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Hi,
you could try this code:
.entry-content { top: 100px; position: relative; }Adjust top value as needed. Please open a new ticket for a new question, otherwise it gets quite confusing for us.
Best regards,
AndyHey Greg,
go to your LayerSlider inside backend. Choose to edit your slider in question. Edit the layer you want to change (for example “Body centered … H1”). Then open “Link & Attribute” tab. Enter inside CLASS element “sliderh1” as you already did. Then use this code inside Quick CSS field:
@media only screen and (max-width: 736px) { .sliderh1 { margin-left: -50px !important; }}and adjust as needed.
Best regards,
AndyHey swissfilm,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHi,
I would try to remove all customizations you’ve implemented so far. So deactivate your child theme and remove any custom code, to make sure you’ve got a clean Enfold installation. Also keep all plugins but WooCommerce by WooThemes deactivated while testing.
If does not work, try this code inside Quick CSS field as a workaround:
p.price { top: 125px; left: 107px; position: relative; z-index: 100; }and adjust top and left value as needed.
Best regards,
AndyHi,
schön, dass es wieder klappt! Lass uns gerne in einem neuen Ticket wissen, wenn du wieder Hilfe mit dem Theme benötigst. Wir unterstützen dich gerne.
Gruß,
AndyHi,
so you want to use a different menu for mobile, right? if yes then follow this: https://kriesi.at/support/topic/different-menu-on-mobile-view/#post-443746
You could also use a plugin for such a function.
Best regards,
AndyHey Erwin Hölzler,
nein, für solch eine Funktion müsstest du dir ein entsprechendes Plugin heraussuchen.
Gruß,
AndyHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
AndyHi,
I checked on Firefox and Safari mobile as well, but it always looks exactly as shown on my previous screenshot. So it seems to me like a simple browser cache issue on your end. Please make sure you have cleared your browser cache, hard refreshed a few times and have checked on a different device as well to double check.
Best regards,
AndyHi,
sorry für die späte Antwort auf Deutsch. Schick uns gerne einen Link zu deiner Website mit den Elementen, die du ansprichst. Ansonsten hoffe ich, dass Yigit’s Code dir bereits geholfen hat.
Liebe Grüße,
AndyHey!
kannst du uns bitte immer präzise Links mitschicken? wir müssen in der Lage sein die entsprechenden Elemente inspizieren zu können.
Gruß!
AndreasHey Dave,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
Reset your WP settings and then try again. You might need to import it more than once, until it works fine. Your server might want to increase “php execute time”.
Best regards,
Andythanks @mensmaximus for all your input.
Best regards,
AndyHey DickZirkzee,
you should be able to control this using Yoast open graph. Does this happen with a default WP theme as well? Try to regenerate your thumbnails. Clear browser cache and hard refresh a few times.
Best regards,
AndyHey finchkelsey,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
AndyHey orangegorilla,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
AndyHi,
we can’t help you as it’s a WooCommerce function and has nothing to do with our theme. You can try to ask WooCommerce support however.
Best regards,
AndyHi,
it sounds like your website got hacked, so I would scan it for detecting any viruses. In the future use a good anti virus plugin (Wordfence etc.).
Best regards,
AndyHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
AndyHey buscoseo,
inside your first tab section element you’re using 1/5 Layout element. Switch it to 1/4 and you should go fine.
Best regards,
AndyHi,
I checked on mobile, but can’t see any issues you’ve mentioned: http://i.imgur.com/jRtcGzm.png
Could you fix it? if not please provide us screenshot highlighting the problem.
Best regards,
AndyHey zeaigars,
we can’t help you, as the way you’ve used the catalogue element is not the way it’s meant. Instead you could try to use Product List element.
Best regards,
AndyHi,
no, we provide support only here within this support forum. Please use private content field to provide us sensitive information. Only we moderators are able to see it. However, best to open your very own ticket for this.
Best regards,
AndyHi,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
If that doesn’t help, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyHey doboon,
are you using Google API key for any plugin? if yes then remove it and try again.
If that doesn’t work, then remove all your API key inside your Google account and then follow these steps: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/
Best regards,
Andy
