Forum Replies Created
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AuthorPosts
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February 28, 2018 at 8:38 pm in reply to: Fallback for accordion slider – no entry in portfolio category #919259
Hi,
We much appreciate that! :)
Best regards,
BasilisHi,
Thank you very much for that analysis!
We much appreciateBest regards,
BasilisHi,
Let us know if what Pete suggested works out for you.
Best regards,
BasilisHi,
Can you please create your own ticket so we can check your web site and check also backend details?
Best regards,
BasilisFebruary 28, 2018 at 8:34 pm in reply to: Blog Links and Read More do not redirect correctly #919253Hey brandesigns,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisFebruary 28, 2018 at 8:28 pm in reply to: When publishing: Fatal error: Call to undefined method ShortcodeParser #919251Hey Harald,
Thank you very much for updating us – we much appreciate it.
Best regards,
BasilisHi,
how areyou adding the tracking?
I see a tracking plugin but I do not think that is the one you have used, as that is only targeting Book but nothing on the form class?Best regards,
BasilisHi,
Test that, as we go step by step and we will find the problem in the end.
Best regards,
BasilisFebruary 28, 2018 at 8:24 pm in reply to: Product variation images not working as they should #919248Hi,
Thank you for your kind words!
We will keep update through the change log!Best regards,
BasilisFebruary 28, 2018 at 8:23 pm in reply to: 'Show excerpt in all magazine blog list' with "Read More" link #919247Hi,
Josue asks you to remove the
else {
}have you removed that?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I am afraid that time passed and we couldnt login.
Can you disable till we solve the issue?Best regards,
BasilisFebruary 28, 2018 at 8:21 pm in reply to: Screen dims on clicking thumbnail in Ajax preview window #919243Hey neilc_b,
We are afraid there is no way for what you are asking to change.
It is a function of browsers when sync through Ajaxify data.Best regards,
BasilisFebruary 28, 2018 at 8:19 pm in reply to: Menu/logo sidebar left: widget menu same style like main menu #919241Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
That can happen based on the mail function that we are using.
I have reconfigured WPSMTP for you, let me know if works now, I run a test and I have received it.Best regards,
BasilisHi,
That is strange. So it seems that some other elements are interfering that are on the same page, we would need to check further on that so we can investigate it.
Best regards,
BasilisHi,
Thank you for letting us know.
Best regards,
BasilisHey 100f,
Please take a look here
let us know if it works properly after you try it.
Best regards,
BasilisHey aniesen,
The size has to be 1900×1200 if you want to take all the screen size.
The rest, the bigger you make the better will fit as we resize for each position.Best regards,
BasilisHey netfex,
Not sure that I have understoof what is happening exactly, can you give us some more details please?
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
You need to rename the file or the permalink from your settings.
Best regards,
BasilisFebruary 27, 2018 at 10:28 pm in reply to: Content Element Post slider also render the same post on which post slider added #918680Hey mansoor,
We will provide that to our developers so they can check – but WordPress most of the times work like that because they do not exclude certain posts.
Best regards,
BasilisHey Kingsfield,
1. That is German, that means you have German on your language so not sure how we can help on that.With a google translator: possible conflict / s: forum title form
2. Why it does not work? Can we check it?Best regards,
BasilisHey privatPersonskadeerstatning,
Please take a look here
https://github.com/Basbee/wordpress-extended-content-analysis-yoastand let us know if that would work out for you.
Best regards,
BasilisHey privatPersonskadeerstatning,
We would love to help!
Can we please review the web site although, else how can we? ;-)Best regards,
BasilisHi,
You need to add it to the functions.php file.
Best regards,
BasilisFebruary 27, 2018 at 10:21 pm in reply to: Can't change the background color behind main menu #918675Hi,
No that is controlled from the code of Victoria.
Best regards,
BasilisFebruary 27, 2018 at 10:20 pm in reply to: Fallback for accordion slider – no entry in portfolio category #918674Hey Christoph,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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