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Hi,
Could you please disable your cache so we can be able to review everything properly?
Best regards,
BasilisHi,
Please understand that we go through all issues and we keep a sequence.
We do try to help everyone but we have a timeframe of 24 – 48h.
I would suggest also that as you are a design agency, please create a staging so you can be able to control the updates.
in the meantime, I need to allow us to disable plugins even as they will be random, so we can try debug the problem.Best regards,
BasilisHi,
Yes, even if you google it, you can see that it does require a huge editing to make it work.
You need to go through all the post types so they can be visible.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Sorry I removed the credentials from the post and I didnt saved ( so they are not public ) can you please add them on the private area?
Thank you
Best regards,
BasilisHi,
Please take a look here
https://kriesi.at/support/topic/change-responsive-minimum-width/on what you need to use and how to use it.
Let us know if you need further help.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey denisj77,
Please try add:
.simple-weather {
width: 100% !important;
}And let us know if it works.
Best regards,
BasilisHey pddcoms,
Can we please check also your web site, so we can be able to help you out?
Best regards,
BasilisHey davidmartinserrano,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey brilliantbluedesigns,
We guess something on your code broke the things.
We need access to the site, but if there is a lot of custom work, we will not be able to help and you would need to hire someone
But still, please send us over the site for review.Best regards,
BasilisHey fionayoung,
Emails do not work through WordPress, but from your server.
Pelase ask your hosting company.Let us know if there is something we can do to help you out with our theme.
Best regards,
BasilisHey vegaspro,
Because your section on ALB is full width, so it does push the sidebar below.
Best regards,
BasilisHi,
You need to remove the password protect section on the site, so we can be able to login
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey jonna_gaertner,
You would need to use a plugin that cna allow you to re-order things so you can be able to use them properly.
Thank you
Best regards,
BasilisHey Melody Sharp,
We are afraid there is not something we can do, but you would need to buy a license for the theme, so you can run all the updates.
Thank you for your understanding.
Best regards,
BasilisHey jonna_gaertner,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey brunolabi,
Cna you please try explain more or better what you want to do?I
I am afraid we cant help at all like that.Best regards,
BasilisHey AlfredoS,
Please try the following plugin
and let us know if that would wokr for you,.
Best regards,
BasilisHey davidmartinserrano,
That is not something we can help you we are afraid.
Google will pick if they want or not to display the data.You can try something like the following
https://searchenginewatch.com/sew/how-to/2430604/how-do-i-get-sitelinks-to-appear-in-my-site-s-search-resultsbut again not sure if that will work.
Best regards,
BasilisHi,
an you please disable all the cache and try?
It seems you updated but you need to re-generate everything.Thank you
Best regards,
BasilisHey awjensen,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Basilis
