Page 153 – Support | Kriesi.at – Premium WordPress Themes

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June 15, 2018 at 11:35 pm in reply to: DSGVO – Opt-Out Translation #973455

Basilis
Inactive Moderator

Hi,

We will do check it with our developers and we will cone back to you,

Best regards,
Basilis

June 15, 2018 at 11:30 pm in reply to: Second language, subdomain/errors in URL structure #973452

Basilis
Inactive Moderator

Hi,

Yes can you please remove it?

Best regards,
Basilis

June 15, 2018 at 11:30 pm in reply to: Avia Layout Builder not working properly #973451

Basilis
Inactive Moderator

Hi,

I cant see the code any more have you actually fixed it?

Best regards,
Basilis

June 15, 2018 at 11:26 pm in reply to: resizing problems with tab section #973448

Basilis
Inactive Moderator

Hey the_soundtouchables,

no need to, that simple delays all the replies.
Pelase do not open new tickets for something we are trying to handle.

Best regards,
Basilis

June 15, 2018 at 11:02 pm in reply to: Link to privacy policy without checkbox #973445

Basilis
Inactive Moderator

Hi,

Thank you very much for sharing that, we really appreciate it!

Best regards,
Basilis

June 15, 2018 at 11:01 pm in reply to: Problems with fonts and images on internet explorer #973444

Basilis
Inactive Moderator

Hi,

Thank you for your understanding, we really appreciate it!

Best regards,
Basilis

June 13, 2018 at 11:23 pm in reply to: Credit Photo Team builder #972540

Basilis
Inactive Moderator

Hi,

Please take a look here
https://photodune.net/search/builder%20team?page=1

let us know if that would work.

Best regards,
Basilis

June 13, 2018 at 11:19 pm in reply to: how to flip phone icon box #972539

Basilis
Inactive Moderator

Hi,

Nice idea :)
We will do suggest it over to the development team.

Best regards,
Basilis

June 13, 2018 at 11:18 pm in reply to: Top Menu Height Adjustment #972537

Basilis
Inactive Moderator

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

June 13, 2018 at 11:17 pm in reply to: How to create a pop-up content on button click? #972536

Basilis
Inactive Moderator

Hi,

Please check your link, you have spaces that you need to remove so it can work properly.

Best regards,
Basilis

June 13, 2018 at 11:15 pm in reply to: Purchase code will not work #972535

Basilis
Inactive Moderator

Hey Jody-Ann Thomas,

You would need unfortunately to buy the theme again.
There is no other way or something we can do for you.

Best regards,
Basilis

June 13, 2018 at 11:11 pm in reply to: Blurry product thumbnails in gallery on Product page (woocommerce) #972533

Basilis
Inactive Moderator

Hi,

I converted the images to the basic format they have
https://www.karenwhooley.com/shop

but they still do not work as should.
It seems that the problem is basically because the images are uploaded as blured.

Could you please look at that?

Best regards,
Basilis

June 13, 2018 at 11:09 pm in reply to: Full Screen Slider Image link wont work. #972532

Basilis
Inactive Moderator

Hey Gary,

Can we please see your web site URL?
I am not sure we can work with any other way.

Best regards,
Basilis

June 13, 2018 at 11:06 pm in reply to: Page loading #972530

Basilis
Inactive Moderator

Hey pddcoms,

Here is what I can see
http://nimb.ws/bV7BiK

Let us know if it works now

Best regards,
Basilis

June 13, 2018 at 11:02 pm in reply to: RAW Code Problem – simple-translate-button & simple-translate-panel #972529

Basilis
Inactive Moderator

Hi,

I diged around the issue a little bit and it seems to be from a plugin a conflict.
I tried to reproduce also in my installation and I couldn’t.

Can you disable all plugins leave only enfold and try?

Best regards,
Basilis

June 13, 2018 at 11:01 pm in reply to: Structured data errors #972528

Basilis
Inactive Moderator

Hi,

We have suggested it to our developers and they will do work to get that shorted out soon.
We appreciate your patience while working on it.

Best regards,
Basilis

June 13, 2018 at 11:00 pm in reply to: DSGVO – Opt-Out Translation #972527

Basilis
Inactive Moderator

Hi,

Having multiple languages can be through the lang files only.
We will do suggest to our developers but I am not sure we will have something in an other direction regarding that.

Best regards,
Basilis

June 13, 2018 at 10:49 pm in reply to: LayerSlider – selecting imported fonts #972525

Basilis
Inactive Moderator

Hey Gaso,

Layer Slider is loading the Native Fonts & the Google fonts, not something else.

Best regards,
Basilis

June 13, 2018 at 10:47 pm in reply to: Transparent header is not centered #972524
Basilis
Inactive Moderator
Hey FadingReality,

Please add
```
.html_header_top.html_logo_center .logo {
left: 55% !important;
}
```
Let us know if that works out for you.

Best regards,
Basilis
June 13, 2018 at 10:45 pm in reply to: Edit Themes #972523

Basilis
Inactive Moderator

Hey xuzj,

can you please explain us exactly what you need to do?
Not sure we understand.

Best regards,
Basilis

June 13, 2018 at 10:16 pm in reply to: Second language, subdomain/errors in URL structure #972513

Basilis
Inactive Moderator

Hi,

I still cant login with the htaccess code.

Best regards,
Basilis

June 13, 2018 at 10:15 pm in reply to: Enfold System font settings overriding custom CSS font #972512

Basilis
Inactive Moderator

Hi,

You can just add extra lines of the enqueue and it will make it work out for you.

Best regards,
Basilis

June 13, 2018 at 10:11 pm in reply to: Special Headings Don't Show up when Blog Posts are Emailed #972508

Basilis
Inactive Moderator

Hi,

That is not an issue of our theme we are afraid.
Please consider contact WordPress org support at forums! :)

Best regards,
Basilis

June 13, 2018 at 10:10 pm in reply to: Invitation to get reviewed on SmashingMagazine, Hongkiat, TemplateMonster and 9 other websites #972505

Basilis
Inactive Moderator

Hi,

Thank you for the info.
The idea is amazing BTW, so when this campaign is finished, please update us with the results.!

Best regards,
Basilis

June 13, 2018 at 9:58 pm in reply to: Separators not working #972500

Basilis
Inactive Moderator

Hi,

We cant test from our localhost.

Best regards,
Basilis

June 13, 2018 at 9:56 pm in reply to: DSGVO / GDPR consent for Mailchimp #972497

Basilis
Inactive Moderator

Hi,

We are working on an update that will fix those issues.
We appreciate the patience.

Best regards,
Basilis

June 12, 2018 at 10:42 pm in reply to: Body of FAQ page has turned white? #971934

Basilis
Inactive Moderator

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

June 12, 2018 at 10:40 pm in reply to: Reviews in advanced tab option #971932

Basilis
Inactive Moderator

Hi,

That is a correct behavior, right? If no review, what can it show?

Best regards,
Basilis

June 12, 2018 at 10:40 pm in reply to: Structured Data Error – ImageObject #971931

Basilis
Inactive Moderator

Hi,

ou would need to follow the steps, if that will not work, then please consider hire someone who can help you reproduce the solution.

Best regards,
Basilis

June 12, 2018 at 10:37 pm in reply to: Post shortcodes to elements #971929

Basilis
Inactive Moderator

Hey Kevin,

Unfortunately you cant render a shortcode inside a shortcode it is not so simple at all.
It would require a lot of modifications which is unfortunately outside from our support policy.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 4,561 through 4,590 (of 17,695 total)

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