Forum Replies Created
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Hey ermington,
Please provide us with enough informations so we can understand and help you debug
Best regards,
BasilisHey housedada,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
That is possible because of the product description title.
It seems it is bug and it is braking it when loading the page!Best regards,
BasilisHey janicenisha,
That si a cache issue and can be cache of the server, which on incognito can not be by-passed.
There is nothing we can do from our side we are afraid.
Best regards,
BasilisHey ifidik,
Please take a look at our documentation here
and you can follow that
Best regards,
BasilisHey Kieran,
Can you disable any plugins ( especially cache ) and try again?
The issue is not related to our theme, as we tested our demo and it works properlyHave you updated to latest Enfold?
Best regards,
BasilisHi,
And the new crendentials are?
I can not log with what is posted please.Thank you
Best regards,
BasilisHi,
If you create a new page, with a sidebar, does it work? But with the same sidebar!
Best regards,
BasilisHey leesalu,
On our latest version that is released today, there are options for the elements, on how they work on mobile.
Please do check about that now.Best regards,
BasilisHi,
Before we move forward, please do the same action with the header file today, as the new version of Enfold is out, and you need to have the latest header, so we are sure nothing will brake.
We are thankful for the understanding
Best regards,
BasilisHi,
I checked the demo you provide, but I am not sure we understand exactly what you mean.
Can you show us with a screenshot please?
YOu want an element on top of the menu, liek what that site is doing?Best regards,
BasilisHi,
At the moment, our German Speaking moderator is not active, so we would appreciate if you can post your question in English.
Thank you for that
Best regards,
BasilisHi,
Accessing the page – can i ask the content is added trough a doucument like word?
Best regards,
BasilisHi,
We are afraid not till now.
We have been working hard on the new version 4.1 which was out today, so anything else will come after.
I will do forward it again and will do let you know if there is anything else we can do.Best regards,
BasilisHi,
So it is fixed, you have no problems?
Best regards,
BasilisHi,
The new version will be released inside the week.
Thank you for your patience and understandingBest regards,
BasilisJuly 10, 2017 at 11:33 pm in reply to: Problem with anchor links and scrollTop animation in Firefox #819036Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Can you replace the files through FTP and let us know if the issue is been solved please?
Thank you
Best regards,
BasilisHi,
Cna you show us a screenshot of the google console?
Best regards,
BasilisJuly 10, 2017 at 11:28 pm in reply to: How to make video slider full screen and mobile responsive? #819032Hi,
Yes, it is possible.
Scrolling has a different class also on the menu, so you can use that to re-align the menu properly.Best regards,
BasilisJuly 10, 2017 at 11:28 pm in reply to: Can not add variation or attribute to product. Site hangs. #819031Hi,
Actually, that is a known issue.
It is not variations but it hangs because of a small issue on Enfold.
Our development team has already solved on the new version so it should be OK 100%, from whta I check on github.
We will update again for the problem.Best regards,
BasilisHi,
Ευχαριστούμε πολύ για το Update!
Best regards,
BasilisHi,
We are happy for letting us know!
Please post any reply for us.Best regards,
BasilisJuly 10, 2017 at 11:23 pm in reply to: how create a woocommerce product programmatically with advanced layout enabled? #819023Hey pesseba,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Please take a look here
On how to enable a custom post type.
Now, based on the rest of the questions, they are not possible on the theme by default we are afriadBest regards,
BasilisHi,
Please disable that Spanish option, so we can be able to help you out with the problem please.
Thank you
Best regards,
BasilisJuly 10, 2017 at 10:51 pm in reply to: Contact Form Submit Button Google Analytics Goal Tracking #819013Hi,
I followed the discussion and while Nikko tried to help as much as possible, I think you would need someone who knows exactly what and how they are doing it
It is better to consider hire a freelancer to help you out, as your request is really specific and it would be better to get some reall help for it.Thank you for your understanding
Best regards,
BasilisHi,
Yes, I can see the problem.
From what I guess, equal size of columns is not possible to be the same, when there is a sidebar.
That is why it brakes for you, as sidebar has a different HTML inside which create those issues.Best regards,
BasilisHi,
There is no way to do the CHMOD from child theme, we are sorry to say that.
Best regards,
BasilisHi,
When I loaded the site first time, they also not loaded for me, then the site redirected and loaded a language based URL.
The problem is there somewere and you need to search for that!
Best regards,
Basilis -
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