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Hey jobhopper,
Our German Supported is assigned to the ticket and he will be able to assist you further with the issues.
Thanks a lot for your understanding and patienceBest regards,
BasilisHey!
You can add it anywhere you want to get it fixed.
Let us know if we can help you further
Thanks a lotCheers!
BasilisHey!
Enfold does crop the product images, to make them fit as good as possible at the template.
That is, although making the things hard for us, to define an image that works for you, as that depends
on the image ( where the product is located, how it is photoshooted etc ).
I think, the best option is for you to make it how you like and work based on that.Thanks a lot for your understanding
Regards,
BasilisHi!
As long as it works, leave it open.
It seems to be something related to your domain or how you add the domain ( or the API does not get updated fast ).
As long as it works, leave it open.Let us know if we can do anything else for you
Regards,
BasilisHey!
Please ask your hosting provider to increase the size of php memory limit to 256M and then give it a try.
That will most probably solve any issue.Regards,
BasilisHey VORMELEVENCC,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey!
GLad you got it short out.
Please let us know if we can do anything else to assist you, we would be happy to help further.Thanks a lot
Best regards,
BasilisHey!
Please take a look here
and follow the documentation on the way you also add your domain.
That will fix all of your issues.Thanks a lot for your understanding and patience
Regards,
BasilisHey Prevention_Institute!
Can you please share with us some more details, like a link to the page, so we can give it a look and try assist you better>
Thanks a lot for your understanding and patience
Cheers!
BasilisHey!
Please feel free to let us know if we can do anything else for you, we would be more than happy to assist further.
Regards,
BasilisHey Adam!
Please try to follow the documentation
and it will for sure solve any of your issues.
Thanks a lot for your understanding
Best regards,
BasilisHi!
Can you please ask your web hosting provider to make the php memory limit to 256M and let us know if that solved the issue?
Thanks a lot for your patience and understanding
Cheers!
BasilisHey!
I have checked but the iframe is an element placed inside the theme.
You will have to have some responsive based behavour to it, making it work for mobiles properly.iFrames are not designed to be used inside the WordPress editor.
Best regards,
BasilisHey!
I have checked, can you please ask your hosting provider to increase the php memory limit to 256M and please let us know if that wirll work for you?
Thanks a lot
Regards,
BasilisHey Josh,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey jelle!
Can you please add the following at your custom CSS
.slide-meta { display: none !important; }
and let us know if that will work for you?
Cheers!
BasilisHi!
You need to select the page template to have a sidebar.
Can you show us a page you have activated and maybe share us backend access also?Thanks a lot
Regards,
BasilisHey!
@koszachos please do create a new ticket for us providing the backend details so we can give it a look.Thanks a lot
Regards,
BasilisHi premedia!
Please provide us with a link of the page that you want the shortcodes and we can hapily share it for you!
Thanks a lot
Best regards,
BasilisHey!
We are sorry for that. Kriesi has the issue under investigation and he will try to have it fixed on the new upcoming release.
Thanks a lot for reporting and more, we do appreciate the patience a lot.Thanks a lot
Best regards,
BasilisHey!
Please feel free to let us know if you need anything else, we will be more than happy to assist.
Thanks a lot
Cheers!
BasilisHi!
Thanks a lot for letting us know but also for posting the solution here.
Let us know if we can do anything else for you, we would be happy to assist you.Best regards,
BasilisHey kkwasniewski,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Sadegh!
Can you please let us know which mobile browser you are using and what OS?
Thank a lotCheers!
BasilisHey ashloudon!
Your WordPress Version and Enfold Version are really old.
Please update everything to the latest and if the issue is still there, please do let us know.Thanks a lot
Best regards,
BasilisHi endanight!
Have you followed the documentation from here, on creating the map?
If so and it is still not working, please provide us a link of the page used the map and credentials to login.
Thanks a lot
Cheers!
BasilisHey!
That has been reported to kriesi and he is working to get it fixed.
We do appreciate your time and patience, while we do work on the issue.Thanks a lot
Best regards,
BasilisHi Krios!
You can use a plugin like
https://wordpress.org/plugins/login-sidebar-widget/and style it as per your requirments.
Please let us know if that is helpful for you.Thanks a lot
Regards,
BasilisHi!
Thanks a lot for your understanding!
Please do let us know if we can do anything else for you, we would be happy to assist further.Thanks a lot
Cheers!
Basilis
