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Hi!
das heißt wenn du dich als Admin in dein Backend einloggst, dann gibt es kein ALB für dich? das sollte nicht sein und wir würden das gerne checken.
Gruß,
AndyHi!
does this happen when activating a default WordPress theme as well? please let us know about your results.
Best regards,
AndyHi!
let’s stick to one issue for one ticket only. Feel free to open a new ticket for another issue/question.
1.) Login does not work for me. Please check. Make sure it’s not a caching related issue. Clear browser cache and hard refresh a few times.
Cheers!
AndyHey!
you have used a caching Plugin, so activate it again, go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.
Cheers!
AndyThanks a lot @begrafiks
@web6s
Please let us know if you need any further help with this.Cheers!
AndyHey!
your captions on mobile are working fine and as expected for me:
Could you fix it? if not please highlight what is going on using screenshots please.
Cheers!
AndyHey!
this does not happen for me (Mac/Chrome). Your background image is loading fine and parallax seems to work good for me. Please clear browser cache and hard refresh a few times. Check on another computer as well.
Regards,
AndyHey!
I can’t see any video on the link you have provided. Can you provide us a precise link to your site showing the elements in question please? we need to be able to inspect the elements.
Best regards,
AndyHey!
the link (see private content) is opening fine for me in a new tab. Could you fix it?
Cheers!
Andy@Innovac
Please open your own ticket for this.
Try to activate a default WP theme to check if you get the same result there or not an let us know about it in your new ticket.Regards,
AndyHey!
refrain from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.
Please deactivate all plugins but The Events Calendar, to check which one is causing this issue. If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Make sure that your website does not get cached. Ask your host about it.
Regards,
AndyHi robnelson4!
does this issue happen when activating a default WP theme as well? please let us know about your results.
Regards,
AndyHi!
you are using a caching Plugin (WP Rocket), so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.
Cheers!
AndyHey!
please follow our instructions and check if you get the same error when using a default WordPress theme and let us know about your results. We need to make sure that this error is a theme related issue or a general WP issue.
Best regards,
AndyHi!
ftp login does not work for me. Can you check please?
Please try to update manually by yourself: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/Cheers!
AndyHey!
was meinst du der funktioniert nicht für Admins? habe mich versucht bei dir ein zu loggen, aber funktioniert nicht. Kannst du bitte Login Daten noch einmal checken?
Gruß,
AndyHi allerart!
du verwendest eine veraltete Theme Version, daher führe bitte ein Upgrade durch zu Enfold v3.5.3 und sag uns dann bescheid, ob du immer noch Hilfe benötigst.
Gruß!
AndyHi!
danke für eure Hinweise. Für alle, die noch Probleme damit haben, hier eine Anleitung zu einer Lösung: https://kriesi.at/support/topic/having-problems-after-updating-to-wordpress-4-5-please-read-this-first/
Gruß!
AndyHey!
exactly, when this is happening with a default WP theme as well, then it’s not a theme related issue and then we can’t do much about it. Contact WP general forum about it.
Best regards,
AndyHey Bjoern101!
in deine Frontend kann ich nichts verdächtiges sehen. Deine Seite schaut gut für mich aus.
Wenn korrupte Theme Dateien vorliegen reicht ein überschreiben nicht aus und in diesem Fall müsstest du alle Theme Dateien via FTP komplett löschen und dir hinterher eine frische Enfold Kopie von deinem Themeforest Account besorgen: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Wenn das nichts hilft, dann bitte einmal Admin Zugang hier als private Nachricht posten.
Gruß!
AndyHi!
kannst du uns bitte einen präzisen Link von deiner Website schicken, wo wir das Problem sehen können? wir müssen in der Lage sein die entsprechenden Elemente untersuchen zu können.
Gruß!
AndyHi!
not sure what you want to achieve. Basically you want to shrink your Fullwidth Easy Slider, right? why not use Easy Slider element instead of Fullwidth Easy Slider?
Gruß,
AndyHey!
ich spreche Deutsch und verstehe leider dein Englisch nur schlecht. Daher bitte noch einmal genau sagen was du eigentlich möchtest. Der Link den du geschickt hast, zeigt nicht was in deinem Screenshot zu sehen ist. Bitte schicke uns einen präzisen Link mit den entsprechenden Elementen. Eine Skizze, die das Ergebnis zeigt, wäre toll.
Gruß,
AndyHi!
beim umswitchen sollte nichts passieren. Gehe jedoch sicher, dass du ein Backup hast, für den Fall der Fälle. Sag uns bescheid, sobald du die entsprechenden Tests gemacht hast.
Gruß,
AndyHi!
not sure what you want to achieve. I checked our landing page http://kriesi.at/themes/enfold-landing-page/ but I could not find what you are referring to. Sounds to me as if you would need to hire a freelance developer for this job, as it would require a huge amount of time and customization of the theme.
Best regards,
AndyHi!
not sure what you want to achieve. I checked our landing page http://kriesi.at/themes/enfold-landing-page/ but I could not find what you are referring to. Sounds to me as if you would need to hire a freelance developer for this job, as it would require a huge amount of time and customization of the theme.
Best regards,
Andy
