Hey lewinandreilly,

I checked the page on my mobile device, but it’s working totally fine. Can’t see any issues.

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Andy

Hey KK,

I checked your homepage, but can’t find the elements in question. Please always provide us a precise link, cause we need to be able to inspect the elements in question.

Best regards,
Andy

Hi,

please stick to one questions/issue only and feel free to open a new ticket for something else. I checked your ALB and something is wrong when editing image element. Please deactivate all plugins to check if one is causing this issue. If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

maybe you’ll find something in our recommended plugin list: https://kriesi.at/support/topic/recommended-plugins/

Best regards,
Andy

Hi,

without a precise link showing the elements in question we can’t help you.

Best regards,
Andy

Hi,

1.) Try this code:

.av-section-color-overlay-wrap {
height: 550px;
}

and adjust as needed.
2.) Use this code to adjust font size:

.av-special-heading-tag font {
font-size: 37px;
}

and adjust as needed.
3.) About which two different pages are you talking about? I only see one page (s. private content).

Best regards,
Andy

Hey adlbiz,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Andy

Hi,

contact Envato/Themeforest about it. They can help you with it.

Best regards,
Andy

Hi,

are we allowed to import it by ourselves? have in mind that all settings would get overwritten, so basically you might lose your settings.

Best regards,
Andy

Hi,

glad you could fix it! and sorry, that we couldn’t reply earlier. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Andy

Hi,

refer to: https://kriesi.at/support/topic/changing-the-layout-for-post-categories/

Best regards,
Andy

Hi,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

Best regards,
Andy

Hey Jochen,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Andy