Page 298 – Support | Kriesi.at – Premium WordPress Themes

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July 16, 2017 at 9:17 pm in reply to: Duplicate ids on mobile menu #822173

Basilis
Inactive Moderator

Hi,

I can see the site – and the feedback asked.
For us, to improve Enfold with those, we would need to have access, provide to Kriesi so he can do some tests, document what is wrong and go ahead if possible to make the theme better.
Is it possible to supply that for us?

Best regards,
Basilis

July 15, 2017 at 8:05 pm in reply to: Add more columns to Partner/Logo Element #821804

Basilis
Inactive Moderator

Hi,

Config template builder cant change from child theme, as it is the core functions of our theme we are afraid.
You do need to do the changes – then you will have to keep a backup of your changes and apply them every time.

Best regards,
Basilis

July 13, 2017 at 10:03 pm in reply to: sidebars missing #820820

Basilis
Inactive Moderator

Hey Dom,

If you go to Appearance -> Widgets you can see your sidebars or create any custom sidebars also if you want to.

Best regards,
Basilis

July 13, 2017 at 10:01 pm in reply to: Search form placeholder behavior differs in alternate language #820817

Basilis
Inactive Moderator

Hey Julie,

How you translated?
Have you used any plugin or you did it manually?

Best regards,
Basilis

July 13, 2017 at 9:59 pm in reply to: How to set sticky-bar relative #820814

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 13, 2017 at 9:59 pm in reply to: Burger Menu appears on all screen sizes and unable to edit #820813

Basilis
Inactive Moderator

Hi,

You are ruing an old version of Enfold.
Please update and let us know if that would fix your issue.

Thank you

Best regards,
Basilis

July 13, 2017 at 9:57 pm in reply to: Woocommerce: no productlist, wrong font #820812

Basilis
Inactive Moderator

Hi,

The fonts when viewing the web site on Debuger seems to be controlled from something else and not our theme options
Could you please disable all pluygins and any cache and try?

Best regards,
Basilis

July 13, 2017 at 9:46 pm in reply to: Use Avia Slideshow Shortcodes with external images #820806

Basilis
Inactive Moderator

Hi,

Just upload it to the media gallery and take the ID from there, which would help you finish it.

Best regards,
Basilis

July 13, 2017 at 9:44 pm in reply to: mobile menu to the left #820804

Basilis
Inactive Moderator

Hey dondela,

Do you want the RTL version of the menu? Or just want to place the burger to the other side?

Best regards,
Basilis

July 13, 2017 at 9:38 pm in reply to: Color Section Background Video – Un Mute / Activate Sound #820799

Basilis
Inactive Moderator

Hi,

Because of the live preview, that is a functionality removed I guess.
We will do ask Kriesi to see if it is related on that so we can be sure!

Best regards,
Basilis

July 13, 2017 at 9:35 pm in reply to: Tab Section with 2/5 & 3/5 column on mobile devices #820788

Basilis
Inactive Moderator

Hey maikkuszynski,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 13, 2017 at 9:35 pm in reply to: google map wont fetch coordinates #820787

Basilis
Inactive Moderator

Hey Uroš,

The domain has to be added without http:// on the google console please.

Best regards,
Basilis

July 13, 2017 at 9:17 pm in reply to: Content Element > Icon > How can I align a few icons side by side? #820781

Basilis
Inactive Moderator

Hi,

Please feel free to let us know if there is anything else we can do for you.

Thank you very much

Best regards,
Basilis

July 13, 2017 at 9:16 pm in reply to: Tab Section not working #820779

Basilis
Inactive Moderator

Hi,

Happy you got it short out.
We appreciate for letting us know.

Thank you very much

Best regards,
Basilis

July 13, 2017 at 9:15 pm in reply to: Strange Formating of The Events Calendar Pro Entries in Enfold Site #820778

Basilis
Inactive Moderator

Hi,

You are lost. There is no reply at all, because the modifications of those, do require a lot of modifications from us to make it work and we do not support it based on our support policy.
You can always consider to hire someone to help you out with the project.

