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Hi,
not sure what you mean and what you want to achieve. Can you explain further please? also send us a precise link where we can inspect the element in question.
Best regards,
AndyHey madisonstudios1,
you will need to adjust some things after you’ve moved your website. We recommend to work with this plugin: https://wordpress.org/plugins/wp-migrate-db/
Also export all your theme settings and import them into your new site (go to Enfold->Import/Export).Best regards,
AndyFebruary 13, 2017 at 9:21 pm in reply to: Masonry Gallery: Opening some links in NEW WINDOW & some in SAME WINDOW #746615Hi,
you could try to work with WordPress’ conditional functions:
https://codex.wordpress.org/Conditional_TagsBest regards,
AndyFebruary 13, 2017 at 6:49 pm in reply to: Pagination does not work anymore after updating wordpress #746566Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHi,
we can’t login, as Yigit already mentioned (Google Authenticator). Can you check please?
If you want different codes for different screen sizes, then you need to work with media queries. Check out this for more information about it: https://css-tricks.com/snippets/css/media-queries-for-standard-devices/
Best regards,
AndyFebruary 13, 2017 at 6:41 pm in reply to: Using numbers instead of font characters in Icon-Box #746563Hi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
please follow the instructions. Increase your php memory limit, try with a default WP theme and always let us know about your results. Also re-installing WP might help. Make sure every plugin is deactivated while testing. Ask your host about this issue, too.
Best regards,
AndyHi,
Please refrain from bumping or replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Please open separate tickets for different questions/issues. Then you’ll get a much faster reply, as different moderators can work simultaneously on your tickets.
Admin login is not working and you website has an additional password protection. Please check that and come back to us when you’re ready.
Best regards,
AndyFebruary 13, 2017 at 6:35 pm in reply to: Mega Menu multiple menu sections within the same column #746557Hi,
define “Shop” as a mega menu, then add “Single Product Examples” underneath it and use it as a column. Then add “Default Product” and use it as a page. Watch this tutorial: http://kriesi.at/documentation/enfold/setting-up-your-mega-menu/
Best regards,
AndyHi,
simply put .page-id-207 before every code starts, so like:
.page-id-207 .flex_column.av_three_fifth.no_margin.flex_column_div.avia-builder-el-27.el_after_av_two_fifth.el_before_av_hr { float: right; }
Best regards,
AndyHi,
you can change this using this code inside Quick CSS field:
div.av-burger-overlay-bg { background-color: red; }
Best regards,
AndyHi,
I already proofed to you that your editor is working fine. I did another screenshot and testing for you on your end: http://imgur.com/a/Md4CQ
We can’t help you, if we can’t see the issue.
Please clear browser cache and hard refresh a few times. Also check on another computer.
Best regards,
AndyFebruary 13, 2017 at 3:21 pm in reply to: Adding color section to a page with grig rows breaks layout #746449Hi,
does this happen with another WP theme for you, too?
Best regards,
AndyHi,
kannst du uns bitte immer einen präzisen Link schicken wo wir das Problem genau sehen können?
Gruß,
AndyHi,
viele Dank! ich habe das Problem Kriesi gemeldet. Hoffen wir mal, dass er schnell einen Fix dafür finden wird.
Gruß,
AndyFebruary 13, 2017 at 3:08 pm in reply to: Events Calendar Pro – Week View Timescale Display is not enough #746430Hi,
we can’t help you with this, as you are asking for functions of the plugin itself. Ask plugin’s author how to hide the informations you don’t want to display. If we try it using CSS, then your information shows at the wrong place (at the wrong hours), as it simply jumps. So another solution must be found.
Best regards,
AndyHi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
super, dass du es hinbekommen hast. Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe brauchst mit dem Theme. Wir unterstützen dich gerne.
Gruß,
AndyFebruary 13, 2017 at 2:59 pm in reply to: Accordion in Sidebar – Only 1 Open (Close if other one opens) #746425Hi,
login does not work, can you check please?
Best regards,
AndyHi,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
Best regards,
AndyFebruary 13, 2017 at 2:55 pm in reply to: Whitespace under logo and main header on custom page #746419Hi,
not sure if it will be possible. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
create a new page, re build your fullscreen slider and thus try again. I tried the shortcodes from your backend, but they are not working on my end.
Best regards,
AndyHey thermann78,
du verwendest und/oder hast ein ein Caching Plugin verwendet, daher gehe in deren Einstellungen und schalte dort das Caching aus. Anschließend deaktiviere das Caching Plugin und alle anderen Plugins, um zu schauen, ob eins dieses Problem verursacht.
Gruß,
AndyHi,
danke dir, ich habe mal bescheid gegeben und da Kriesi sehr viel zutun hat mit Dingen die sehr dringlich sind, kommt das nach unten auf die Prioritätenliste :).
Gruß,
AndyHey marc3468,
the shortcodes you’ve provided seem to be corrupted. They do not work at all for me. I get simply zero results, with no elements at all. Make sure you’ve provided us the right shortcode and best to provide us admin login.
Best regards,
AndyHey steviger,
instead use:
h2.titlefrontpage { }
Best regards,
AndyHey Oversberg,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHey valentin,
about which black background are you talking about? please send us screenshots to make things clear for us (imgur.com, dropbox).
Best regards,
AndyHey Steffen,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
Andy -
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