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Hi,
You can try take the HTML of the existing section and start deleting things, until you achieve what you are looking to make!
Best regards,
BasilisHi,
That is a bit strange, shouldn’t be happening at all.
Can you show is the page?
Clicking the link Tunnel 3fd1ed44.ngrok.io not foundBest regards,
BasilisHey salesmusat,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
When you create a new page, do you add that page with the custom template and with the translations used?
Best regards,
BasilisHi,
Thank you very much for that, we appreciate it.
Please keep us updated.Best regards,
BasilisHi,
Please add
@media only screen and (max-width: 1024px) { .alignright { display: block; width: 100%; } }Please make sure that you disable Autoptimize also to make sure it works properly.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMarch 22, 2018 at 8:51 pm in reply to: events calendar pro – problem with mouseOver on live page #931625Hey Claudia_Stegfellner,
Yes – while we have pushed some updates that make compatibility with the calendar plugin amazing, we have introduced that small issue.
We will have it fixed really soon!Best regards,
BasilisHi,
I think that the issue is not on layer slider, but I can notice that you have a space on the row that is below, that has a top padding.
Can that be removed maybe?
It should fix the problem.Best regards,
BasilisHi,
Please install the plugin here
and for the featured image of posts, please remove crop.
Let us know if it works out for what you need.
Best regards,
BasilisHi,
I removed your credentials from the post – for security reasons – please create a ticket and add them there.
We also sorry if you feel a bit pissed with the situation, I assure you we make the best to solve the problems.Best regards,
BasilisHi,
Could you please upload a screenshot frm your phone?
Email it and upload it here to the topic please.Thank you
Best regards,
BasilisMarch 21, 2018 at 10:13 pm in reply to: Enfold Advanced Page Builder Not Loading! Latest Enfold v 4.2.6 #930906Hey Ruditrip,
I can see a lot of plugins.
Can we disable all of them so we can try debug the issue?Best regards,
BasilisHi,
We would need it to help further – so if it is any case, please let us know.
Best regards,
BasilisMarch 21, 2018 at 9:57 pm in reply to: Slider navigation in layer slider stops on video slide #930898Hi,
Please install that plugin and use it to search the domain from https:// and replace to http://
if you want to replace them try that one to see if it will fix the problem :)Best regards,
BasilisHi,
Please add the following code
tr:first-child td { }and inside add any background colors, typography etc
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
There it an issue with RTL – yes.
Our developers have a fix and it will be pushed our till the end of the week.Best regards,
BasilisHi,
That seems to be an issue of BuddyPress mostly.
Could you please create a topic for the BuddyPress community?There are not a lot we can do from our side.
Alternativly, you would need to hire someone to code the changes for you.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
You ate using a really old version of Enfold.
Please update it and let us know if issue is fixed.Best regards,
BasilisMarch 21, 2018 at 9:38 pm in reply to: How to change the background color of the contact form? #930884Hi,
#top #main .main_color input[type="text"] { background-color: #f8f8f8 !important; }Should fix it
Best regards,
BasilisHi,
Can you replace the header with that
https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_2_6/header.phpIf I recall correctly – it is the fix.
I can be although wrong as I couldnt find the note – so if not I will ask the team mates, but it has to be that one :)Best regards,
BasilisHi,
Thank you for your patience, while we review it.
Best regards,
BasilisHey wzshop,
Your settings form WooCommerce are not properly
You need to define the short page.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I can see it loading properly – but behind some elements.
I think that the modal is getting pushed and it would require some custom CSS to work properly.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
It can be yes. The things suggested from us are basic.
Could you try contact them again please?Best regards,
BasilisHi,
Yes we are fixing as many of the issues we can as possible!
Appreciate your patience a lot!Best regards,
Basilis -
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