Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

We need access to the installation so we can check around, not a specific file.
Can you please also update php version?

Best regards,
Basilis

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

Hey cipriana,

I am afraid there is no something we can do for that at all.
Does your hosting provider has a backup?

Best regards,
Basilis

Hi,

We are releasing an update that will have those issues fixed.
We do appreciate the patience.

Best regards,
Basilis

Hi,

Thank you for the feedback.
We will do forward it as should.

Best regards,
Basilis

Hey Underkult,

To help you we need to know, how you tried to add it and when you want to add it – which section.

Best regards,
Basilis

Hey kiki66,

We have upgraded most of our core and we have done updates.
That code you have been adding it and replacing something else – what was that so we can see how it is now?

Best regards,
Basilis

Hi,

If you download it from Envato you can enable the Purchase inside the theme and then register here as a user for us.

Best regards,
Basilis

Hi,

No unfortunately we cant do that.

Best regards,
Basilis

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

Hi,

It can be an issue with the configuration of permitions and php installation of server, it is not just our theme.
Can you in the mean time use something else, until we can push an update? A related Instagram Plugin maybe?

Best regards,
Basilis

Hi,

Have you disabled and cleared the cache when added the code?
Please d and let us know

Best regards,
Basilis

Hi,

Yes, that section does load fine for me for sure…
I checked and I also have the font installed on windows but I do not installed it my self for sure ( I mean, I didnt knew about that font at all )

Best regards,
Basilis

Hi,

The code Ismael provided will go by default to all the slides yes.

Best regards,
Basilis