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Hi,
Thank you very much for letting us know – we do appreciate that.
Let us know if there is also something else we can do for you by creating a new ticket.Best regards,
BasilisHi,
Please add the following to your Custom CSS
#socket { position: fixed; bottom: 0; width: 100%; }thank you
Best regards,
BasilisHi,
Yes if you need to change the font, you can make it smaller or bigger by changing the 18px.
Is the code live? I went through all pages and I can see if fine?Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey dmeljon,
It is not so easy – it would require to actually edit the HTML to bring them inside, as there are certain positions for each element.
If you really need that, you would need to consider hire someone who will be able to assist you properly with the issue.Best regards,
BasilisHi,
Can you please disable WP Rocket so we can be able to review the site properly?
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Can you elaborate a bit more what you are talking about?
NOt sure that we can understand the exact info please.Thank you
Best regards,
BasilisHey saschapi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
BasilisHey Rick,
Which iPad are you using, so we can try to check from our side also please?
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHey jorgepavajeau,
Can you please point us which of the posts you followed?
So we can try identify the issue from our side also please?Thank you
Best regards,
BasilisHey nuncer,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.I am not sure what you mean by . but you cant add an .
It is either blank or you need to add a 301 redirect.Please do provide us access so we can check.
Best regards,
BasilisHey newki75,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey newki75,
Here what I see
https://s.nimbus.everhelper.me/share/1578739/l264mpvdzh65xsqqlvk4have you fixed it?
Best regards,
BasilisHey notsirhc,
Can you please login to FTP, delete the htaccess file and try again please?
Thank you
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
That seems to be a plugin of cache as it seems.
You maybe disabled the plugin and it left the code??Best regards,
BasilisHi,
Sure, please change the code as
@media only screen and (max-width:1050px) { .responsive #top .logo { margin-left: auto; margin-right: auto; } .responsive #top #wrap_all .main_menu { top: 5px; right: -10px; } .responsive #top #header_main > .container .main_menu .av-main-nav > li.av-burger-menu-main > a { height: 40px; line-height: 40px; padding-left: 0; } #header .av-hamburger-box { width: 25px; } }and let us know if it works
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey lebenspraxis,
Please review the post here
https://kriesi.at/support/topic/post-meta-information-not-appearing-on-single-post-in-restaurant-theme-in-enfold/It describes all the info for that.
Best regards,
BasilisHey michaelpettersson,
That seems to be an issue from the Plugin.
Could you please contact the plugin developers?Thank you
Best regards,
BasilisHey Trent,
That pagee
http://brightideas.co/nate-bradshaw-interview/seems to be missing completely from the site – can you check? It gives a 404 error.
Best regards,
BasilisHey jleclair87,
You can go ahead
#scroll-top-link.avia_pop_class { opacity: 0.3; visibility: visible; }and try that code – let me know if it works for you!
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Happy we got it short out.
BTW the site is really nice, I would suggest just to make here the one section to go full height
https://s.nimbus.everhelper.me/share/1578720/2gtae1u5baiwgvmiebzvand remove the space between the other two. Then it will look amazing!
Best regards,
BasilisHi,
Not sure how we can help better to be honest if we cant disable so we can test.
Is it easier if you make a staging site, so we can be able to help better?Best regards,
BasilisHey wzshop,
First of all, I am sorry if you fill like that.
I tested the page again, and it is the same issue. You do not have the my-shop page as a shop page, so it cant work.I am sorry, I would love to help more, but the change that I will do will be the same. It has to be that page so the functionality will work.
Best regards,
Basilis
