Forum Replies Created
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AuthorPosts
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Hey Javier,
Can you show us your web site please?
Best regards,
BasilisHey claraelisa,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
can you check if your server has any security measurements?
Best regards,
BasilisHey deeennis90,
Show us what you tried please, so we can help you fix it.
Best regards,
BasilisHey diefleischerei,
I tried to load but I do not get the problem. Can you try explain it a little bit more please?
Best regards,
BasilisHi,
Thank you for this
Best regards,
BasilisJuly 8, 2019 at 10:29 pm in reply to: Fullwidth Easy Slider – Auto rotate stops working in Safari after a video slide #1116775Hi,
Allow us some time please – we appreciate all the patience.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I have edited your post, please remove the login for security and update us again
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Vangone,
Can you please post the question in English, for faster assistance?
Best regards,
BasilisJuly 8, 2019 at 9:42 pm in reply to: Features doesn't visualize the same in chrome / firefox / explorer #1116758Hi,
As Viktoria told you, the error should be fixed by the hosting provider…
We are sorry of how you feel although, wish there is something else we can do from our side.Best regards,
BasilisJuly 4, 2019 at 11:22 pm in reply to: The Events Calendar 'Upcoming Events' does not remove finished event at once #1115935Hey gem123,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisJuly 4, 2019 at 10:50 pm in reply to: Buggy elements in Safari – reppear after opening another browser tab! #1115928Hi,
Yea, we are looking into the issue. Allow us some time, we appreciate your patience a lot.
Best regards,
BasilisHi,
Who has done your modifications? Please ask them as you will need to go through a process.
Best regards,
BasilisHi,
Some patience until Gunter can come back on this please :)
Best regards,
BasilisJune 28, 2019 at 4:43 pm in reply to: Problem Monsory each element NOT have exactly the same dimensions #1114300Hey marcobe,
What is your web site URL?
Best regards,
BasilisJune 28, 2019 at 4:43 pm in reply to: show social icons in post pages only if assigned to specific categories of post #1114299Hey marcobe,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
For us it is working, so we would need access to see why not working on your web site.
Best regards,
BasilisHey barak97,
You would need to target and add to the code the class that shows the 4 columns.
Best regards,
BasilisJune 28, 2019 at 4:30 pm in reply to: Advanced Layout Builder has vanished after taking update #1114295Hey ruffidea,
Have you enabled the ALB debug?
Best regards,
BasilisHey forcetechnology2,
What is your web site URL?
Best regards,
BasilisHi,
Give a try to this plugin
https://github.com/Basbee/wordpress-extended-content-analysis-yoastlet us know if that will solve the issues please.
Best regards,
BasilisJune 28, 2019 at 4:21 pm in reply to: Post format type "Link" in regular Search results page and Ajax search results #1114290Hey G,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey williamslyd,
Have you checked if it is an issue with the Events plugin – as it does seem it is an issue with it :)
Best regards,
BasilisHi,
Try this ” plugin ” which creates a small process to track those
https://github.com/Basbee/wordpress-extended-content-analysis-yoastlet us know if it works for you as should.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisHi,
Thank you for letting us know, we apprecite it a lot.
Best regards,
Basilis -
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