June 7, 2018 at 6:25 pm #969728
While laying out a new text area on an existing page of my website, something odd happened: a block of code appeared below the text box, and it appears to be html of the text box. However it won’t let me delete it or even move it. This is only happening on one page of my website, see link below. I just updated to the most recent version of Enfold and it didn’t seem to help. Thanks in advance for helping me get to the bottom of this!June 8, 2018 at 9:14 am #970016
Login details are not working, could you check and verify please?
RikardJune 8, 2018 at 6:21 pm #970155June 9, 2018 at 10:05 am #970353
Thanks for that, I can see the problem on that page as well. What code did you add and in which element?
RikardJune 9, 2018 at 4:52 pm #970459
Thank you! I didn’t add any code at all, I only cut and pasted text into a text box, which is why this is so puzzling!June 10, 2018 at 8:03 am #970657
Thanks for the feedback. If you activate debug mode in order to see builder shortcodes, you should be able to remove that manually: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode
Also please post the exact text you are adding on pastebin or similar and link to it here.
RikardJune 14, 2018 at 4:22 am #972594
In response to your question, I’m realizing that I didn’t cut and paste, but was actually typing info into a text box when things went haywire.
I enabled debug mode as you suggested, and I was able to delete the text in the weird boxes, but after saving the page it is back again. The page now loads normally for website visitors but I am unsettled by this recurring issue. Can you help me get rid of that weird field altogether?June 15, 2018 at 11:30 pm #973451June 18, 2018 at 10:41 pm #974513
No, it hasn’t been fixed yet. If you log in and scroll down on the page you will see it. See screenshot below.June 19, 2018 at 7:44 pm #974886
Which element on that page can you not delete?
VictoriaJune 19, 2018 at 9:05 pm #974958
My apologies – I didn’t realize I was looking at code from debug mode. It looks great now, much appreciated. You can mark this as closed.June 20, 2018 at 2:23 pm #975318
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