Page 329 – Support | Kriesi.at – Premium WordPress Themes

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April 15, 2017 at 6:20 pm in reply to: Demo import does not work on (multiple) clean installations #778262

Basilis
Inactive Moderator

Hey!

Please check with your hosting provider – also ask them to increase php memory limit to 256M
That would solve the problems most probably

Regards,
Basilis

April 15, 2017 at 6:18 pm in reply to: portfolio grid entry #778260

Basilis
Inactive Moderator

Hi!

Happy we can help.
Please feel free to let us know if there is anything else we can do for you.

Cheers!
Basilis

April 15, 2017 at 6:17 pm in reply to: Woocommerce variation image issues #778259

Basilis
Inactive Moderator

Hi nickbeckett!

You would need a plugin for that but we are afraid we are not sure, which one.
There are many different options, you would need to decide what to use.
But it might also be a bit hard or even not possible at all to do it, with ALB

Regards,
Basilis

April 15, 2017 at 6:16 pm in reply to: No products showing in page – IMPORTANT #778258

Basilis
Inactive Moderator

Hey!

If you try create a clean installation and install woocommerce and try see the results, what would happen can u let us know?

Cheers!
Basilis

April 15, 2017 at 6:01 pm in reply to: Layerslider doesn't scale correctly, way too big on mobile #778253

Basilis
Inactive Moderator

Hi!

We are happy you got it short out.
We hope we can help with something else in the feature.

Thank you very much

Cheers!
Basilis

April 15, 2017 at 5:50 pm in reply to: Headings not showing in color section mobile #778250

Basilis
Inactive Moderator

Hi!

happy we can help.
Please feel free to let us know if there is anything else we can do for you.

Thanks a lot

Cheers!
Basilis

April 15, 2017 at 5:48 pm in reply to: Enfold full-width header problem #778249

Basilis
Inactive Moderator

Hi!

Please create a new ticket with that issue and provide a screenshot of what you need, so we can be able to identify the issue properly

Cheers!
Basilis

April 15, 2017 at 5:43 pm in reply to: AVIA Advanced layout builder – DEBUG WINDOW – COPY PASTE ERROR #778246

Basilis
Inactive Moderator

Hi!

We will close the one here.

Regards,
Basilis

April 15, 2017 at 5:41 pm in reply to: change sidebar colour #778245

Basilis
Inactive Moderator

Hi!

Let us know if that would work out for you, it seems to be the best solution

Cheers!
Basilis

April 15, 2017 at 5:40 pm in reply to: Problems with avia layout builder #778244

Basilis
Inactive Moderator

Hi!

After disabling some plugins, I can see that most probably something on the backend is creating issues.
Can you please try one by one to see where the problem is located?

Thank you

Regards,
Basilis

April 15, 2017 at 5:17 pm in reply to: enfold theme #778240

Basilis
Inactive Moderator

Hi!

That would not work at all.
We have many elements that are related and control to JS.

Regards,
Basilis

April 15, 2017 at 5:14 pm in reply to: Problem after inserting button with link #778239

Basilis
Inactive Moderator

Hey!

Remove the new window, PDF is always opening to new window and give it a try

Cheers!
Basilis

April 15, 2017 at 5:13 pm in reply to: Contact Form Doesn't Send mail to my defined mail adress #778238

Basilis
Inactive Moderator

Hi!

Can you please try a different form, example Contact Form 7 and let us know if that would work?
If so, it will be helpful to know if the issue has been solved.

Thank you

Best regards,
Basilis

April 15, 2017 at 5:00 pm in reply to: Layerslider #778235

Basilis
Inactive Moderator

Hi!

Well, you got it solved in the end and that is what matters.
Feel free to let us know if there is anything else we can do to help you

Regards,
Basilis

April 15, 2017 at 5:00 pm in reply to: LayerSlider manual update #778233

Basilis
Inactive Moderator

Hi!

Will close it here.
Thank you everyone for your help

Best regards,
Basilis

April 14, 2017 at 9:21 pm in reply to: Woo Commerce Error Message with Avia Builder in Enfold #778070

Basilis
Inactive Moderator

Hey!

Most probably it seems some files are not updated.
I would appreciate if you can run it so we can be sure.

