Forum Replies Created
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Hey austintxch,
Please try delete the old version and then upload the new one.
Do it though FTP and let us know if that worked out for you.Best regards,
BasilisHi,
What describe is something that can happen, 1 out of 50 I suppose.
Enable and disabling the functionality also does not make sense because when using a premium feature, then when going back you cant disable it.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisMay 30, 2018 at 8:55 pm in reply to: how to add the upside down triangle under the full width slider #964492Hey sjwmobile,
Here is a solution on how to achieve something like taht
https://kriesi.at/support/topic/swap-columns-on-mobile/Best regards,
BasilisHi,
I removed all those long error messages form there forum.
Please upload somewhere where we can review properly.
Pastebin could work.Best regards,
BasilisHey finchkelsey,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
There will be a fix into one release, not sure in which one exactly.
Best regards,
BasilisHi,
OK! :)
Best regards,
BasilisHi,
It is possible but you need to modify the search bar, so it does search only into one category.
Here how it works
https://www.wpexplorer.com/limit-wordpress-search/Best regards,
BasilisHey cocoguido2,
Not sure what you mean by blocking.
We have 2 options, one is to accept cookies and the other one is regarding 3rd party codes.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisMay 30, 2018 at 8:13 pm in reply to: Problems with the comment form checkbox – Update Enfold 4.4 #964469Hi,
can we see the page so we an target it properly please?
Best regards,
BasilisHey forde,
Please take a look here
for some of the shortcodes available.
if that works you can always request some more :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
If you create a child theme, you can have the functions.php file inside there and then use the functions.php file inside.
That should make the code load from there :)Let us know if u need more help
Best regards,
BasilisHey lion73,
Both of those, if u need to manage you need to do it manually.
A great solution is for you to just let the users know on your Privacy details and u are done, nothing else is needed :)Best regards,
BasilisMay 30, 2018 at 8:00 pm in reply to: Enfold not GDPR compliant – Video with NoCookie from Youtube impossible #964459Hi,
Yes thank u for the feedback but we already positioned our self regarding that.
Basically you are covered with your Policy, so it is fine.
Best regards,
BasilisMay 29, 2018 at 9:14 pm in reply to: Modal window with privacy and cookie info in German Language? #963943Hey caleyda,
I have asked our team if there is someone who can translate them.
Best regards,
BasilisHi,
Best regards,
BasilisHi,
What is the problem exactly, sorry not sure.
Best regards,
BasilisHi,
WOuld be great if you can post in English for us :)
Best regards,
BasilisHi,
Can you try just edit the page and update it as Ismael said?
Best regards,
BasilisHi,
Sure keep us ypdated if you need something else please! :)
Best regards,
BasilisHey Kurt,
All licensing is been done from Envato, so you can contact those for a different license.
Regarding the event plugin, there is no known issue from what we know!Let u know if there is something else for us.
Best regards,
BasilisMay 29, 2018 at 7:50 pm in reply to: Enfold (running Polylang) doesn't store homepage for other languages in options #963908Hi,
Yes that happens with every of the plugins that can be used for Translations.
IF you need more assistance with the plugin you can always contact the plugin creators for extra help.Best regards,
BasilisHi,
I can see the errors and I googled them and the return was that.
Best regards,
BasilisHey carmen,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Have you tried follow up with the plugin developers regarding it?
Best regards,
Basilis -
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