Forum Replies Created
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Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHey p-inc,
no 100% sure if I get what you mean, but if I get you right, then it won’t be easily possible and you would need to hire a freelance developer for this job or search for a plugin with such a function.
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Have in mind to keep all plugins deactivated while testing everything.
Best regards,
AndyHi,
you need to talk with your host about why they block the default contact forms. If they can’t help you, then you need to use Contact Form 7 and adjust the design as you need it.
Best regards,
AndyHi,
this is nothing we can help you with, as it’s not theme related. Please use our forum to ask about Enfold or other Kriesi themes only. I am sure Google can help you with finding something to reduce your images.
Best regards,
AndyHi,
one thing you need to keep in mind when working with multilanguage plugins is that you need to make all your adjustments for every language you’re using.
By the way we recommend to work with WPML, as it’s fully compatible with Enfold.
If you experience any issues with Polylang, then best to reach Polylang support team about it.
Best regards,
AndyJanuary 31, 2017 at 7:41 pm in reply to: How to force layer slider to appear only as landscape on mobile view #740843Hi,
I can’t see any layerslider on the link you’ve provided. Please provide us a precise one, as we need to inspect the elements in question. You can use media queries inside Custom CSS of your layerslider to make your images behave as you want on specific screen sizes. For more information about media queries check: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyJanuary 31, 2017 at 7:38 pm in reply to: Mega menu hide mobile menu submenu prevents click through to parent item #740842@robertdizdarevic
The child menu items are clickable just fine. Could you already fix it?Best regards,
AndyJanuary 31, 2017 at 7:37 pm in reply to: Upload Fontello Fonts/Icons via FTP? Custom social profile (yelp) #740840Hi,
I think it’s best to talk with your host about this and make uploading via backend work fine.
Best regards,
AndyHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHi,
please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
AndyHi,
remove the code Rikard showed you and your excerpt should display again fine. Deactivate any plugins to see if one is causing this issue.
Best regards,
AndyHi,
1.) when editing your shop page scroll down and look on the right side for “Header visibility and transparency”
2.) About what are you talking about exactly? we need a precise link and a screenshot showing where we should look at on your website.
Best regards,
AndyHi,
alright, let us know if you still need help with this. Also don’t forget to reach Mailchimp Support, as they know how to handle it best.
Best regards,
AndyJanuary 31, 2017 at 3:14 pm in reply to: Limit search results with Relevanssi in Ajax search #740675Hey Max,
no, there is no other solution for it. You can vote for it here: https://kriesi.at/support/enfold-feature-requests/
Otherwise I’m sure there is a plugin out there for you which such functions you need. If not you could always hire a freelance developer for this job: http://kriesi.at/contact/customization
Best regards,
AndyJanuary 31, 2017 at 3:11 pm in reply to: Enfold Navigation with Logo on left, nav spaced out on same line #740672Hi,
I tried to open the page you’ve provided, but it’s password protected. Can you check please?
Best regards,
AndyJanuary 31, 2017 at 2:53 pm in reply to: slides are doubled and in the middle; using Fullscreen Slider #740660Hi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I checked page you’ve provided, but can’t find what you have been showing on your screenshot. So could you fix it already?
Best regards,
AndyJanuary 31, 2017 at 2:46 pm in reply to: Adding color section to a page with grig rows breaks layout #740653Hi,
yes please a video would be awesome. Quite difficult to understand what you want us to explain.
Best regards,
AndyHi,
remove every element from your test page, then update your page. Afterwards re create everything from scratch and it should work fine. If not then there are some corrupted files on your end, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey sandra1307,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyJanuary 30, 2017 at 5:44 pm in reply to: Firefox Crash (memory issue) when embedding local video into Avia text block #740322Hi,
I duplicated, so now there are 10 of your videos and it’s still working fine.
Best regards,
AndyHi,
as Enfold is one of the best selling WP themes out there, we encourage any plugin authors to make their plugin compatible with our theme. If they haven’t done this, then we can’t do much, as we can’t provide support for every 3rd plugin which was created out there. If the plugin’s author can’t help you, then I would go for another plugin. Of course you could also hire a freelance developer who can make both compatible for you: http://kriesi.at/contact/customization
Best regards,
AndyJanuary 30, 2017 at 5:36 pm in reply to: Firefox Crash (memory issue) when embedding local video into Avia text block #740318Hi,
I tested with Firefox and it worked fine for me: http://imgur.com/a/5AATl
(test link see private content).Best regards,
AndyHey Jihad,
here you go:
.responsive #header_meta .sub_menu>ul>li a { color: red !important; } ul.noLightbox.social_bookmarks.icon_count_3 a { color: green; }
Adjust color as needed.
Best regards,
AndyHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
please open a new ticket for a new issue/question and provide us a precise link to your site, showing the elements in question. We need to be able to inspect them in order to help :)
Best regards,
AndyJanuary 30, 2017 at 5:14 pm in reply to: Magazine Excerpt length – Cut off exactly after specified value of characters #740296Hi,
you can find it out by adjusting the code Yigit provided to you above. Adjust it until it fit to your needs.
Best regards,
AndyHi,
quite confusing. Please use different tickets for different questions/issues. Then you’ll get a faster reply as well.
Make things crystal clear for us, by using screenshots showing what you’re talking about (imgur.com, dropbox). If you can also show us a mockup showing the results you want to achieve, then we can provide some precise css code.
Best regards,
Andy -
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