Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 11, 2017 at 3:07 pm #819399
    vartgraphic

    I have a problem with the quantity of the product, it does not add me to the cart, it tells me the size format is wrong.

    July 11, 2017 at 3:48 pm #819456
    Victoria

    Hey vartgraphic,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 11, 2017 at 3:48 pm #819457
    Victoria

    Hey vartgraphic,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 11, 2017 at 4:03 pm #819470
    vartgraphic

    ok

    July 12, 2017 at 11:46 am #819935
    vartgraphic

    do you have a news??? because i have the same problem in 2 websites.

    thankyou.
    V.

    July 12, 2017 at 9:57 pm #820237
    Basilis

    Hi,

    Can you please update to the latest Enfold Version and let us know if the issues is fixed?
    Thank you

    Best regards,
    Basilis

    July 12, 2017 at 10:10 pm #820240
    vartgraphic

    I have already upgraded, but the problem has remained.

    July 13, 2017 at 9:21 am #820407
    John Torvik

    Hi,

    Could you check if this is a plugin conflict disabling all the plugins?

    Best regards,
    John Torvik

    July 14, 2017 at 11:18 am #821108
    vartgraphic

    yes….the problewm is a old plugin.

    thanks.

    July 14, 2017 at 5:35 pm #821309
    Sarah

    We’re glad that you found the problem! :)

    Do you still need further help with this topic?

    Best regards,
    Sarah

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