Best regards,
Basilis

April 14, 2017 at 9:01 pm in reply to: warning illegal string offset on layerslider #778067

Basilis
Inactive Moderator

Hey!

Can you please ask your hosting provide to change you on php ver 5.6+ or even better php 7.0+?

Thank you

Regards,
Basilis

April 14, 2017 at 9:00 pm in reply to: Wo Commerce resent update all images are fuzzy #778065

Basilis
Inactive Moderator

Hi!

We appreciate your feedback, but if you check the posts, the issues are from side of WooCommerce and not from ours.
In any case, we will do take it as consideariton.

Thank you

Regards,
Basilis

April 14, 2017 at 8:58 pm in reply to: Enfold avia layout builder keeps loading on all pages #778063

Basilis
Inactive Moderator

Hey!

Can you please provide us a phpinfo file, so we can be able to check the results of your server setup?

Thakn you

Regards,
Basilis

April 14, 2017 at 8:15 pm in reply to: Remove button "scroll to top" #778048

Basilis
Inactive Moderator

Hey!

Happy we could help.
Please feel free to let us know if there is anything else we can do for you, by creating a new ticket.

Also, please take a moment to rate enfold at themeforest.
It really help us a lot

Best regards,
Basilis

April 14, 2017 at 8:08 pm in reply to: Icon Hover color #778041

Basilis
Inactive Moderator

Hey!

You have to remove the :hover

.social_bookmarks a {
color: #eaeaea !important;
}

Let us know if you need anything else.

Best regards,
Basilis

April 14, 2017 at 8:03 pm in reply to: How can I display articles of specific period on enfold magazine element? #778036

Basilis
Inactive Moderator

Hey kmotoyama!

Thank you for contacting us.
I am afraid there is no such way, to make elements work that way at all.
It would require some modifications, to edit the shortcode inside a child theme and make that work out.

You could hire a developer to help you our with that.

Thank you

Regards,
Basilis

April 14, 2017 at 7:49 pm in reply to: Images and big big words #778027

Basilis
Inactive Moderator

Hey!

What do you mean is the ” just size ” can u please explain us?

Cheers!
Basilis

April 14, 2017 at 7:46 pm in reply to: Images not showing in admin #778026

Basilis
Inactive Moderator

Hey!

I have fixed to move the details at private.
Regarding the option to move the thumbnails, it could be possible but it would require some more modifications
which is – although – outside our support policy.

Thakn you very much

Best regards,
Basilis

April 14, 2017 at 7:38 pm in reply to: Problem with Mega Menu #778022

Basilis
Inactive Moderator

Hey!

Thank you very much for reporting but also providing a solution.
We will do send those details to Kriesi so he can review and update.

Thank you

Best regards,
Basilis

April 14, 2017 at 7:37 pm in reply to: Woo Commerce Error Message with Avia Builder in Enfold #778021

Basilis
Inactive Moderator

Hey!

Please update again the theme through ftp by replacing the files and that would most probably
fix your issue.

Thank you

Regards,
Basilis

April 14, 2017 at 7:34 pm in reply to: woocommerce update problem #778019

Basilis
Inactive Moderator

Hi ygzndc!

Have you modified those areas before?
Have you added any custom CSS that edits those items?

Best regards,
Basilis

April 14, 2017 at 7:26 pm in reply to: Update to Woocommerce 3.0 / order confirmation process doesnt work anymore #778007

Basilis
Inactive Moderator

Hey!

We can not do something else with that
WooCommerce relaeased one more update today, version 3.0.3 and again, they have missed to fix it properly as a problem
because while they tried to oprimized WooCommerce backend for speed, they created that insane big problem.

You would have to wait for that.

Best regards,
Basilis

April 14, 2017 at 7:25 pm in reply to: Date and read more link on portfolio item #778006

Basilis
Inactive Moderator

Hi!

What exactly do you want to use?
The best case scenario is to actually create a new ticket explaining what yu need, so we can be able to help you out.

Thank you

Cheers!
Basilis

April 14, 2017 at 7:18 pm in reply to: URGENT: Pagination Not Working on our site. #777993

Basilis
Inactive Moderator

Hey voice903fm!

I can see many plugins and some wired of those.
Can you disable them and try again let us know if pagination works back.

Thank you

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 9,841 through 9,870 (of 17,695 total)

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