Hi,

We have forwar the issue to our developers and we will do see if it is something that comes up because of us.

thank you very much

Best regards,
Basilis

Hi,

Can we please have backend access to your Installation?”

Thank you

Best regards,
Basilis

Hi,

I checked the source of the code and it seems that you have added the adds multiple times, that is why you see those dots.

Best regards,
Basilis

Hi,

Using so much HTML to the page, yes it can make it a mess we are afraid…

Best regards,
Basilis

Hi,

It is possible – but would require some extra work on coding.
https://stackoverflow.com/questions/39407605/serve-different-content-for-a-mobile-device-than-desktop

Take a look here, how it can be achieved most probably.
So you need to load as HTML and then load the video from JS.

If you need more help to do something like that, consider to hire someone to help you out.

Best regards,
Basilis

Hi,

Take a look here

it should help you out! :)

Best regards,
Basilis

Hey dimitrilpc,

Defining a higher memory limit in WordPress and if possible increasing the memory on the hosting server should resolve this issue.

To increase the WordPress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
Make sure to check the option “Download and import file attachments” while importing.

Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

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Best regards,
Basilis

Hey thatcommsguy,

If you switch your main theme to Enfold ( so not child theme ) does it work if you use the Events?

Best regards,
Basilis

Hi,

I take not found issue when I load the page.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hey condonpb,

We have forward the messages to our developers.
Version update is out at Enfold which you can use it.

Best regards,
Basilis

Hi,

That would require to create a child theme and modify the page templates.
I suppose that if there is no knowledge on that, it is better to consider hire someone who would be able
to help you out with the customization.

Best regards,
Basilis

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

The issue will be solved on the upcoming version from us!
Do not worry at all, we appreciate your patience.

Best regards,
Basilis

Hi,

Can you, as it is a live version, create a staging area and do those changes there?
So we can be able to find solutions the easiest way.

Best regards,
Basilis