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  • #682093

    I can´t add the fetch coordinates when I am using the google map option. I have tried to update and doing after that again but nothing happens.

    Can anyone help me? Thanks

    #682113

    Hi endanight!

    Have you followed the documentation from here, on creating the map?

    If so and it is still not working, please provide us a link of the page used the map and credentials to login.

    Thanks a lot

    Cheers!
    Basilis

    #682123

    I registered the API Key and in the end it´s working following the participant advice here, but now the only problem is with google map option ;[AVIA-MAP-ERROR] Latitude or Longitude for single marker missing, The API Key is not giving any more problems, it is just the button, it´s not doing anything, doesn´t generate any coordinates.

    • This reply was modified 7 years, 8 months ago by endanight.
    #682189

    I don’t know if I have been enough clear, the only problem now is with the theme, when I am trying to add the coordinates, not with the API key, this is working properly now, because I had some maps I have saved on templates and these maps are woking, they already had the coordinates, the problem is that I need new addresses and I can’t add anything else.

    • This reply was modified 7 years, 8 months ago by endanight.
    #682261

    Hello,

    I have exact the same problem.

    Greets Tim

    #682523

    Hello Basilis,

    Can you suggest any solution for this problem? I would appreciate any help. It is really frustrated to have a problem for many days and unable to do anything about it

    Thanks. I look forward to hearing from you.

    #682778

    Please delete this thread. I prefer to open a new one. Thanks

    #683337

    Hi,

    Opening a duplicate ticket for same issue will delay the response time. Please try the API key in the private section and let us know if that helps. If you still have any issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

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