Hey davidm290,

Can you disable all the cache and then try to see if it still requires resizing?

Best regards,
Basilis

Hi,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hey Kristina875,

Can you please post in English, so it can be easier for us to help you and quicker? :)

Best regards,
Basilis

Hey travisgt67,

Have you enabled billing details on your Google account, so you can see the results?

Best regards,
Basilis

Hey leadmedia1976,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Basilis

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Basilis

Hey CodeSamurai,

Unfortunately there is no wasy way to do it.
Maybe a solution is to design that HTML and then create a shortode that will embed that functionality?

Best regards,
Basilis

Hey spidercreations,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi,

You can also add a 301 redirect on your web site, that will redirect that link to something else ;)

Best regards,
Basilis

Hi,

Hosting provider can help. I already told u about that from the start to ask them to provide you those details.

Best regards,
Basilis

Hi,

The images are not visible, could you please upload somewhere like imgru so we can see them?

Best regards,
Basilis

Hey shanhard,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Please make a different account for us so we ca login and review and see if a setting is missing.
it is just a test for all of us, right? :)

Best regards,
Basilis

Hi,

Thank you for understanding!

Best regards,
Basilis

Hey Nate,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis