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Hi,
You should go to Enfold theme options > General Settings > Responsive Layout to change the width of the layout
Best regards,
BasilisHey Zain,
We have support on all time frames.
Can you please register and open a ticket, as if it is as a Presale, it can be missed as we can not validate purchase numbersBest regards,
BasilisHey npmcgrew,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
It might be, as the menu-item-3100 changes, so you would need to replace with a different number based on menu itemn,
Best regards,
BasilisHey Jonah,
From what you describe our theme Enfold will be the best option for your right now.
It will help you to create something really easy especially as it implements the Advanced Layout Builder which is one of the best tools we that exist right now on the marketplaces.Best regards,
BasilisHi,
The release will be published soon, as there are many changes and fixes that Kriesi is working at.
The solution that Victoria suggested does work for now, as we have implemented for other users also.Best regards,
BasilisHi,
Feel free to let us know if there is more stuff you need help.
Thank you
Best regards,
BasilisSeptember 7, 2017 at 10:48 pm in reply to: Mobile Menu / Burger Menu on Apple Devices / Smart Mobile after update #849299Hey michaellausser,
What is your web site URL?
Do u have a child theme with edits on header.php?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Yeap, it works for images also
You can replace with an image, I have done it before. Content can be everything!Thank you
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey dee804203,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 7, 2017 at 9:41 pm in reply to: View cart & checkout link on Shopping Cart Icon in header not working #849259Hi,
Please go to Dashboard -> Settings -> Permalinks
and from there select the custom and press save.That will solve the issue most probably
Best regards,
BasilisHey Claraluno,
This will change the active menu item font color:
.current_page_item a { color:#000!important; }This will change the active menu item background:
.current_page_item a { background:gold!important; }combine and use the below code like this
.current_page_item a { color:#000!important; background:gold!important; }Best regards,
BasilisSeptember 7, 2017 at 9:39 pm in reply to: Add Google event tracking code to Proceed To Paypal button #849256Hey pameladavid,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
The page id is located at the body of the pages
https://www.ostraining.com/blog/wordpress/how-to-find-the-page-id-in-wordpress/The function file goes at the functions.php file, but you also need to create a child theme, so it will not be lost when updating theme.
Best regards,
BasilisHi,
I can see it is fixed?
https://s.nimbus.everhelper.me/share/1105993/y2lz49omr1dob8b09xr5Best regards,
BasilisHi,
That is normal.
You are loading some Ajax calls and WordPress query.
it is normal that it is slow.
But – we can not help to optimize.
The query cache also depends on multiple things.We would suggest to hire someone who will be able to help you further.
Best regards,
BasilisHi,
You should remove them.
There is not a solution right now, as WPML has changed some stuff ( for better on their view and it was for better, but we have to work out compatibility ).
We appreciate your patienceBest regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisSeptember 7, 2017 at 9:05 pm in reply to: Incompatibility with Woocommerce Dynamic Pricing plugin #849228Hi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisSeptember 6, 2017 at 10:14 pm in reply to: WordPress- AND FTP-Account needed for best support? #848866Hi,
Thank you for letting us know, we do appreciate that.
Best regards,
BasilisHi,
You can use a page like
https://www.diffchecker.com/Import the JSON files and check what the issue is!
Best regards,
BasilisHi,
We do not have something for that.
The compatibility with 3rd party plugins it is responsibility of the Plugin authors.We hope you understand.
Best regards,
BasilisHi,
Yes – that is a known issue.
There will be an update that is reflected with the WooCommerce version on the next version of our theme.
We appreciate for your patience and understandkingBest regards,
BasilisSeptember 6, 2017 at 9:50 pm in reply to: Font change without any changes made to the website #848851Hey vonwelzen,
I am sorry but I could not understand the issue.
If the font has been removed, why not change the font from the Theme Settings?Best regards,
BasilisSeptember 6, 2017 at 9:48 pm in reply to: Home Page on Mobile Full Width Slider Covered by Menu #848850Hi,
Yes please that would be helpful.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisSeptember 5, 2017 at 10:47 pm in reply to: WooCommerce + Yoast error and a problem with special heading preview handling #848362Hi,
Can you please contact the Yoast support and lets see how they can help us please?
Thank you
Best regards,
Basilis -
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