Forum Replies Created
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AuthorPosts
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Hey bcdcosmetici99,
We are afraid that it is not possible to modify the tag pages no.
To edit them you would need to edit the HTML file of the archive file.Best regards,
BasilisFebruary 2, 2018 at 9:40 pm in reply to: upgrade to enfold version 4.2.2 stopped Blog Post short-code working #907060Hi,
Before we login – we would like to ask if you have followed basic steps
1. Re-create the page as a test
2. Disabled plugins, activated and worked or not?Can you plaease give us as much details as possible of debuging steps you followed, so we can know?
Best regards,
BasilisHey Gerhard,
Can you please define what part is to be wrong?
https://screenshots.firefox.com/gu66bEogKDcSzUjA/www.e-marke.atBest regards,
BasilisHey Bvff,
Please switch back to the main Enfold Theme, so you can work.
If you want us to make a child theme for you, please provide us with admin details and ftp and we will make it work.Thank you
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey Anne-lys87,
Please add the following CSS
.av-image-caption-overlay-center p:first-child { margin-top: 280px !important; }
Let us know if that would work out for you.
Best regards,
BasilisHey OKEI,
Please add the following CSS
.main_color li { color: #000 !important; font-weight: bold !important; }
and it should make both work fine! :)
Thank you!
Best regards,
BasilisFebruary 2, 2018 at 8:49 pm in reply to: Slider button going down the screen in mobile devices #907037Hi,
No worries.
here is how to use media queries
https://developer.mozilla.org/en-US/docs/Web/CSS/Media_Queries/Using_media_queriesso you can modify the logo.
YOu can always also change the logo for mobile usageso you can load a smaller one for mobile! ;-)
If that does not work, you can always consider hire someone who would be able to help you better!Best regards,
BasilisHi,
The password protected post is supposed to be removed from the grids and not be visible – our behavour is coded properly.
If you want to add into WordPress loop private / password protected posts, you would need to modify the Mansory element to support that.Best regards,
BasilisHi,
Please go to your WordPress settings under Dashboard -> Settings and if you change the date form there, it will change at the theme also.,
Thank you
Best regards,
BasilisHi,
The zip of the file is generated from ThemeForest and not us.
We just yplaod different zip files and themeforest is creating the packed version, so the problem is from them and not us.To make it sure for you – there is NO VIRUS at all, as the files are hosted on Amazon WS which makes sure that nothing malware related is inside.
Best regards,
BasilisHi,
I can see that you have an animation at the settings, which applies to them so that is why it does take time to load.
Best regards,
BasilisFebruary 2, 2018 at 8:41 pm in reply to: Possible to make the default separator 50 px whitespace? #907025Hey goldengate415,
Yea, you could edit the functionality of the shortcode if you load it from the child theme and apply some new ” default settings ” to it – or even make your own element.
Those are the solutions to make it work.Best regards,
BasilisHi,
It is possible, but it requires a lot of modifications to make it work and some more information applied to the buttons.
We would suggest to hire someone, who would be able to help you a lot more with the issue as that is outside our support policy.We hope you do understand
Best regards,
BasilisHi,
There will be no parallax at all, as we have complete removed it.
It just resizes, I loaded on my iOS device and I can see it loading fine.Best regards,
BasilisFebruary 2, 2018 at 8:38 pm in reply to: Read More line in blog post article seems to be ignored #907021Hi,
You need to modify the object, by modifying the template and edit it.
if you do not know how to do it, the best option is to hire someone so they cna help you with it.Best regards,
BasilisHi,
As it seems ( because of migration ) the issue is on the hosting provider and blocking something that Enfold is using to execute ( and most probably in the usage of ALB ).
We would appreciate to provide more assistance from the hosting provider, it could be really helpful.Best regards,
BasilisHey Pete66,
1. To have separate lightbox on the same page, you`ll need to use different lightbox libraries. Follow an example:
You can create a lightbox with this plugin: https://wordpress.org/plugins/lightbox-popup/ and apply it on the page. After, I can create another lightbox with this plugin: https://wordpress.org/plugins/responsive-lightbox/
Now, is possible to have two different lightbox on the same page.
2. That is not possible without some customization I am afraid at all..
Best regards,
BasilisFebruary 2, 2018 at 8:10 pm in reply to: 4.2.2 Tab Section + Accordion height doesn't adapt content height #906995Hey!
I would like to inform you that our development team has figured out a solution and they are going to publish it live!
We appreciate your patience and we are going to release it soon.Thank you very much
Best regards,
BasilisHi,
Yes we agree!
It is something that our developers are working to fix it as an issue!Thank you very much for your understanding
Best regards,
BasilisFebruary 2, 2018 at 8:07 pm in reply to: Changed productdescription after update Enfold 4.2.2 #906992Hey harbouwnl,
Are you on latest WooCommerce version?
Please make sure that you run the latest it should fix those issuesBest regards,
BasilisHi,
How can we see it so we can be able to help you please?
Best regards,
BasilisFebruary 2, 2018 at 8:06 pm in reply to: No table in mobile version & google maps doesn't work #906989Hi,
After checking more, it seems that it gets missed after some time.
The issue is that your API key for some reason is not correct.Please check documentation
Best regards,
BasilisFebruary 2, 2018 at 8:05 pm in reply to: Size of Youtube Scripts – Performance – PageSpeed algo. change in Jul.2018 #906988Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisFebruary 1, 2018 at 11:12 pm in reply to: Fullwidth Easy Slider -change the black border to different color (video slide) #906518Hey adishlomy,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Thank you for letting us know.
Best regards,
BasilisHey lorebcn,
Can you show us a web site similar to that, so we can check if it is possible to be done and how?
We will make sure to help you as much as possible.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Please create an additional ticket, where you list your web site, so we can be able to re view it please.
Thank you
Best regards,
BasilisFebruary 1, 2018 at 11:05 pm in reply to: Seem to be having various issues with the Avia Editor #906509Hi,
That is not supported.
Please ask them to update to php ver 7.0+, which is what WordPress Supports.Thank you
Best regards,
Basilis -
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