Best regards,
Basilis

July 12, 2017 at 11:07 pm in reply to: masonry cropped images #820255

Basilis
Inactive Moderator

Hi,

Please take a look at the plugin here

Simple Image Sizes

and let us know if that one is fixing your issues.

Thank you

Best regards,
Basilis

July 12, 2017 at 11:04 pm in reply to: Html code on specific pages broken #820254

Basilis
Inactive Moderator

Hi,

Yes, it is because of the usage of copying the elements and not striping our the not need html tags

Best regards,
Basilis

July 12, 2017 at 11:04 pm in reply to: Make MailChimp form appear above footer in all pages. #820253

Basilis
Inactive Moderator

Hi,

Widgets area lready there, you can check them from Appearance -> Widgets.
Footer has already widgets there.

Best regards,
Basilis

July 12, 2017 at 11:03 pm in reply to: PredictWind embed on WP Enfold site #820252

Basilis
Inactive Moderator

Hey YCreative,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

July 12, 2017 at 10:59 pm in reply to: How to change the spacing between the thumbnails on the shop site? #820251

Basilis
Inactive Moderator

Hi,

Any example of those entries, so we can define better the issue?

Best regards,
Basilis

July 12, 2017 at 10:56 pm in reply to: WPML and tab content Incompatibility #820250

Basilis
Inactive Moderator

Hey mingusme,

Have you updated Enfold to latest version?
We do fix most of those issues, would be happy to know.

Thank you

Best regards,
Basilis

July 12, 2017 at 10:47 pm in reply to: Blog post, advanced editor and "featured image + title" section #820246

Basilis
Inactive Moderator

Hi,

We do not have such option right now at least.
You can always use a plugin that generates shortcodes based on a post, and use those into Advanced Layout Builder, so you can generate the post as per the design you want

Best regards,
Basilis

July 12, 2017 at 10:36 pm in reply to: Integration of a different EmailService then Mailchimp #820244

Basilis
Inactive Moderator

Hi,

No, that is not possible withou modifications.
Better is to use a Third Party plugin for that process.

Thank you

Best regards,
Basilis

July 12, 2017 at 10:35 pm in reply to: Tab Section aligment #820243

Basilis
Inactive Moderator

Hi,

We can not add to
themes/enfold/css/custom.css

if we do not have FTP Access also please.

Best regards,
Basilis

July 12, 2017 at 10:19 pm in reply to: Major Firefox errors with images in 1/4 rows #820241

Basilis
Inactive Moderator

Hey raisonbrands,

Please update Enfold to it latest version and let us know if that will solve your issue.

Thank you very much for your patience

Best regards,
Basilis

July 12, 2017 at 9:57 pm in reply to: WOOCOMMERCE product quantity #820237

Basilis
Inactive Moderator

Hi,

Can you please update to the latest Enfold Version and let us know if the issues is fixed?
Thank you

Best regards,
Basilis

July 12, 2017 at 9:57 pm in reply to: Color section background image is not responsive? #820236

Basilis
Inactive Moderator

Hi,

I am sorry but we can not.
That would require a lot more steps to debug the error.
Please find a solution and we will be more than happy to help with the theme.

Best regards,
Basilis

July 12, 2017 at 9:56 pm in reply to: 'You May Also Like' at bottom of posts displaying same post! #820235

Basilis
Inactive Moderator

Hi,

It isn ot possible to exclude the current post, only if you change the ordering to be ASC instead of desc.
Else, you would need to duplicate the element through a child theme and custom code the query, to get the current post and then remove it.
There is nothing else that can work on that we are afraid.

Best regards,
Basilis

July 11, 2017 at 11:12 pm in reply to: How to add a custom CSS class to icons? #819694

Basilis
Inactive Moderator

Hey Chris,

Can you please show us an example of what you need to do, I am sorry but it is not clear enougj

Best regards,
Basilis

July 11, 2017 at 11:11 pm in reply to: Color Section Bug #819693

Basilis
Inactive Moderator

Hi,

We are not sure we can re-produce the issue.
At least I could not on my installation to find our where the problem is.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 8,911 through 8,940 (of 17,695 total)

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