Forum Replies Created
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AuthorPosts
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Hey roamingk,
What do you have differences between the 2 web sites? So we can be able to help you define it.
Best regards,
BasilisHey roamingk,
How are you ordering the bar post type?
Best regards,
BasilisDecember 6, 2019 at 10:11 pm in reply to: Text-Block full Height / volle Höhe for Parallax on mobile devices #1163468Hi,
This is not just Enfold but basicaly something that is because of how we have implemented the Parallax Functionality.
We do work on some new things and new demos, so this will get fixed on the near feature.Best regards,
BasilisDecember 6, 2019 at 8:52 pm in reply to: Font Size settings in Screen Options of a Text Block not working #1163455Hey GaWi,
This single post pages have been created with Advanced Layout Builder?
Best regards,
BasilisHi,
Thank you for sharing much appreciated.
Best regards,
BasilisDecember 6, 2019 at 8:49 pm in reply to: WordPress database error Unknown column 'group_id' #1163452Hi,
Do you have a backup of the web site? We would need to do some database maintenance and this might kill the hole web site.
Best regards,
BasilisHi,
Please share your email here and someone will be able to contact you about those customisations :)
Best regards,
BasilisDecember 5, 2019 at 10:27 pm in reply to: Portfolio grid & Ticket button in bottom right corner #1163233Hi,
Yes, it is there! :)
Let me know if more info you require.Best regards,
BasilisDecember 5, 2019 at 10:23 pm in reply to: Two Team Members inside Accordion which is in a 2/3 column moves 1/3 column #1163232Hi,
The shortcode is wrong, there is an open-element somewhere, can you please regenerate it ?
Best regards,
BasilisDecember 5, 2019 at 10:07 pm in reply to: Horizontal Gallery – Lightbox Bildgröße, Originalgröße #1163228Hey Christabel1,
Could you please post in English?
It will be a lot easier for us to understand this please.Best regards,
BasilisDecember 4, 2019 at 11:56 pm in reply to: 2 small problems on my new site: 1 align logo, color burger menu #1162758Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Please bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)Best regards,
BasilisDecember 4, 2019 at 11:49 pm in reply to: Enable Breakpoint on iPad resolution 1024px – CSS solution #1162756Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Closing this one and leaving the discussion over the other ticket :)
Best regards,
BasilisHi,
Yes this was a small mistake on a silent push :)
We will do fix this on the next updates, we are sorry for that.Best regards,
BasilisHey Daniel,
Can we change theme? most probably this look like a CSS issue that hides some of the events or something related to the JS functionality but we can’t find out if we do not change themes.
Best regards,
BasilisHi,
Can you please re-authorize instagram?
Best regards,
BasilisHi,
We are going to publish a new release that does include a lot of those fixes yes.
Best regards,
BasilisHi,
The version right now is higher from the .1 so there is an update that you should be able to find on your dashboard.
Best regards,
BasilisHi,
I loaded the page but I didnt saw the issue so can u show with a screenshot how we should be handling this please?
Best regards,
BasilisHi,
This should be the desktop version. Do you have a portrait issue or is it happening to all the orientations?
Best regards,
BasilisHi,
Can you disable then all the rest of the plugins and check if the issue is still coming?
Best regards,
BasilisHi,
Give me backend details over the private content, I will optimize the site for you as a Christmas Present.
Best regards,
BasilisHey mariokesseler,
We cant help on this, this is not related to Enfold.
Best regards,
BasilisHey schweg33,
Yes you can do this, as long as every installation is a new license.
Best regards,
BasilisHi,
Let us know if you need further assistance.
Best regards,
BasilisHi,
Thank you for letting us know we appreciate it.
Best regards,
BasilisHey niggie_12,
cab you share FTP also for us please?
Also change the details because u have posted them public and move them to only privateBest regards,
BasilisNovember 30, 2019 at 11:56 pm in reply to: WordPress database error Unknown column 'group_id' #1161512Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisNovember 30, 2019 at 11:12 pm in reply to: Usuing the avia page layout builder with wp all import #1161507Hi,
We have not tested this somehow.
maybe you can, but it would require some testing and find out how to use it. For ALB, if you create a page then the page content will be migrated because it includs shortcodes.Best regards,
Basilis -
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