Forum Replies Created
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AuthorPosts
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Hey erkuto!
The issue is that the grid is getting small, while the text headline and the button or not responsive.
We can not make the line bigger, but we can help you make the Text and Button smaller, if that works out for you.Let us know
Best regards,
BasilisHi Bumandal!
You can use the following CSS attributes to block an element
pointer-events: none;
cursor: default;But, to do that you will have to target the class needed.
If you do not know how, please link us your web site and we will be more than happy to helpBest regards,
BasilisHi!
First of all, please be patience while you open a ticket.
We do have a line where we reply and when you post inside you get it back to the end.
We do not reply tickets in an hour.There is a difference on how you added your images.
One image has width while the other one does not.Let us know if we can help further
Regards,
BasilisHey!
Well, happy we have solved it :)
Can you please also help us and rate Enfold at ThemeForest?
We would really appreciate if you do that for us.Thanks a lot
Regards,
BasilisHi Slade!
Can you please send us a link of your web site?
We might be able to give a width at the menu and get it below.Thanks a lot
Best regards,
BasilisHi!
Please take a look here
http://stackoverflow.com/questions/4015816/why-is-font-face-throwing-a-404-error-on-woff-filesit seems to be a solution for the issue and it is because of IISS and not Enfold.
For further assistance please do contact your hosting provider.hanks a lot
Best regards,
BasilisHi!
You can manually download from themeforest under your profile and upload it through FTP.
That timeout is regarding the server ( or sometimes the themeforest API ) and we can not do much to help to be honest.You can still update through FTP and it will solve your issues
Cheers!
BasilisHi!
I am afraid there is no easy way to do that.
It would require a lot of customisation to make it work out.Please consider to hire a freelancer to help you with the process.
Thanks a lot for your understanding
Cheers!
BasilisHey!
That is the way the HTML is been rendered into the element.
The best solution actually, is to create a shortcode please with your HTML and then use it anywhere you want.
That way, you will not have any issue at all, ever.Cheers!
BasilisHi clairemartindigital!
Kriesi has done some updated and always doing changes to make the things run better.
Can I please suggest to remove your coockies ( clear them once ) so we can run a test if that fixes the issue?
There was some JS fixes which we could go through please if it fixes the issueKeep us updated please
Best regards,
BasilisHi!
That is possible with an iframe, but why not you use a 3column widgets, and add a text html widget inside it and just make the elements
with a link, which would make the site load faster?Regards,
BasilisHey digitalprint2222!
That is not actual a bug, but it does require some further customization to make it work properly ( with some custom CSS as it seems based on your needs ).
The best case scenario is to hire a freelancer to help you with your process.
Let us know if we can do anything else for you.
Cheers!
BasilisFebruary 18, 2017 at 7:53 pm in reply to: Footer columns won't repack on mobile on a specific page only…again #748880Hey!
Glald you got it short!
Please remember to also rate our theme at Themeforest, it really help us out.Thank you very much
Best regards,
BasilisHi Hans!
Please update to the latest Enfold Version ( 3.8.5) and make sure that by no mistake, the fonts are uploaded properly.
Can you also show us what your htaccess has inside?Thanks a lot
Regards,
BasilisFebruary 18, 2017 at 7:37 pm in reply to: Question regarding transfering Enfold. Not specifically answered in forum #748877Hey georgelightgood!
You can do that, but you also have to remove it from the first site and delete the license from there ( and the envato updater ).
Let us know if we can help you further or you have more questions regarding that.Regards,
BasilisHey!
To remove the Anchors you need some scripting
http://stackoverflow.com/questions/5928435/append-remove-anchor-name-from-current-url-without-refreshRegarding the slideshow can you please send us your web site link so we can be able to identify the issue?
Thanks a lot
Regards,
BasilisFebruary 18, 2017 at 7:34 pm in reply to: Change background color of latest news widget thumbnails #748874Hi!
Happy we can help!
Please do remember to rate our theme if you do not mind, through the downloads section at your account!Thanks a lot for your time and patience
Best regards,
BasilisHey roosites!
That is related to your hosting provider.
They have to increase your php memory limit, to solve the problem.Let us know if we can do anything else for you.
Cheers!
BasilisFebruary 18, 2017 at 7:27 pm in reply to: reloading page on button click – add to cart button #748870Hey Uroš!
We can see the video but it is hard to identify where the issue is or what can be wrong.
We can only suggest disable cache, check permalinks and maybe disable PluginsFor further help, we would have to check the web site live so we can help
Regards,
BasilisFebruary 18, 2017 at 7:26 pm in reply to: How to put title and date above featured image on post? #748868Hey kieranvyas!
Please take a look here
https://kriesi.at/support/topic/move-featured-image-below-post-title-date-etc/let us know if it works out for you or you need anything else.
Thanks a lot
Best regards,
BasilisHi envapk2!
Thanks a lot for using Enfold, we do appreciate it a lot.
https://wordpress.org/plugins/nav-menu-roles/
or
http://wordpress.stackexchange.com/questions/195697/if-user-is-logged-in-display-hide-somethingare ways yo guide you.
Let us know if it works or you need something else.Thanks a lot
Regards,
BasilisHi Carol Havelka!
Enfold can handle that property with either Native WordPress functionality or with ALB functionality.
You will not have any problem to deal with.Let us know if we can answer any other question for you.
Thanks a lot for your time and patience
Regards,
BasilisHey!
Please feel free to create a new ticket if we can do anything else to help you out.
Thanks a lot
Best regards,
BasilisFebruary 18, 2017 at 12:14 am in reply to: hey, how can i load a page into my footer socket? #748718Hey!
Can you please explain what you mean by load a page?
What do you want to load at the widgets?
You can load stuff from Appearance -> Widgets and select your position after.
Is that what you mean?Cheers!
BasilisHey kevinraposo7!
Except the testimonials, the rest I can see them fine.
have you fixed the issue?Regards,
BasilisHi!
Thanks a lot for letting us know.
Please feel free to create a new ticket, if you need anything elseRegards,
BasilisHi!
Web site loads strange
Can you please disable any plugins that are active and not related to enfold, so we can try debug it properly?
Thanks a lotRegards,
BasilisFebruary 17, 2017 at 11:58 pm in reply to: JQuery undefined, Avia layout builder and wordpress backend broken #748711Hey jlovebomb!
Can you please ask WPEngine to check the permitions of wp-content folder.
Also, please make sure that php memory limit is set to 256MLet us know if that works your issue
Best regards,
BasilisHi!
And your access please?
Cheers!
BasilisHi Kimberly!
Please share us your web site link, so we can check exactly where it is, what CSS are needed so we can review and help it.
Thanks a lotBest regards,
Basilis -
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