WordPress- AND FTP-Account needed for best support?

Tagged: account, Admin, support

Viewing 6 posts - 1 through 6 (of 6 total)

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September 4, 2017 at 11:59 am #847681

Dataplus_gmbh
Participant

Hi Enfold-Team.
Due to a question/problem with the shopsidebars using the Woocommerce-plugin, I wanted to ask you, if you normally need FTP-Access to the server or is it also possible for you to see the code with a temporary Admin-Wordpress-Login only?

Sorry for the noob-question (as a actual print-mediadesgner I´m still learning:-)

Thanks and greetings
Manuel

September 4, 2017 at 4:49 pm #847817

Mike
Moderator

Hey Manuel,
Typically WP admin login will enough, but sometimes FTP access will help as some files can’t be accessed though WP.

Best regards,
Mike

September 5, 2017 at 8:20 am #847996

Dataplus_gmbh
Participant

Hi Mike.

Thanks for your reply. :-)

Greetings
Manuel

September 5, 2017 at 10:55 am #848032

Mike
Moderator

Hi,
Is there anything else we can help with, or shall we close this?

Best regards,
Mike

September 5, 2017 at 11:07 am #848039

Dataplus_gmbh
Participant

Sorry – this thread can be closed, please.
I´ll post my question to the mentioned topic in a seperate thread.

Thank you und greetings
Manuel

September 6, 2017 at 10:14 pm #848866

Basilis
Inactive Moderator

Hi,

Thank you for letting us know, we do appreciate that.

Best regards,
Basilis
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Viewing 6 posts - 1 through 6 (of 6 total)

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