smoothly.
Thanks a lot

Cheers!
Basilis

March 1, 2016 at 10:21 pm in reply to: Replacing menu header text with logo icon above hamburger menu icon #591802

Basilis
Inactive Moderator

Hi Nathan!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.

Customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis
Author

Posts

Viewing 30 posts - 14,791 through 14,820 (of 17,695 total)

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