Forum Replies Created
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AuthorPosts
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Hi,
if you’re using a 3rd party plugin for your counter, then you need to ask plugin’s author how to translate it, if it’s not available in Loco Translate or Poedit. We have not experience with this plugin.
Best regards,
AndyHi,
alles klar.
Mache gerne ein neues Ticket auf, wenn du wieder eine Frage bezüglich des Themes hast. Wir unterstützen dich gerne.
Gruß,
AndyHi,
I can’t tell you. We need to be able to inspect the website, otherwise we can’t help much.
Best regards,
AndyHey Luisgasser,
wo denn? ich kann es gar nicht sehen. Kannst du bitte einen Screenshot beifügen? nutze imgur.com oder dropbox.
Generell empfehlen wir mit Mailchimp zu arbeiten.
Gruß,
AndyHi,
please open a new ticket for a new question/issue.
Autoplay on mobile is not working due to restrictions of vendors of those devices. You can use a Video Element instead, which you can hide on desktop and display on mobile only.
Tove move header widget use this code:
@media only screen and (max-width: 767px) { .textwidget { position: relative; top: -10px; }}
Best regards,
AndyJanuary 7, 2017 at 1:25 pm in reply to: Fehler! Doppelter Pfeil nach Farb-Sektion und Masonry #730690Hi,
eins nach dem anderen und mache gerne ein neues Ticket für weitere Fragen/Probleme auf.
Das mit dem doppelten Pfeil ist komisch. Kannst du uns bitte Admin Zugang zuschicken, damit wir uns da genauer anschauen können?
Gruß,
AndyJanuary 7, 2017 at 1:15 pm in reply to: Blog pages do not show blog category title nor description #730688Hi,
this is not about Enfold, but about general WordPress behavior. So please refer to general WordPress support about it. If you need help about it, then you could hire a freelance developer for this job: http://kriesi.at/contact/customization
If you want to make a feature request for Kriesi, you can do this here: https://kriesi.at/support/enfold-feature-requests/
Best regards,
AndyHi,
this is what I see when clicking an add to cart button: http://i.imgur.com/WzxU9Vs.png
So please talk about this with WorldPay. Also WooCommerce support may able to help you about this.Your cache functions is still activates, as already mentioned we recommend to deactivate it completely while testing things.
Also you’re using an old version of the theme, please update.
Best regards,
AndyHi,
to adjust space use this code:
#top .av-large-testimonial-slider .avia-testimonial-meta { margin-top: 7px; }
Best regards,
AndyHi,
please always open a new ticket for a new question/issue.
Put your admin access (pw etc.) into private content, otherwise everyone is able to see it.
Use this code:
strong.avia-testimonial-name { font-size: 7px !important; } .avia-testimonial-content { font-size: 10px !important; }
and adjust both as needed.
Best regards,
AndyHi,
at first please update your WordPress.
Best regards,
AndyHi,
better to use separate tickets for different questions.
Try this: http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
Best regards,
AndyHi,
Try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change theentry_without_sidebar
image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.Best regards,
AndyJanuary 6, 2017 at 1:34 pm in reply to: MailChimp – Unsubscribed emails unable to resubscribe #730327Hey davidghicks,
does this happen when you try to do those things manually inside of your mailchimp account too?
Best regards,
AndyJanuary 6, 2017 at 1:32 pm in reply to: Blog entry comments section missing — where did it go? #730326Hi,
does this happen when activating a default WP theme as well?
Ask your host if they’re using any caching on your server and tell them to deactivate it.
However, there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyJanuary 6, 2017 at 1:26 pm in reply to: easy slider and fullwidth easy slider, not showing on IE10/Win8, but OK on IE11 #730324Hey decode,
did you try to clear browser cache and hard refresh a few times? make sure no caching is activated.
Best regards,
AndyJanuary 6, 2017 at 1:25 pm in reply to: /shop/my-account/orders/ = non responsive page tables breaking on mobile phone #730323Hey Erich Nolan,
what I can see is this: http://i.imgur.com/ZOCy2QR.png
which looks fine to me. Would you mind providing a precise link to the site, showing the elements in question? We need to be able to inspect them in order to help :)Best regards,
AndyHi,
you can do this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
This way you can provide your button a unique css class.Hope this helps!
Best regards,
AndyJanuary 6, 2017 at 1:19 pm in reply to: Page and portfolio titles when using side nav layout #730319Hi,
you can do this: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and then put this:
[av_page_title]
into the new created field when editing a page.
Best regards,
AndyHey Uroš,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
AndyHey wdwalrus,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyJanuary 6, 2017 at 1:13 pm in reply to: Enfold: Removing the search magnifying glass and adding in the search field #730314@PRuuPH
Please open your very own ticket about this. Your request has nothing to do with the thread’s topic.Best regards,
AndyHey Sigrid,
leider gibt es keine Lernvideos auf Deutsch. Hier im Forum wäre Deutsch möglich. Updates sind mit enthalten.
Gruß,
AndyHey nokie1,
wir brauchen immer einen präzisen Link und in deinem Fall auch Admin Zugang, um uns das mal genauer anzuschauen. Versuche bitte alle Plugins zu deaktivieren, um zu schauen, ob eines dieses Problem verursacht.
Gruß,
AndyHi,
yes, seems clean and good to me.
Let us know in a new ticket if you have some more questions about our theme. We’re happy to help you out.
Best regards,
AndyHi,
not sure what you mean. I checked your other pages on iPhone screen size and they seem to be totally fine to me.
Best regards,
AndyHi,
go to Enfold->Blog Layout->Single Post Options->Related Entries
and make your settings there.Best regards,
Andy@tinip
Danke dir. Es braucht sicherlich noch eine Weile bis Kriesi einen Fix implementieren und veröffentlichen kann. Danke für eure Geduld.Gruß,
AndyHi,
kannst du uns bitte Admin Zugang schicken? damit wir uns das mal genauer anschauen können.
Gruß,
AndyHi,
please stick to one question/issue only in on ticket and feel free to open new tickets for different questions/issues.
Check this: http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/
If you want to deal with SEO, then check out a plugin like Yoast SEO.
Best regards,
Andy -
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