Forum Replies Created
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AuthorPosts
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Hey stefan,
Why not enable the filters on the portfolios, can u tell us?
Best regards,
BasilisHey txemae,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Jan,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Have you contacted the hosting provider as jordan asked?
Best regards,
BasilisHey 007sebinator,
Please take a look here
https://kriesi.at/support/topic/slow-or-stop-animation-on-icon/let us know if it works out for you.
Best regards,
BasilisFebruary 21, 2018 at 9:01 pm in reply to: When I do a import with WP All Import, posts don't get imported in Avia builder #915700Hey jurgen1979,
I you enable ALB and save once, then ALB should be loaded by default.
That is how WordPress functionality is working, not something we can do.
Best regards,
BasilisHi,
Yes, that is pagination but not Text Pagination.
If you want to brake one page to multiple paginated for the same page text, you need an other way of functionality so it can be achived.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
There is an update on Enfold tomorrow, where we have included some fixes to the mansory gallery that was creating bugs like that.
Can you test and let us know if that worked out?Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey maaike,
The height is basically based on the video.
Even if we make it smaller with CSS, you will actually cut the size of the height, but you will hide the video not cut the height of the video.Best case scenario is to make the video smaller ( that will also help you with loading speed on site )
Best regards,
BasilisHi,
Please follow the Guide Victoria has provided and if you stuck somewhere we will be happy to help more.
But you need to start, as doing it from zero is not part of our support policy :)Thank you very much
Best regards,
BasilisHi,
We are releasing a new version where we will include our own minifying :)
Until then, you can always use Autoptimise, it does work.Best regards,
BasilisHi,
yes, add before the classes that victoria provided, the .home
.home .container .av-content-small.units { width: 100%; }Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey bonsaimedia,
Yes it is possible!
You can consider hire someone if you need help with that.Let us know if you need something else from us.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
It says that the user does not exist when trying to login.
Could you please try that again for us?Best regards,
BasilisHi,
You can add them to php.ini or to htaccess or ask the hosting company to help, as different hostings have different installation phases.
Best regards,
BasilisHi,
Yes it is possible.
here is how you can add an image based on the URL / ID of youtube.Each YouTube video has 4 generated images. They are predictably formatted as follows:
https://img.youtube.com/vi/
/0.jpg
https://img.youtube.com/vi//1.jpg
https://img.youtube.com/vi//2.jpg
https://img.youtube.com/vi//3.jpg The first one in the list is a full size image and others are thumbnail images. The default thumbnail image (ie. one of 1.jpg, 2.jpg, 3.jpg) is:
https://img.youtube.com/vi/
/default.jpg For the high quality version of the thumbnail use a url similar to this:
https://img.youtube.com/vi/
/hqdefault.jpg There is also a medium quality version of the thumbnail, using a url similar to the HQ:
https://img.youtube.com/vi/
/mqdefault.jpg For the standard definition version of the thumbnail, use a url similar to this:
https://img.youtube.com/vi/
/sddefault.jpg For the maximum resolution version of the thumbnail use a url similar to this:
https://img.youtube.com/vi/
/maxresdefault.jpg All of the above urls are available over http too. Additionally, the slightly shorter hostname i3.ytimg.com works in place of img.youtube.com in the example urls above.
Alternatively, you can use the YouTube Data API (v3) to get thumbnail images.
Best regards,
BasilisHi,
If we cant see we cant help we are afraid.
You can either play with the settings to see which setting is missaligned, else we cant play with the imagination we are afraid.
If you push live we will be able to check and help faster, we promise :)Best regards,
BasilisHi,
I load the site on Ipad and I can see the menu links there.
Sorry if I did not understood right – but you mean the menu links right?Best regards,
BasilisHi,
Can you link us to your server phpinfo please?
Best regards,
BasilisFebruary 21, 2018 at 8:33 pm in reply to: Self hosted video background in color section and Enfold 4.2.3 #915669Hi,
The issue is been caused because of your configuration of WPCache.
IF you configure it right ( or even disable it ) it will fix all the issues.Best regards,
BasilisHi,
We just published on so if Envato is not pushing the update ( it happens ) you can always update manually through FTP.
Best regards,
BasilisHey ythhj,
If you are using the ALB you can create a column and in that column load a widgetized area and include any widgets you want.
That would work.
Best regards,
BasilisHi,
We are not sure if there will be a fix on that and if yes – when.
We have forward the issue to our developers for you although.Best regards,
BasilisFebruary 21, 2018 at 8:26 pm in reply to: Layout modifications on post category pages | Masonry Gallery #915661Hi,
Please take a look here
http://product.lmtgmbh.de/kategorie/innenleuchten/
page returns 404 error.Best regards,
BasilisHi,
I loaded your site and searched for a toggle ( please give exact page if I am wrong )
and here how we see with no space
https://screenshots.firefox.com/F8oAaj5HnnZEL5cw/cimop.comBest regards,
Basilis -
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