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Hi!
Please create a new ticket so we can be able to review and even check backend access.
Please create a new ticket for us.Cheers!
BasilisHey!
Can you share for us your backend access please?
Thank you very muchCheers!
BasilisHey Wilson Viera!
We would appreciate to register at our forums, so we can be able to provide the support you need.
Thanks a lot for thatBest regards,
BasilisFebruary 17, 2017 at 11:02 pm in reply to: Theme not loading my Slider and front page not loading as it should #748695Hey!
Thanks for reporting back.
You can try WPRocket, it is a great plugin ( even if it has a small fee )
and can generally use it for everything.
Let us know if you have more issuesBest regards,
BasilisHey!
As there are many updated through then, please do create a new ticket so we can be able to help you if possible.
Will close the ticket here, so we can have a proper managment of your issue.Thanks a lot
Best regards,
BasilisHey!
Have you added any CSS that interfere with the logo?
Have you aslo transfered the Enfold Settings Directory?Regards,
BasilisHi!
There is no way for that.
If you have many big images, the best scenario is to compress the images to smaller, which will do make it load faster.
Let us know if we can help you with any other way.Cheers!
BasilisHi!
Thank you for updating us.
Please feel free to let us know if there is anything else we can do for you.
Thanks a lotRegards,
BasilisHi!
Just create a “shortcodes” directory in your child theme folder and copy the shortcode file you want to overwrite (by default all files are located in wp-content/themes/enfold/config-template/builder/avia-shortcodes) from the parent theme directory to the child theme “shortcodes” directory. Then modify the shortcode php code as you like.
Afterwards insert following code at the very end of the child thrmes functions.phpadd_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1); function avia_include_shortcode_template($paths) { $template_url = get_stylesheet_directory(); array_unshift($paths, $template_url.'/shortcodes/'); return $paths; }Let us know if you need anything else.
Thanks a lot
Cheers!
BasilisHey pointpolish!
Can you please add it back again also the following
.av-masonry-date { display: none !important; }
And let us know if that works out for you?
Thanks a lot
Cheers!
BasilisHi!
It works, testing is not something we can help although.
You can add an external link and check it.Let us know if we can help with something else related to our themes.
Thanks you
Regards,
BasilisHey!
happy we can help.
Please do remember to rate our theme at themeforest.
Let us know if we can help you further by creating a new ticket.Thanks a lot
Cheers!
BasilisFebruary 15, 2017 at 11:18 pm in reply to: How to reduce scrollable table column width in mobile views? #747712Hey Julie!
You can use media queries
and target table td and add a max-width property.
But – please note that even if you do that and it will work, at the end you will be have issues as the height will be way to tall.Let us know if we can help you further
Regards,
BasilisHi scparnell!
Are you runing any cache at the site?
That is a behavior happening in such case scenarios.
Check also if you do not have any plugin cache, if server is on NGINX and has cache layers activatedCheers!
BasilisHey!
Thank you for updating us.
Please remember to rate Enfold at Themeforest, we do appreciate that from your side.Thanks a lot!
Regards,
BasilisFebruary 15, 2017 at 9:47 pm in reply to: MailChimp subscription "We are very sorry but something went wrong…" #747690Hey!
We are happy you got it short out.
Please feel free to let us know if we can help you with anything else.Thanks a lot
Regards,
BasilisFebruary 15, 2017 at 9:47 pm in reply to: Subscribers get HTML jibberish from advanced layout #747689Hi!
Those emails ( that function ) gets the emails from your RSS feeds?
Regards,
BasilisHi Wendy Loftin!
Can you please let us know with what username you purchases, so we can dig for your replies?
Thanks a lotRegards,
BasilisFebruary 15, 2017 at 9:43 pm in reply to: Content gets lost on edits and save button not working properly #747684Hey!
Do you have a localhost installation or a different server to give it a try?
Can you please check that?Cheers!
BasilisHey!
Sometimes based on installation there might be small issues.
We appreciate for letting us know and we are sorry you have had to face it.Please let us know if we can help you with anything else.
Best regards,
BasilisHi
Can you please share us your web site, like asked before, so we can be able to take a look?
We would appreciateRegards,
BasilisHey!
Please ask your hosting provider to increase your php memory limit to 256M
and let us know if that solves the issue.Thank you
Regards,
BasilisHey jellyfish007!
Please add the following
.header_color .cart_dropdown .dropdown_widget .widget_shopping_cart_content { background: #fff !Important; color: #000; }Let us know if that works as you like
Cheers!
BasilisHi!
Here how media queries work
You will have to target the media query and hide the widget on each screen size you want.
Please let us know if you need further assistance.Best regards,
BasilisHey!
That is because the way WordPress is handling it.
Please either create your codeblock as shortcode ( which is also the best way to handle it )An other dirty solution, is to create a Text Widget and use a Sidebar element from enfold, to add yur code to the layout.
That way, you will not have to parse any text through the Editor.Let us know if we can help you further
Best regards,
BasilisFebruary 14, 2017 at 11:54 pm in reply to: Referring business to your themes via our directory #747207Hi Natalie Johl!
Thanks a lot for your offer.
We have forward it to Kriesi and he will contact you.Cheers!
BasilisHi!
I will close here on the menatime.
Thank you very much for your understadingBest regards,
BasilisHi!
Please feel free to let us know if there is anything else we can do, regarding our theme.
Thank you very much for your time and patience
Cheers!
BasilisFebruary 14, 2017 at 11:22 pm in reply to: Darker Font and Container For Woocommerce Booking and Appointment plugin #747180Hey!
Please feel free to let us know if we can do anything else for you, regarding our theme.
Thanks a lot
Regards,
BasilisFebruary 14, 2017 at 11:19 pm in reply to: Content gets lost on edits and save button not working properly #747179Hey!
That seems to be triggering a cron job.
Can you please disable your plugins and let us know if that is working out?Thank you
Regards,
Basilis -
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